Ewbanks  Anmeldelser 

74
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The members of staff at Ewbanks were very friendly and easy to speak to. They gave excellent and expert advice regarding a range of items that we wished to enter into auction. All items achieved the e... Vis mer

Vurdert til 5 av 5 stjerner

I would highly recommend this company. I had over 200 comics to sell and Thomas was really helpfully. I took them down to show him and he advised me if it was worth the auction, how much we mi... Vis mer

Vurdert til 1 av 5 stjerner

Quote on the website for packing says packing “for a small fee” having bought I was then quoted 24.00 for posting an unframed football shirt which I could send by Royal Mail tracked for less than a fi... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Just a note that all the five star reviews come from accounts with fewer than 3 reviews. The one star reviews come from experienced reviewers

Selskapet har svart

Informasjon om virksomheten

  1. Auksjonshus

Skrevet av virksomheten

Ewbank's are the Premier International Antiques and Fine Art Valuers and Auctioneers in Surrey, South London, Hampshire and the South East region, holding quarterly Fine Auctions; and regular specialist sales of Jewellery, Silver, Clocks, Watches and Instruments, Fine Art, Ceramics, Antique Furniture and Works of Art. We also hold specialist auctions throughout the year, including Entertainment and Memorabilia, 20th Century Art and Design, Asian Art, Militaria, Garden and Architectural, Textiles, Fine Wine and others. Ewbank's also hold monthly Antique and Collectors' auctions. As Surrey's leading independent auctioneers we pride ourselves on being a family firm providing the best service, knowledge and expertise.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

74 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(74)

18 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Questionable auction.

I left a huge amount of Harry Secombe memorabilia with Ewbanks, including signed books, personal invitations and letters. I received £22.10.
I continually looked for these items in their catalogue prior to the sale but never found them. I also got friends to look. Were they actually sold at auction??

23. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disgusting lying auction house

I won a item with their auction house and their payment page doesn't work, customer service is horrendous that is if they don't just ignore customers. Rather then try to fix the problem the owner lies about customers and tries to get them flagged for his own companies failures. Disgusting auction house that should be investigated by the authorities.

6. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ewbanks

This review appears to have been left by a Mr. Todd Mancini here under a different name here. Mr. Mancini claims that we do not take payments and that our bank details are fake. This is entirely untrue. Furthermore Mr. Todd has been sending many rude and abusive emails to our staff

Vurdert til 5 av 5 stjerner

The staff at Ewbanks were welcoming.


The staff at Ewbanks were welcoming, friendly and professional throughout the process. Gave me a straight-forward and experienced appraisal of what my memorabilia was honestly worth. And they were right as it turned out. Thank you particularly Tom and John. It was my first time using an auction and I enjoyed it. I wish them well for the future.

4. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and friendly

So far I have found Ewbanks and, in particular, James Spooner, very professional and knowledgeable.

They have provided me with a lot of their time and free valuations which eventually convinced me to send some cards into auction.

My cards went in and I am just awaiting the money to flow from it.

All in all, I would recommend, they know their stuff and have made it easy and a pleasure to deal with them. Once I have some more items, I will be returning to sell with them.

21. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you from Your Sanctuary

Ewbanks once again have been so kind in selling some items for our charity, Your Sanctuary in the Vintage clothing sale. They don't charge us any fees to do so, and this is greatly appreciated. A big Thank you to Elena Jackson also, who runs the auction for Vintage clothing.
We desperately need these funds to provide safety and security for domestic abuse survivors.

31. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very professional and friendly service

I just wanted to say thank you to Andrew and team at Eubanks, for the professional way you treated my late father’s toy collection and for the amount achieved from the sale It has been very much appreciated.
I will definitely use them again for anything I wish to sell in the future

Peter.

13. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ewbanks have always been very…

Ewbanks have always been very considerate, supportive and helpful. They valued several items for me and then they were sold at auction very close to their valuation. All staff are very helpful and charming. Thank you Ewbanks!

8. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If I could do 0 stars I would

If I could do 0 stars I would. If you know anything about comic books you’ll know that a “incredible hulk #181” is a highly valuable book and to win one for 35 pounds is unheard of. Well that’s what happened and then suddenly there was a “clerking”error at the auction house and the sale got canceled,
Very convenient I must say.
DON’T trust them.

5. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Ewbanks

This lot was not sold for £35. The wrong lot was offered by the clerk on the Invaluable bidding platform only in this case, as the bidder rightly states you cannot pick up a copy of this comic for £35. The open market simply would not allow for that to happen and it does prove this is a genuine error. There would be no advantage to us in cancelling a sale at this level nor offering the wrong Lot. We are correcting the incorrect bidding platform result. The Lot was sold for the sort of amount that you would expect to see. Sorry for any disappointment caused. This was a genuine case of human error offering the wrong Lot on one bidding platform. Thank you

Vurdert til 1 av 5 stjerner

Not a great experience called 2 times…

Not a great experience called 2 times over 2 weeks before I got a call back . When I finally got a call a very aggressive man ( director I believe) had no interest on what my concern was in the item I purchased . All he was raging about was that Ewbanks do auctions on behalf of charity’s and how had I got the nerve to complain about an item that arrived not as described when people were at end of life and the money went to the charity . I tried to explain the only reason I bought the item was because of the charity and the great job they do . He had no interest in trying to correct the issue . The individual shouted and was very unpleasant. Would not use again .

a reply after the post only confirms what I say I don’t think they even know who they are replying to I bought a Joan Collins item 😂

Thank you for amending your reply to now reflect it was a Joan Collins item indeed and not the incorrect celebrity quoted . I also see the offer of clear verification finally
Please contact me directly to arrange for this too be done asap that is all I wanted from day one without the unpleasantness 🙂

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Ewbanks

This customer purchased in the Charity sale for Marie Curie. They contacted us stating they were concerned that the item was not genuine, and they believed they would have trouble selling it on, also that they believed it was signed by the celebrity Joan Collins '25 years ago', the suggestion being this was not a genuine item provided by Marie Curie which it was. We offered to put the customer in touch with the charity directly but she did not want to do so, it was explained that all items were donated to Marie Curie via Jane Horrocks. The item was exactly as described and no one shouted at this customer at all. Sorry the customer felt the need to leave this review but thank you for supporting the charity in anycase. Ewbanks took no fees and were delighted to raise so much for such a good cause.

Sorry you did not want the charity to verify your purchase was a genuine item

UPDATED REPLY. We will pass your details onto Marie Curie to contact you directly, we had offered to do this previously and you refused. They will be able to address your concern that this is not a genuine donation. No one has been unpleasant to you at all 😊. Thanks again for supporting such a great cause

Vurdert til 5 av 5 stjerner

Great Auction Company!

I have been buying and selling with US auction companies for over twenty years and have just lately tried Eubanks. I was impressed with their professionalism and fast service and was pleased with the results from my first auction. They are head and shoulders above many of the other companies I've dealt with. Will definitely do business with them again.

12. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

While accepting they are not alone zi…

While accepting they are not alone zi do think a 25% buyers premium plus VAT is too much. An item I was interested had a next bid of £1900, which turned into £2470 with add ons. I did not bid!

18. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Please accept my full apologies.

Recently left a bad review for Ewbanks
But on receiving all the facts I have removed the review that really should not have been left in the first place.
Please accept my full apologies.
All the items I bought where exactly as described and I was very very pleased with them and the excellent service I received. Thanks and sorry again.

23. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful staff

Very helpful staff, I telephoned several times to double check how to make a commission bid and enquire about the condition of a lot that I wanted to bid on. One of the ladies gave me an excellent description of the item and clear instructions for the commission bid. I could not collect the item due to distance but Ewbank’s packaged the item beautifully and it arrived within a week of the auction ending. I am very happy with their service and I will buy from them again.

27. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Huge support to our small local charity

Ewbanks support us as a small local charity and go above and beyond to help us sell donations we receive.
Their customer service, professionalism and general conduct is outstanding and we cannot thank them enough.
First class service and a huge support in our effort to continue to support people suffering from an acquired brain injuries and their families.
Thank you from everyone at Headway Surrey!

1. august 2023
Anmeldelse skrevet uten oppfordring

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