FabHotels Anmeldelser 

They are the most unprofessional and fraudster Company i have ever seen, They do'nt even pick your call once you made the reservation and even if they pick your call as soon as they find out you are not a new customer and you are already booked or have issues they will immediately put your call on hold. and won't answer ever again. Just pathetic service i will say, pay 100-200 more to a good service provider like airbnb and easymytrip or any other as per your preferences.

I am writing this to warn any group or family considering a booking with FabHotels: DO NOT TRUST THIS CHAIN. Our trip to Hyderabad (Dec 25th–29th) for a group of 15 people (10 adults and 5 children) was completely sabotaged by their incompetence and lack of basic ethics.

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1. Negligent from the First Payment
We transferred the booking amount on November 4th, nearly two months in advance. Despite receiving our money, FabHotels provided zero communication. We were forced to repeatedly chase them for a confirmation, which we only received on November 5th. This set the tone for the entire unprofessional experience.

2. The "Ghost Booking" Scandal
In the weeks leading up to our trip, FabHotels changed our Booking ID three separate times. When our group of 15 arrived at the original hotel (BR Classic), the manager informed us they had no record of any booking from FabHotels. We were effectively stranded in a strange city during the peak holiday season with no place to stay.

3. Zero Support:
"Experience Managers" are a Myth
FabHotels assigns an "Experience Manager," but the contact number provided was dead/out of service. Standing in a lobby with five children (aged 10-13), we were completely abandoned. We had to hunt down alternative customer service numbers ourselves just to get a response from a company that had already pocketed our money.

4. Logistical Sabotage & Financial Loss
Instead of honoring our booking, they relocated us to a property 30–40 minutes away.
--> No Transportation Support: Moving 15 people and luggage across the city is a major operation. FabHotels provided no assistance or compensation for the relocation they forced on us.
--> Itinerary Ruined: The remote location doubled our transportation costs and destroyed our sightseeing plans.

5. Financial Exploitation & Filthy Conditions
FabHotels was quick to charge extra money for the 5 children, but provided nothing in return:
--> Hygiene Failure: We stayed for 3 nights and the bedsheets were never changed.
--> Broken Promises: "Complimentary" tea/coffee was non-existent.
--> Faulty Facilities: Basic necessities like geysers did not work in several rooms.

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Final Verdict:
AVOID AT ALL COSTS. FabHotels is a masterclass in how to ruin a family holiday. They are disorganized, unreachable in a crisis, and deceptive in their marketing. If you are traveling as a group, book directly with a reputable hotel. Stay far away from FabHotels.

FabHotels is completely unreliable. Confirmed Goa booking was cancelled on the day of travel, and on arrival we were told no booking existed. Forced into a substandard resort despite paying for a premium stay. This happened to multiple guests. Serious mismanagement—use this platform at your own risk.

FabHotels is highly unreliable. Our confirmed Goa booking was cancelled on the day of travel, and upon arrival we were told no booking existed. We were shifted to a lower-category resort despite paying for a premium stay. Multiple guests faced the same issue. Book with extreme caution.

Highly unreliable experience with FabHotels. Our confirmed Goa booking was cancelled multiple times on the day of travel due to clear lack of coordination between the platform, coordinators, and hotel owners. Upon arrival, we were informed that no valid booking existed and were shifted to a much lower-category, basic resort despite paying for a premium property. Several other guests faced the same issue simultaneously. This platform cannot be trusted for confirmed bookings. Proceed with extreme caution.

Absolute fraud experience. FabHotels cancelled our confirmed Goa booking multiple times on the travel day itself. No coordination, no accountability, and zero professionalism. After reaching Goa, we were told there was no booking and dumped into a low-grade basic resort despite paying for a premium stay. Several other groups were cheated the same way. Completely untrustworthy platform. Avoid FabHotels at all costs

Extremely disappointing experience with FabHotels. Our Goa booking was confirmed and then cancelled multiple times on the day of travel due to poor coordination between the website, coordinators, and hotel owners. We were shifted last minute to a basic resort (La Pablo) despite paying for a much better property. This issue was faced by multiple groups at the same time, not just us. Complete lack of reliability and trust. Book at your own risk.

Worst booking experience ever. FabHotels confirmed our Goa booking and cancelled it multiple times on the day of travel. Zero coordination between FabHotels, their coordinators, and hotel owners. Even after reaching the destination, there was no valid booking. We were forcefully shifted to a cheap, basic resort (La Pablo) despite paying for a premium property. Multiple groups faced the same fraud at the same time. Completely unreliable platform. Do NOT book through FabHotels.

Scam-level experience. FabHotels cancelled our “confirmed” Goa booking multiple times on the day of travel. No coordination, no responsibility, no professionalism. After reaching Goa, we were told our booking didn’t exist and were pushed into a cheap, low-quality resort despite paying for a premium one. Multiple guests were cheated the same way. FabHotels is completely unreliable and unsafe for travelers. Stay away.

We had booked a hotel in Goa through the FabHotels website; however, our experience was extremely disappointing and unprofessional. As per our confirmed booking, the hotel owner failed to provide confirmation, and on the very day of our travel, our booking was confirmed and then cancelled multiple times at three different properties. This caused significant inconvenience and mental stress.
Due to these repeated last-minute cancellations, we have completely lost trust in the FabHotels platform. There appears to be a complete lack of coordination between the website, its coordinators, and the hotel owners. Customers are left uncertain and vulnerable, and there is a high possibility that even after reaching the destination, one may be informed that no booking exists.
This issue was not limited to us alone. At the hotel where we were eventually shifted, we encountered at least three other groups who faced identical last-minute cancellations at check-in time. All of us were redirected to La Pablo Resort. While the staff at La Pablo Resort were cooperative, the resort itself was very basic and far inferior to the originally booked property. Despite paying the amount for a better resort, we were provided with a lower-category accommodation, which is unacceptable.
We strongly advise customers to exercise extreme caution while booking hotels through this platform, as there is a serious risk of misrepresentation, inconvenience, and potential financial loss.

