FairyLoot Anmeldelser 

I used to love fairyloot. However over the last year abd a half there has been a decline in the quality of the books. I used to get fun reads in my boxes but now its mostly garadge. They never put follow ups in there boxes either. So if you do get a good book the only way to get the next is too buy it separately on there website. There website is terrible its got long waiting times and crashes on the regular. Have waited over an hour to be informed that the book has sold out. Its ridiculous. Books also arrive damaged as well in there sub boxes. Iv tried contacting the staff however i have been ignored and or gaslight. They really dont care about their customers and are only interested in sales.

I used to love fairyloot.. I really did love the magic of a new and beautiful book every month. But, over the last year I have received damaged book after damaged book. Books torn, ripped, bound wrong, paint marked, folded the list goes on. They won't replace them regardless of the email after email explaining how and why it matched the damage criteria. A damage criteria that they apparently can disregard at a whim depending on how the customer service team are feeling that day.
I've given up and come to realise there are many book companies out there more deserving of my money than this one.

The books are absolutely gorgeous! Let's start with that. The delivery is also good, I've not received any damaged books.
So, why cancel your subscription then? Well, it's the queue system that is the problem. When a second or third (etc) book comes out and you want to by it, there's the magic queue. The last time the wait was over 3 hours! Making it impossible to get your hands on a copy. So you're left with unfinished series.
Fairyloot also announces books that don't get printed (looking at you, TOG!). They don't give any information as to why, they just don't ever mention it again.
Again, the books are gorgeous, the shipping is good, but having to wait three hours on a workday, that's just plain impossible....

I had a book get lost with the courier.
Fairyloot resolved the request no stress and quickly. Also the person I was emailing was very nice and helpful. The books are also beautiful!

Me encanta FairyLoot! Tienen un trato tan cordial y una amabilidad resolviendo nuestras dudas, es increíble. Seguiré leyendo vustras ediciones tan bonitas. Estoy deseando que lleguen a casa. Muchas gracias por vuestro trabajo. OS ánimo a leer y visitar su página.

The company just willingly waste the time of their subscribers. If you subscribe to their box, be prepared to not be able to have sequels available to buy or even add-on to your subscription. They will make you wait hours to access an out of stock page.Anissa de Gomery and Michael Sammer have created a business where they can grab the money without caring about their customers base because the demand is higher than what they are willing to give. All profits for their pockets ans all disappointment for the customers.

Kiran immediately resolved my issue. They were helpful, kind, and reassuring. Thank you so much!

Sandra was the best customer service employee I’ve dealt with. Kind, quick responses and works to get the problem resolved

I have never had a problem with Fairyloot. All orders have arrived without any damage and when I have had an inquiry, the customer service was always nice and quick to give me an answer.

Every month it’s like Christmas when my box comes. The shipping is easy to track and they always arrive in great condition. The books and all the items are gorgeous and feel really special and high quality. Any time I’ve had a problem with my order it’s been fixed straight away, the occasional missing item is always replaced and all in all it’s a lovely treat for myself every month. I’ve been subscribed for over two years now and I couldn’t recommend a better subscription box for fantasy lovers!

The enchanted queue is a nightmare. I’ve purchased from 7 other book boxes and fairyloot is the only one with a wait time. I’ve waited an hour before and so I have not been purchasing as much as I used to. Sometimes by the time I get my turn to purchase, it’s already sold out. I have the first book but not able to finish the set. Some of the non subscription books don’t have the best designs lately.

I love everything about the fairyloot boxes. Beautiful books and I really like the other prosucts that come with the ya box.
I love it so much so that I'm canceling my other subscription to add more books to my monthly subscriptions at fairyloot.

I Absolutely LOVE These book boxes with all my heart ❤️ Books are Stunning with their exclusive editions, each time I'm breathtaking and utterly happy to add them on my bookshelves. I'm waiting for a while now to subscribe at the adult box (because Omfg the SE's are incredibles this year 😱) and, for now, I'm really full of joy with my Romantasys books and my ya boxes 🤗 I can't wait to add the adult box though, I highly recommand The fairyloot Boxes to all the book lovers ♥️

Exceptional quality, beautiful variety, they always respond back promptly if I have her have a question. My one and only book subscription and that will never change!

Fantastic products, no issues with any of my orders and I have been subscribed for maybe 2 years

Great selection of books. They also look beautiful and I love the customizations.

I feel like Fairyloot has spent so much energy in diversfiying the book selection (as in following trending genres like Romantasy), the quality of sprayed edges and book printing has gone down. It's been disappointing to receive books that are so visually cluttered that they don't make nice shelf trophies any more or they try too hard to pick the book that'll go viral instead of something aligned with BIPOC-diversity... I do love Fairyloot though and am thankful for their efforts to make more spaces for new subscribers, excellently kind customer service, and quick responses. They are fair and effective at high demand drops, even if I don't always get what I want from them. Truly appreciate the team at Fairyloot and know they're doing their best in an industry demanding more from special editions.

Had a problem with damaged end papers. FairyLoot was super helpful and sent a new one out no problems!

The skip policy is very restricting, which forces me to get many books I am not interested in order to not lose my subscription.

The Fairyloot special editions are stunning and this year in particular have had some very popular book choices! I’ve always had my copies arrive in excellent condition, with reliable tracking information. Great early access as a subscriber for exclusive editions too.