Product ok but shipping was terrible, ordered on 16/04 with a 2 day delivery was tendered to DHL on 23/04 only after I asked where it was, you forgot to ship and blamed DHL for the delay, parcel was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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DPD waarschijnlijk in fout . Bestelling 20 dagen onvindbaar . Doch door Noach Falan parts mooi opgelost in drie dagen . Bedankt hiervoor ! TIP heb tas gevonden via Youtube Duitse site Scooteria... Vis mer
From the initial consultation to the final packaging, everything was simply excellent! Falan Parts offers a wide range of brands that are hard to find elsewhere, and many of them are available di... Vis mer
Paar tassen besteld voor mijn Vespa. Goede kwaliteit en correcte prijs. Vlotte levering via DPD. Professioneel advies gekregen. Niet “onmiddellijk” antwoord via whatsapp, maar dat is ook niet n... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktopplysninger
Nederland
- info@falanpart.com
- falanparts.com
4,4
Enestående
382 anmeldelser
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Falanparts have: Can be Trusted & deliver reliably, Worldwide
Falanparts have:
1. Organised website
have (for me Vespa) available spare
parts of which are not available
here in NZ or AUST.
2. Customer support via (
WhatsApp); this ensures
customers in my case
International are attended
to in a reasonable time.
3. The part I bougt via Falanparts
arrived here in NZ (19,000km)
in aprox. 2.7 weeks.
.
2. desember 2024
I have ordered 2 times some parts from…
I have ordered 2 times some parts from falanparts, both times it didnt arived on tume, until I reminded them several times and asked what is the problem, I did get one shipment after 5 months😂. Also they never responded in written to mails, so quite bad communication as well. But afterall I did get the parts, so not horrible experience. But much space to improve. Its a pitty since they got wide assortiment of parts for Vespa.
6. november 2024
Svar fra falanparts.com
Dear Dean,
Thank you for the review.
We have looked into it for you but could not find any emails from you at all. So the review does not really match the story :(
We did however email you, but without any reply... So we are not sure how you can tell us to improve when you do not reply.
As for your order being late. Sadly we have made a mistake with it. Which was solved right away as soon as you contacted us through our chat.
We also apologized for it and offered you an additional solution, which again, we got no reply on.
We hope you still enjoy the parts, however :)
Best regards,
Team Falan Parts 🛵
U.need better transportation service …
U must improve the speed to transport the package we are in 2024 and you transport by dhl with car and not by plane
23. oktober 2024
Merci pour le produit mon Vespa…
Merci pour le produit mon Vespa fonctionne très bien,,,,
24. oktober 2024
We ordered some stickers for my sons…
We ordered some stickers for my sons Piaggio Zip. Everything was going great up until the couriers got involved :-(. They returned the package to Falan twice which delayed the receipt of the package. Falan then paid for Express delivery via a different courier, success - goods received. Thanks to Noah at Falan for his help.
14. november 2024
Anmeldelse skrevet uten oppfordring
not even updating on my purchase LOL
22. oktober 2024
Svar fra falanparts.com
Dear Jazzelle,
Thank you for the review.
We see that we did update your order accordingly and that it arrived within a short week in The Philippines as planned.
It is however you, who did not reply to any of our emails sadly. Which if you want to do, is still possible. But please do not write reviews on this page with lies. That is very unkind of you.
We hope you still enjoy the parts.
Best regards,
Team Falan Parts 🛵
Très satisfait
Très satisfait, livraison rapide malgrès le fait que je sois en France, très bien emballé, j’ai bien reçu les produits demandées et c’était parfait
Je recommande ce site
11. oktober 2024
Paar tassen besteld voor mijn Vespa.
Paar tassen besteld voor mijn Vespa.
Goede kwaliteit en correcte prijs.
Vlotte levering via DPD.
Professioneel advies gekregen.
Niet “onmiddellijk” antwoord via whatsapp, maar dat is ook niet nodig.
De medewerkers van Falan Parts zitten niet constant voor hun scherm, er moeten bestellingen ingepakt en verstuurd worden, enz….
Goede dienstverlening en goede artikelen!
TOP
27. oktober 2024
Anmeldelse skrevet uten oppfordring
Fallanparts eine schlechte Erfahrung
Eben……. Habe ich ja schon geschrieben, immer so hindrehen das die anderen daran Schuld haben 😂😂😂😂😂 dann 3 Wochen zu Tode schreiben, nix passiert den großen Retter spielen wollen und dann ein Diplomatisches Schlusswort.
Dieser rote Faden zieht sich durch eure ganzen Bewertungen die negativ bewertet wurden. 😂😂😂😂😂😂
Ach ja ……da wahren ja noch die Automatischen Sprachroboter …… auch sehr Lustig 🤣
23. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra falanparts.com
Lieber Peter,
Wir sind uns ehrlich gesagt nicht sicher, was Sie von uns wollen. Sie haben mehrere E-Mails von uns erhalten, auf die Sie nicht geantwortet haben.
Aus diesem Grund sind wir zu dem Schluss gekommen, dass Ihre Probleme gelöst sind. Wenn Sie Fragen haben, lassen Sie es uns bitte wissen. Wir beantworten sie gerne.
Viele Grüße,
Team Falan Parts
Falan promptly fulfilled my order.
The chaps at Falan promptly fulfilled my order shipping to the U.S.A. even after DHL mishandled the original shipment. My Vespa parts arrived, and I am very pleased with the service I received. Good communication with them via their site chat function and email/WhatsApp.👍 I have just placed another order, and I am sure I will be equally satisfied.
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra falanparts.com
Dear Scott,
Thank you for the review.
We appreciate it a lot! Enjoy the parts, and we hope to see you back again soon :)
Beste regards,
Team Falan Parts 🛵
Product delayed 3 months and even…
Everything ok with the product.
I would prefer a bit better customer service
1. oktober 2024
GOOD PLACE TO GET VESPA PARTS
24. september 2024
Svar fra falanparts.com
Dear Harry,
Thank you for the review.
That is how we like to see it 😎. Enjoy the parts!
Best regards,
Team Falan Parts 🛵
Svar fra falanparts.com
Lieber Steffen,
Vielen Dank für die Bewertung.
Wir freuen uns, dass dir unsere Teile gefallen. Unser Shop wird fast wöchentlich um neue Teile erweitert :)
Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen.
Viele Grüße,
Team Falan Parts 🛵
Svar fra falanparts.com
Dear Gurkan,
Thank you for the review.
Glad to see you like it all!
Best regards,
Team Falan Parts 🛵
Very good delivery and quality on the…
Very good delivery and quality on the products. I Will definetley buy again.
11. september 2024
Svar fra falanparts.com
Dear Daniel,
Thank you for the review.
We hope you will enjoy the fantastic indicators on your ZIP!
Best regards,
Team Falan Parts 🛵
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