expressone.hu Anmeldelser 

The worst courier service I have ever encountered. Lost two days waiting at home for their very lazy courier to arrive. Hr didn't. He refused to answer his mobile phone. Don't use this hopeless compaim

They never attempted delivery, never called me by phone, then sent my package back to the UK.
Garbage service.

Delivery was never attempted.

And yet Expressone claims it was! I was home, never even saw the truck in my street!

Companies keep using them more and more as they are the cheapest option, but it's not worth the hastle to the customers.

I hope this garbage company goes bankrupt. The government postal service is more reliable than this shit.

Sent a parcel with correct adress, but they are not capable to deliver it. The adress is a shop called Superz.Budapest. The delivery adress is very clear but competence is lacking, reaching their english support on phone, is a luck adventure.

Try to avoid thise incompetent company by all means.

Tisztelt Express One!

Felháborítónak tartom a kézbesítési gyakorlatukat és az ügyfélszolgálat elérhetetlenségét. Miközben végig itthon tartózkodom, a nyomkövetés valótlanul azt jelzi, hogy nem vagyok a címen, majd közlik, hogy a csomagomat nem kézbesítik, hanem visszaszállítják a depóba.

Különösen érthetetlen ez annak fényében, hogy más futárszolgálatok gond nélkül elérik a címemet. Elfogadhatatlan, hogy a vásárlónak kelljen elszenvednie a szolgáltatásuk hiányosságait.

Elvárnám a már kifizetett csomagom haladéktalan kézbesítését, valamint a sikertelen kézbesítés valós okának és a valótlan nyomkövetési adatoknak a tisztázását. Kérem, hogy a cégvezetés is foglalkozzon az üggyel, mert ez a szolgáltatási színvonal méltatlan a vásárlókhoz.

Üdvözlettel,
Farkasdy Anna

A magas értekelésű vélemények google mapsen tutire botok, hisz 150k+ plusz vélemény van.

Ázsiából hamarabb kiszállították a csomagom, mint amennyi ideje várom, hogy kihozzák.

Először is, automatikusan átirányították boxba a csomagom. Ez még elfogadható. Jött az e-mail, hogy másnap reggel kapok kiszállítási infót. Nem érkezett semmi ilyesmi, hanem délután értesítést küldtek, hogy sikertelen volt a kézbesítés, a csomag keresés alatt áll. Hogy lehet egy boxba sikertelenül kézbesíteni? Írták, hogy másnap ismét megkísérlik a kiszállítást. Nem érkezett semmi 3 napig. Ügyfélszolgálat e-mailben azt kérte, hogy várjak. Vártam még 3 napot, semmi. Írtam, hogy hol a csomagom, írták, hogy jelezték depó fele, hogy másnap kihozzák. Most ismét ott tartunk, hogy státuszban átt lett adva futárnak, de "későbbi időpontra módosítva" szerepel minding, a kiszállítási időablak LEJÁRT, a futár csak megsátaltatta a csomagom. Hihetetlen, hogy egy futárcég ennyira ocsmány!

They hate to perform what is the absolute baseline for their jobs. I purposely stayed home today just to wait for this package according to their own tracking info. Yet, they had the nerve to update the status claiming that no one was home to receive it, and now they are delaying the delivery for an entire week!
They are completely incompetent and unbelievably lazy. They didn’t even bother to ring my phone number or my buzzer. How is that even considered an attempt at delivery? Do they honestly expect me to stand outside the residential building all day waiting for one of their cars to pull up? This is pathetic, bottom-tier service from incredibly lazy and unprofessional people.

It makes sense to see this company's rating is 1.3. Total incompetence are probably the two words that sum it up the most accurately.

It has already happened twice that i ordered my package to my address specifically because that is the most convenient for me, and they sent it to a delivery box. The first time my package was sent back to the seller because i was sitting by the phone waiting for a call that the delivery guy is at my door and i didn’t check my emails. And they only send an email about it on the day of the delivery!

Scam company

Purposefully puts incorrect addresses to not deliver packages. I talked to Bakó Henrietta Éva and had a terrible experience, waiting days for support. Their system delivers to wrong houses and claims "Oops! Your package didnt arrive! Now you deal with it"

Awful experience with Bakó Henrietta Éva and Tölgyessy Boglárka

Was für ein Looser Verein.!
Fahrer die angeblich Adressen nicht finden die es schon 50 Jahre gibt.
Besorgt euch mal ordentliche und plichtbewusste Mitarbeiter.!

Komunikation mit der Firma selbst, Fehlanzeige.

Leute meidet diesen Paktdienst, ihr habt da nur Ärger.

Positive Bewertungen wurden größtenteils gekauft.

Trehányság amig művelnek!
Ha megteheted SOHASE használd az ExpressOne-t.

Terrible service, and this is already the second time I've experienced this exact same issue with them.

I took time off from work specifically to wait outside in front of the building so the courier wouldn't have to look for parking or climb stairs. The driver literally drove right past me, never stopped, never called, and one minute later marked the delivery as "failed – recipient not at address" in the tracking system.

I called the driver back 5 times immediately with zero answer. Only after I called customer support to file an official complaint did the driver finally call me back—30 minutes later. By that time I had to return to my office, which is literally a 2-minute walk away. He flat-out refused to hand over the parcel there, choosing instead to delay the delivery until next week.

