facesconsent.com Anmeldelser 1 180

The app is an asset to all aesthetic practitioners.
Clients find it easy to book appointments.
Love the Discount promo set up too!
Customer service has also been brilliant 👏

Great customer service!! Very quick to respond and help with anything I need with the app or to help customise it, always polite and make it easy for me Thankyou!

Always a fast response and polite way of dealing with things. Ive always been happy with the service provided.

Easy to get in touch with. Helped solve my query.

Very good and helpful , love using this to book any clients in !!! Definitely recommend

Shushi was so helpful in answering my questions and giving me clear responses and support. The WhatsApp messages are fairly quick to be looked into making it so helpful for when needing urgent support! Loving Faces! 🙏🏼

Faces makes your life very easy as putting all information of client at one place,consent and medical form,notes,pics of client and products,all at one place
It took me a while to be used to with it but now I am quite comfortable
Great app for booking as well
I case of any query,help us always provided

I’ve had a deeply frustrating and disappointing experience using Faces, and I’ll no longer be using the platform.

I used a prescriber through Faces to obtain a B12 prescription for a client. I paid both the prescriber fee and the pharmacy fee in good faith. What I was not made aware of at any point was that the pharmacy was closed over the Christmas period and operated a strict 7-day approval window.

There was no communication from the pharmacy or the prescriber to flag this issue. I waited, assuming the prescription was being processed, only to later be told that it had failed because the 7-day window had passed, something entirely outside my control.

I was then repeatedly told to “go back to the prescriber” with no clear explanation, leaving me stuck in the middle with no accountability from either side. Despite multiple messages, follow-ups, and assurances that someone would get back to me, nothing was resolved. I never received confirmation that the prescription would be re-issued, refunded, or properly addressed.

As a healthcare professional, this lack of transparency, communication, and joined-up responsibility is unacceptable. The system feels unnecessarily complicated, poorly managed, and ultimately unreliable. It has cost me time, money, and clients — all due to failures in communication and process, not clinical error.

If you’re relying on Faces for time-sensitive prescriptions or client care, I would urge caution. Clearer communication, accountability between prescribers and pharmacies, and proactive handling of issues like holiday closures are essential, and currently missing.

I contacted Faces Support regarding queries about some patient payments. As ever Faces were really supportive and helped provide clarity around the origin of the payments and where I could see transactions and the method of payments for future reference. Carren was extremely supportive and clear, her Help was very much appreciated. Highly recommend their customer service.

Great company, extremely helpful customer support and really useful for ordering and consent forms.

Always a smooth experience, I found faces very easy to use and it’s great to have everything all in one place including orders, consultations and accounts information 5⭐️

Great service, helped with getting me set up. Fantastic to have everything all in one place.

Since i ve started my career as aesthetic practitioner i ve used Faces Consent. Honestly is the best app so far because it handles all your needs and the most important is free. Is like you have a receptionist to do all tge work for you, but professional and free. It connects you with the prescribers, the suppliers, the clients. It offers all the documents you need for your client and has an amazing booking system. Thank you
Faces !
Ramona

I use faces on a regular basis to order all my stock and to send consent forms to my clients, it’s so easy to use and I would highly recommend

Really easy to use and great support if you need help!

This app is brilliant. Don’t know how I’d operate without it

My favourite feature of Faces Consent is how easy it is to find a reputable prescriber who can carry out face-to-face consultations on behalf of my clients. The ability to connect with prescribers within my local area allows me to deliver treatments quickly, safely, and efficiently, which my clients really value.

Since qualifying in aesthetics, Faces Consent has been an essential part of my practice. The process is seamless and supports a smooth client journey from consultation to treatment.

A special mention to Shushi, who has been incredibly efficient, helpful, and supportive. Any queries I had were answered within minutes via WhatsApp, which made a huge difference when needing quick advice.

I’ve been using Faces since qualifying in aesthetics and highly recommend them to any practitioner looking for reliable, professional prescriber support.

Great website with great products, once you work it all out very easy and quick WhatsApp replies of you need any help 🙃

Very efficient easy to use app, great communication