Ordered 1 week ago, timely shipment in 3 days. Scrubbed and cleaned tires with brush to remove dirt and grime like suggested, applied first coat sparingly waited 1 hour then applied 2nd coat, 2nd coa... Vis mer
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I have tried many tire shines, but exoforma has the best tire coating on the market as advertised no sling back on vehicle last way longer then any other tire shine thru rain and just road conditions.... Vis mer
I bought a $20 bottle of black trim restorer only to have them offer me two bottles at $27. I don’t like feeling taken. I reached out to customer support and received an advertising bio about the two... Vis mer
Don't waste your money: It does not work as they describe it. Even when following their specific directions. Sadly a complete gimmick. There are multiple other options that work much better and last a... Vis mer
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They misrepresented their foam gun
They misrepresented their foam gun. Says it comes with a quick connect to remove nozzle from foamer.
Mine had half of it contacted customer service and they said they no longer come with quick connect because it was leaking bad. In place of fixing their products they try to hide it. Had had a Chemical Guys for over a year. Will not buy from this company again.
product is junk
product is junk. Don't by anything. Tried to talk to them thru E mail, and days later they answer with NO answer to my question. Tried again still no answer. They must NOT be American.
No Customer Service
First and foremost I believe any company is only as good as their Customer Service. That being said they have none. The only way to communicate with them is through email which is pretty much nonexistent. I've been trying for days to get a pretty simple situation resolved which is still ongoing.
Way to many great companies out there to have to put up with this B.S.
They've got my last dollar.
I was not satisfied with the product
I was not satisfied with the product. Tire shine was difficult to apply, did not look good and thankfully did not last. I did not try the other products I bought. With my order came a satisfaction guarantee. It says, "WE STAND BEHIND ALL OUR PRODUCTS. If you are unhappy, we will refund you 100% of your order AND you can keep the product." I don't care about keeping it, I just don't want to pay to send it back. Customer service advised that this does not apply to my order. This is only if I purchased through Amazon and not their website. If that's the case, why is this in my box??
Plastic Restorer does not last…
My husband put the black plastic restorer (with dye in it) on the faded black plastic of my car and it looked great, for 2 WEEKS. after 2 weeks, it was completely gone and it's not a cheap product. One would think with the dye, it would last much longer than that. Also ordering from exoform is a complete pain. It will take FOREVER to get your product and it's always supply chain issues. I will never buy form them again.
I purchased the tire shine
I purchased the tire shine. When the order came, one bottle had leaked all out of the bottle. I contacted them through email and got a quick response asking me to send a picture of the leaking product. I sent pictures and was sent a another tire shine within 7 days. I feel the company handled my complaint promptly. I am pleased with the product and it's true to the shine at least 3 weeks.
You sent me the wrong product and charged me a higher price and want respond to my email.
I ordered tire shine you sent me tire cleaner you charged me tire shine price there's a $3.00 price difference I tried to contact you through e-mail numerous times no reply and the bottle of your wrong product is cracked and leaking fluid could you please reply ..
Complete GARBAGE PRODUCT
Complete GARBAGE PRODUCT. Customer service is even worse. They charge for 2-3 priority shipping and still don’t ship for weeks later. Don’t buy
Mediocre expensive product, and very slow delivery speeds
I received the product finally and so I am updating my original review. The product itself is ok but a bit of a pain in the butt to apply and I highly recommend using gloves because it leaves a crazy film all over your hands that is pretty tough to get off. The claims made of it's durability are sus since I followed the instructions to the T and the coating barely lasted 2 weeks on my tires and after a car wash in between the initial application and the two week period mentioned. My original complaint still stands though. They need to get a lot better at responding to emails and support tickets sooner, and their products need to ship out and arrive to consumers much faster considering it's all domestic and not some Chinese drop shipping company. 2 weeks is crazy, at least these days, to ship anything within the 48 mainland states. Not to mention, for what the product markets and the end result, $40 is nuts to pay given everything I just mentioned. Fairly sure I won't be buying their product again unless, maybe, the price is cut in half.
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