Completely unprofessional and frustrating service.

Nevetséges, hogy az előrejelző e-mailben lévő időpont módosítási opciókban nem szerepel a csomagpont mint lehetőség, sőt más címet is csak 100m-en belül lehet megadni... Egy vicc az egész rendszerük, az információs telefonszám elérhetetlen, 18 percen keresztül hallgattam a gagyi csilingelést. Az 5-7 nappal előre beállított kiszállítási dátumot 2 alkalommal sem sikerült tartani. Miután nagy nehezen sikerült leemaileznem, hogy a kollégámhoz vigyék ki a csomagot, hátha egy belvárosi címmel könnyebben elboldogulnak, az ügyintéző 200IQ-val az én nevemet írta oda, persze hogy a futár nem találta a csengőt... Természetesen ezt is egy nap késéssel... Ja és a legszebb az egészben, hogy minden ELŐRE megadott módosításnál azt írták be a rendszerbe, hogy nem találtak otthon, sikertelen kézbesítés. Hátha valami ennél is nagyobb fennakadás lesz és esélyem sem legyen reklamálni sem... Nem is értem 2026-ban hogy tud fennmaradni egy futárszolgálat ilyen nevetséges szolgáltatással...

Egy csomag átvétele összesen 15 - 20 perc. Az utánvét összegét kizárólag banki átutalással lehet kiegyenlíteni, majd az utalás után további 3 - 4 percet kell várni az automata nyitókódjára. Én közben már el is indultam, mert azt hittem, az átutalással befejeződött az átvételi folyamat és a csomagomra keresztet vethetek. Mindezek mellett a csomag átvételére mindössze két napot biztosítanak. Üdv a XXI. században!

They are the worst delivery service ever. Impossible to reach them on phone while they claim some logistics center issue. They randomly and in a self-serving manner changed my ordered and paid home deliveries to a random pickup point without my choice and/or approval and denied me the right to have it home delivered. On top of it, this pickup point is a tire repair service which in my view is highly unsuitable for packages and pickups. When I submitted a complaint, they claimed they have the right to one-sidedly degrade my home delivery to a cheaper pickup point service based on their ToS "to ensure fast delivery" and I should not complain and I have to go and pick up. I note that it's not "ensuring fast delivery" when I have to deliver my own package in reality from any place they randomly choose and not even a safe pickup box but a tire repair shop. They faintly claim they can do everything they want with the package based on their ToS even when I never contracted with them, I was only the victim of the seller unfortunately choosing them for delivery. So in reality, the seller's ToS applies to me but not theirs. To them the B2B contract applies with the seller and I highly doubt any seller would appreciate a random downgraded service coupled with arrogant and on phone non-existent customer service that tries to oblige customers accepting a massively cheaper service than what they paid for.

Worst delivery company I had to deal with so far. Messy, chaotic and incompetent.

After a parcel hasn't been processed for weeks, I had to contact them several times to get an answer. Then they lied to me and said, that they already handed it over to Post AT weeks ago.

When contacting Post AT (who in my experience are FAR more reliable and trustworthy), I was told, that the package has only been electronically announced by Express One, but not handed over yet.

Now it's very likely stuck somewhere in a warehouse, never being processed again, because from Express One's point of view "it has already been handed over". Still got no answer back from them.

YOU HAD JUST ONE SIMPLE JOB: Handing it over to the more reliable local post partner in austria!

Edit: As I thought, they just keep telling the same lies, shifting responsibility and don't want to bother at all in helping finding the parcel on their side. You just get the same automated copy-paste responses and any follow-up emails clarifying the issues or providing proposed solution will NEVER be answered at all. Highly doubt I'm even communicating with a human at this point. This company is such a shitshow!

I genuinely despise this courier company. Express One is, without exaggeration, one of the most consistently incompetent and unreliable services I have ever had the displeasure of dealing with.

For almost every single package I have ever had “delivered” by them, the first two supposed delivery attempts involve absolutely nothing. They don't call the intercom, they don't knock, they don't contact me—nothing. The package simply gets marked as “attempted delivery” anyway. Usually, they only bother making an actual attempt on the third day, and even that isn't guaranteed. On some occasions, I have eventually had to collect the package from a parcel locker or post office several days later because they couldn't even manage that.

My most recent experience somehow managed to be even worse. The driver actually called through the intercom and entered the building. I then physically watched her from the top floor as she simply refused to walk up the stairs to deliver the package and left the building. She didn't even attempt to come upstairs. She then proceeded to ignore my calls for the rest of the day.

Because of this completely pathetic excuse for a delivery service, I had to travel 3 kilometres to a post office and collect my package myself almost a week later.

At this point, seeing “Express One” as the courier for a package genuinely ruins my day. I have absolutely no confidence that my package will actually be delivered, regardless of how many times their tracking system claims an “attempt” was made.

If you have the option, avoid this company at all costs. Reroute your package to a nearby locker, choose a different courier, or do literally anything you can to avoid having Express One handle it. I would rather pay extra for another courier than deal with these people again.

Absolutely atrocious company.

I have to say that in the last several months ExpressOne has seriously upped their game and are now absolutely dependable. I have to commend them for this turnaround because, honestly, I used to dread getting a package from ExpressOne. Well done!