Everhem Anmeldelser 

125
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Overall my time with Everhem and the team was very poor. From the lack of installation process, missing pieces for the install, back and forth with support team, and the overhype of the actual materia... Vis mer

Vurdert til 5 av 5 stjerner

Everhem is a GAME CHANGER! I'll never buy window treatments anywhere else again. They make the process so easy and seamless, and their customer service is so hands-on too. I've ordered window treatmen... Vis mer

Vurdert til 5 av 5 stjerner

Everhem has taken all the stress out of window treatments! Choosing shades and drapery has always seemed overwhelming, and having such a thoughtfully curated website plus personal input from both Ada... Vis mer

Vurdert til 3 av 5 stjerner

The website itself was easy to navigate, and the product purchase process was really smooth. Afterwards, I received no confirmation email, and no response to the initial email I sent through the help... Vis mer

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Informasjon om virksomheten

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Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(125)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

5 Star Experience

Everhem was a great experience from the start. Their website is super user-friendly, well thought out, and made it very simple to make a decision. It also makes the process fun! Once we selected our fabrics and hardware, the communication from their team was excellent and we received our new shades in much less time than expected. We have yet to install everything, but I look forward to seeing the final product. I cannot recommend Everhem enough!!

18. juli 2022
Vurdert til 5 av 5 stjerner

Worth it

Gorgeous and quality. I saved for a long time to be able to do the whole house in everhem after getting one shade for a room last year. It’s a wonderful experience from start to finish.

16. november 2022
Vurdert til 5 av 5 stjerner

Love my woven shades!

Everhem has been so wonderful and helpful. They helped guide me with measurements and what would look best with my windows. I wasn’t able to do an inside mount shade with my windows due to the casings around my window, but they helped me get a perfect measurement to make my outside mount woven shades look like inside mount woven shades. They look beautiful!

19. september 2022
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, especially with questions and very high quality of product; roman shades. The cost was quite reasonable, especially compared to a national window covering company.

30. august 2022
Vurdert til 5 av 5 stjerner

Gorgeous product!

Gorgeous product and great customer service. I was able to use the tools provided on Everhem's website to accurately measure out my windows. Once I received the product, the installation was fast and easy. The roman shades I ordered look absolutely perfect and the mechanism is high quality. Definitely recommend!

19. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The woven wood top-down bottom-up

The woven wood top-down bottom-up shades are gorgeous and easy to install. My only complaint is the hardware the include isn’t great. The screws for header are flatheads and provide very little torque. I wish they came with the hex screws they show in the install video and describe online. The loops for the strings, two screws broke while installing.

24. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Everhem

Svar fra Everhem

Hi Casey,

We're so glad you're happy with your shades from Everhem but sorry that you ran into some difficulty with the installation. The headrail screws are actually hexagonal head screws. The best way to install them and get proper torque is to drive them into the mounting surface with a 1/4" hex socket bit. The hex socket bit fits around the head of the screw snugly so, unlike the flathead method, will not slip on impact. It is also always advisable to pre-drill holes to reduce resistance (and to install wall anchors if there aren't any studs). Our installation guide is available on our website which details the steps to ensure proper installation of our shades.

Our shade cleats also used to come with hexagonal screws but we've had to make use of a different vendor for the cleats due to supply chain issues that have still not resolved. Currently, our cleats now come with Phillips head screws that can be easily stripped if an impact driver is used to install them. We are about to launch new installation guides that reflect this new reality and in them we advise pre-drilling the cleat holes but then using a Phillips head screwdriver (rather than an impact driver) to install the cleat screws. We do apologize for the inconvenience here. We would be happy to send you new cleats and screws. We will reach out via email to coordinate with you on this.

Vurdert til 5 av 5 stjerner

Love my new shades!

The woven wood shades were easy to install, operate beautifully, and look gorgeous. I ordered them in seashell with privacy lining. The color is light enough to keep the room looking bright but still brings in some warmth. The lining gives us privacy at night while still allowing light through during the day.

24. april 2022
Vurdert til 1 av 5 stjerner

I still have no shipping confirmation and have yet to hear back about the status of my order

I still have no shipping confirmation, update on my order, or response from a query. Your website does not work well. I could not create an account bc the screen locks up.

22. april 2022
Logoen til Everhem

Svar fra Everhem

Hi Shanda,

We're so sorry to hear you didn't receive timely status updates regarding your order.

We did sent a notice when your order went into production. It is scheduled to be completed on or before May 16. Sometimes these emails can get routed to spam based on your email settings.

We also did see an email that you sent on 3/24 inquiring about your order. We replied on 3/24 as well; however, it appears that the reply was sent to the wrong email address. We sincerely apologize for our error here. We have sent our initial response to your correct email address for review.

As of April 11, Everhem has migrated our online store platform to Shopify in order to streamline and enhance our customer experience. Unfortunately the transition hasn't been entirely seamless and an unexpected side effect of this system re-launch is that Customer Account passwords all need to be reset. We've gone ahead and resent an account invite so you can re-establish your account with us.

Orders from prior to the Shopify migration are still in the process of being transferred.

We hope this helps clarify your questions as well as what happened with your previous inquiry.

Thank you so much for bringing this to our attention.

We obviously always strive to provide our customers with a seamless experience and, whenever issues arise, provide solutions as quickly as humanly possible. We sincerely apologize that we missed the mark here.

Vurdert til 5 av 5 stjerner

Everhem is a GAME CHANGER

Everhem is a GAME CHANGER! I'll never buy window treatments anywhere else again. They make the process so easy and seamless, and their customer service is so hands-on too. I've ordered window treatments from many other companies, both online and in person, and no one makes it as pleasant and stress-free as Everhem. Plus the product itself is gorgeous quality!

7. april 2022
Vurdert til 5 av 5 stjerner

Everhem is absolutely amazing!!

Everhem is absolutely amazing!!! I am so happy with the decision to use Everhem for multiple rooms in our house. The quality is beyond what I expected and the looks great! Thank you to the entire team, especially Lisa! Can't wait to work with you again :)

6. april 2022

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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