Product ok but shipping was terrible, ordered on 16/04 with a 2 day delivery was tendered to DHL on 23/04 only after I asked where it was, you forgot to ship and blamed DHL for the delay, parcel was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From the initial consultation to the final packaging, everything was simply excellent! Falan Parts offers a wide range of brands that are hard to find elsewhere, and many of them are available di... Vis mer
Paar tassen besteld voor mijn Vespa. Goede kwaliteit en correcte prijs. Vlotte levering via DPD. Professioneel advies gekregen. Niet “onmiddellijk” antwoord via whatsapp, maar dat is ook niet n... Vis mer
Lähetykseni unohtui paikalliseen postiin, ja se viipyi yli 3 viikkoa ylimääräistä, eikä ehtinyt enää tälle ajokaudelle. Itse palvelu oli asiallista ja ammattimaista tätä kömmähdystä lukuun ottamatta.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktopplysninger
Nederland
- info@falanpart.com
- falanparts.com
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Vespa Felgen
Antwort dauert ein wenig Zeit!
Guter und schneller Versand.
Fotos von Artikeln könnten etwas besser sein.
Ansonsten alles Bestens ⭐️⭐️⭐️⭐️⭐️
Alles super gelaufen
Alles super gelaufen
Super Qualität
Freund von mir , hat nach meiner Meinung gefragt und sich die gleichen bei euch bestellt
Lang moeten wachten op de levering
Lang moeten wachten op de levering, en uiteindelijk ontbraken er stukken van de bestelling
The delay before the shipment
The delay before the shipment. It taking way too long before my items will be shipped out.
NOAH THE CHAMPION!!
Recently I bought two items from Noah, to be shipped all the way to Kleinmond, some 100 km south of Cape Town. The shipment got lost in The Netherlands and Noah kindly sent the order again by courier. Brilliant baie dankie Noah! However DHL opened the parcel and one item had vanished when the parcel reached me. Again, Noah sent another item by normal mail. No thanks to RAM couriers in South Africa, the package was never delivered. I had to pay like R16 delivery, but was never able to get past RAM's confusing online payment scheme. I phone them at the number supplied in a sms message, and I got to a fax line - can you believe it! Anyway I live without that part, yet I am forever grateful for Noah's extra many miles.
Ware wie beschrieben zeitgerecht
Ware wie beschrieben zeitgerecht, gelifert gerne wieder
Die schnelle freundliche Rücksprache…
Die schnelle freundliche Rücksprache mit Noah möchte ich besonders hervorheben . Bei Anfragen zügige Rückantworten .
Ware und Preis waren gut.
A little of delay but every thing good
vous etes mauvais
vous etes mauvais , changer de metier ! j'ai perdu un mois d'attente pour rein !!!!!!!

Svar fra falanparts.com
Thanks Falanparts
I had some problems with DPD and Falanparts took care of everything. The items I received are top-notch.
I will visit this shop again very soon.
Thanks Falanparts
Prima prijzen en goede service!
Prima prijzen en goede service. Verzending duurde bijna 2 weken, ondanks dat alle spullen op voorraad waren. Spullen waren goed verpakt
Alles bestens 1A 👍🏼
Was soll ich sagen einfach 5 von 5…
Was soll ich sagen einfach 5 von 5 Sterne !!
Super Support und bemühen sich in jeder Hinsicht !
Ein großes Lob an das ganze Team !!!!
Great wheels
Great wheels, great company and customer service. Item arrived late due to erased address during transit but item finally arrived!

Svar fra falanparts.com
Disappointing customer care and approach
Disappointing customer care and approach. My order was over two weeks late and I received it instead of within 1-3 working days after 15 days, since DHL being a courier service/subcontractor of the sender, lost it. In the meantime it took me a couple of days to get a reaction and response from Falan parts staff. Honestly, I expected that they would have a different approach and attitude towards the customer, and that they would resolve the situation in a different way so that the customer would not suffer due to default of their subcontractor (for example, that they would have taken this as a business risk and resend a new shipment at their own expense). Instead, they just refunded me the shipping costs and the package arrived only after 15 days.
Trustworthy
Came across Falan Parts on the web.
Was a little skeptical, however saw some good reviews.
Took the plunge and ordered items.
Email FP with regards to the order and didnt take long for Noah to follow up accordingly, provided tracking number etc.
Noah/FP is responsive!
I think he may have also secretly upgraded my delivery since it came fast!
Item came well packed, items came as described.
Dont ever hesitate to order from Falan Parts.
I am from Singapore and i will definitely order items again without any doubt! 🙌🏼
Very helpful with troubleshooting
Very helpful with troubleshooting. I was having issues with my LED turn signals working properly after installation. Falan parts was very quick to respond and they helped by walking through the process of how they install these lights so that we can see if i made any mistakes. I ended up getting the lights working after some adjustments, but i would not have been able to do it as quickly without the advice from these guys, as I would have second guessed all my work and likely started from scratch. Thank you! :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