Reached the hotel with my family and were shocked—what was shown in photos was completely different from what was provided. We were left waiting outside with no help, calls kept on hold, emails ignored. This feels like fraud. Don’t fool customers with fake photos and false promises. Still waiting for the refund. This was the worst experiance. They are scammers

We've had a terrible experience with Fab Hotels. We booked a hotel through booking.com , but the call us and said to pay money for the booking confirmation and we bone the payment , but when we arrived, they showed me the bad rooms, full of alcoholic smell. It's shocking that customer care isn't responding, and their policy is no refund of confirmation booking money. Fab hotal is not recommended at all. Hotal staf are very roud.

Hi Team,

We've had a terrible experience with Fab Hotels. We booked a hotel through your platform, but when we arrived, there was no booking in our name, and the hotel was fully booked. It's shocking that your customer care isn't responding, and our refund is still pending. Your policy says refunds take 7-8 days, but that's unacceptable given the circumstances. If you're going to make mistakes, please don't deceive customers. Either improve your service or shut down your app. We'll make sure to warn others about this horrible experience. Worst booking ever! And please refund our money as soon as possible.

Worst idea ever to book via Fabhotels. Very active and enthusiastic when you place the order. Disappear when there is a problem. My hotel has Motor problems so there is no water available in the hotel at all.
Asked to change the booking to nearby hotel.

No one is helping. Customer service number is on hold for more than 30 minutes still no answer.

I had booked a room for 3 persons in their hotel Gokul lodge in khadak vasla Pune and made advance of rs 500. A day before our travel I called them up to reconfirm the arrangements. They told me to my shock that the booking will have to be cancelled due to some dispute between the building owner and the franchise. They never informed of their own. I am finding hard to get a reasonable rate room in other hotels since most are fully booked due to the weekend. This is the worst treatment to a customer.

This is fraud company they take advance and then no answer by their customer service

I had terrible experience with fabhotels when I booked a stay at turning point hotel in Frazer Town through their platform, the booking was confirmed and payment was made in advance
However when my guest arrived at the hotel
The management clearly stated that no booking had made under our name they also mentioned since the payment was made through a third party (fabhotels) we should contact them directly and no refund could be provided by the hotel

To make matter worse this happened at 11:00 PM we were stranded and the Fabhotel team was completely unreachable after trying to connect with them countless times, few times the call went through the representatives kept forwarding the call and disconnecting without providing any help or resolution

In the end we were forced to look for another hotel in the middle of the night, extremely stressful and unprofessional this entire experience felt fraudulent and irresponsible

DO NOY TRUST Fabhotels they take your money fail to deliver your booking and vanish when you need support the most

Absolutely pathetic service

Very bad experience. The hotel is very unclean right from curtains to the floor. If you complain to the staff , they say do not tell us. The staff is very impolite

They run a fraud website because it gives you option pay at the hotel but it never gives you the OTP that is needed to book. Only way forward is to pay them.

If you are plans changed and if you have to cancel. Then they will put you on a wild goose chase. its s good as looking your money. I will never choose any Fab hotels

I’ve never had such a terrible experience in my life.
I had a family gathering in Bangalore, so I booked a hotel in Indra Nagar over the phone. I clearly mentioned that I needed an early morning check-in (around 6 a.m.), as I was arriving in Bangalore with my family after a long overnight journey. The customer service representative (CSR) informed me that early check-in would incur additional charges, which I agreed to pay. After making the initial payment, I received the booking confirmation, which showed the check-in time as 12 noon.
Concerned, I called them again. This time, they told me that the early check-in request had already been raised with the hotel, so I didn’t need to worry.
However, on the day of arrival, I reached the hotel at 5:50 a.m. When I gave the front desk my booking reference, the staff told me the hotel was fully booked and that they hadn’t received any request for early check-in. I was shocked. I called the CSR again and explained everything. The CSR then asked me to hand the phone to the front desk staff. After speaking with them, the CSR informed me that no rooms were available and admitted that although they had raised the request, it had somehow failed.
I was furious—my son was literally falling asleep on the sofa in the reception area. The CSR then said, “Don’t worry, sir, I will find another hotel for you,” and asked me to wait. After about 10 minutes, they arranged a room at a different hotel, located a bit farther away from Indra Nagar.
I had no other option, but before accepting the new hotel, I specifically asked the CSR about the standard of the hotel. He assured me that the new hotel offered the same standards and facilities as the original one I had booked.
After waiting another 20 minutes, I got a cab and reached the new hotel. But by the time I arrived, they had already removed my booking reference from their system, so I couldn’t even reach the CSR using the original booking number.
To make matters worse, the new hotel was awful—completely substandard. I immediately checked the pricing online and found that this hotel was around ₹1300 cheaper than the one I originally booked.
I called the customer service again, explained everything from the beginning, and requested a cancellation due to the poor quality of the new hotel. They put me on hold and then disconnected the call. I tried calling four more times, and each time the call was either disconnected, or I was put on hold indefinitely.
On the fifth attempt, I specifically requested, “Please don’t disconnect the call after I explain everything,” and the CSR agreed. After explaining everything once again, I requested to cancel the booking. The CSR told me they couldn’t cancel it because I had accepted the new hotel. I explained that I only accepted it because they had assured me the standards were the same, which was clearly not the case.
Finally, the CSR said they would raise a ticket for the cancellation and that the initial charges would be refunded soon. However, it has now been nearly 20 days, and no action has been taken. I’ve called twice since, but still no resolution.