Just taken a delivery of the alarm clock camera last week. Very impressed with the camera and the service of eyetech. A few minor problems setting up which their support team talked me through. Thank... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Vis mer
Selskapet har svart
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Vis mer
I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Kontaktopplysninger
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4,1
Bra
323 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great service, camera arrived before scheduled date, Was for a relative with little tech know how. Couldn't get it to connect so a quick phone call for support sorted this in a couple of minutes.
29. mai 2021
Good camera
Easy to set up , good camera viz but still struggling with needing a flowing playback vid with sound
23. mai 2021
Eyetek products
After sales experience : excellent customer rapport, responsive and hardly any delay with emails. Over the phone conversation about answering product queries also very professional and polite.
Product itself: we purchase a key fob with hidden camera. Picture quality is very good perspective is very good. Clear voice and sound recording. Very easy to operate device.
We would use Eyetek products again and recommend.
I hope they expand their product range to include premium car security cameras which record through all night instead of motion activating devices
19. mai 2021
Might be excellent but haven’t managed setup yet!
Very good descriptions of products on website. Easy to order and fast delivery. Well packaged. The biggest problem was the instructions which were for a different model. Some things are easy to guess but some things are confusing, eg led colour indicators do not correspond to instructions so difficult to understand how to proceed. I haven’t managed to get the device working yet, left it on charge with a blue led glow??? Hope the led goes out and can then try to set up again.
25. april 2021
Svar fra Eyetek Surveillance
Dear Karen
Please accept my apologies over the mix-up with instructions, if you give us a call on 01332280887 during office hours someone will go through this with you and get you up and running.
Regards
Phil Stevens
Director
Excellent build quality and intuitive functionality
Excellent build quality and intuitive functionality. Short testing yielded excellent results.
I have not had the unit long enough to comment on longevity/longer periods of use but I am sure it will stand up to expectations.
21. april 2021
I purchase a device which was not the…
I purchase a device which was not the size required Eyetec I would recommend as no problem refunding me. I would certainly feel safe purchasing from them again
31. mars 2021
Gadget not recording at all
Gadget not recording at all. Looks like complete waste of money.
28. mars 2021
Svar fra Eyetek Surveillance
Dear Olugbeniga
This review is supposed to be about our company and the service we offer and how we deal with any problems.
In this instance you have not given us the opportunity to resolve your problem you have straight to trust pilot and left a bad service review.
If you want to e mail us or call us, we will sort this out for you, it does seem you have purchased the wrong product as this is not designed to record.
If you are unhappy with a product you have a choice of a replacement, exchange, or a full refund.
Regards
Phil
Always been a reliable supplier and…
Always been a reliable supplier and advisory.
Swift and courteous service, and amicable in resolving issues.
18. mars 2021
Very patient and supportive with their…
Very patient and supportive with their provision of service - excellent all round
17. mars 2021
Excellent service and amazing product…
Excellent service and amazing product ,once again thanks
13. mars 2021
Exelent product.
7. mars 2021
Efficient professional and helpful
4. mars 2021
Very quick service
Very quick service, ordered on Saturday arrived on Tuesday, impressed!! Easy to set up and well worth the money...the thief was caught red handed....would definitely recommend X
2. mars 2021
Very bad product don’t know how to…
Very bad product don’t know how to return loss 528pound
28. februar 2021
Svar fra Eyetek Surveillance
Hi Nick
If you have a problem or not happy with the products all you need to do is get in touch with us and we will sort it out. We have had no communication from you until this review on trust pilot.
You can call us during business hours on 01332 289887 or e mail us on sales@eyetek.co.uk.
You have not lost £528 pounds at all, you have 14 days from receiving the goods to return them if you are not happy with them.
Regards
Phil
Customer service great
Customer service great. I recieved my tracker a few days ago and emailed eyeyek as I was struggling to get on the app. They replied pretty much got back to me straight away and resolved my problem. So far the gps tracker is doing exactly as it says.
Thanks
20. februar 2021
Works like a charm
Works like a charm. The only worry is that the soldering of the wire might come loose if handled roughly.
17. februar 2021
Svar fra Eyetek Surveillance
Dear GT thanks for your review and you know where we are if you ever have any problems with this item
So far so good
So far so good
Would like it a small bit more accurate maybe it's me using it but yes happy with it
10. februar 2021
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