Everhem Anmeldelser 

125
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Overall my time with Everhem and the team was very poor. From the lack of installation process, missing pieces for the install, back and forth with support team, and the overhype of the actual materia... Vis mer

Vurdert til 5 av 5 stjerner

Everhem is a GAME CHANGER! I'll never buy window treatments anywhere else again. They make the process so easy and seamless, and their customer service is so hands-on too. I've ordered window treatmen... Vis mer

Vurdert til 5 av 5 stjerner

Everhem has taken all the stress out of window treatments! Choosing shades and drapery has always seemed overwhelming, and having such a thoughtfully curated website plus personal input from both Ada... Vis mer

Vurdert til 3 av 5 stjerner

The website itself was easy to navigate, and the product purchase process was really smooth. Afterwards, I received no confirmation email, and no response to the initial email I sent through the help... Vis mer

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3,5

Middels

TrustScore 3.5 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(125)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Overall my time with Everhem and the…

Overall my time with Everhem and the team was very poor. From the lack of installation process, missing pieces for the install, back and forth with support team, and the overhype of the actual material can all be purchased for a third of the price somewhere else. I will never purchase again from here. Sad.

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hudson made my experience a 10/10

Hudson made my experience a 10/10. You can measure and order online on your own but it was nice to have to option to have the help with measurements and design. She was thorough, thoughtful, and made me feel at ease with the process. I am excited to see the project come to life.

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Major disappointment

This is my first time ever leaving a bad review. The quality of the shades I got from Everhem are such a disappointment. From the construction and unevenness of the valances to the function and feel of the roller shade, everything missed the mark.

4. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

Hi there,

Thank you for taking the time to share your experience, we truly appreciate you flagging this.
This isn’t the standard we hold for our products, and we want to understand exactly what went wrong so we can make it right.

Our team is here to work through a solution with you. Please reach out to us at hello@everhem.com with a bit more detail, and we’ll prioritize getting this resolved as quickly as possible.

We look forward to connecting!

Vurdert til 1 av 5 stjerner

Overpriced, terrible quality. Complete waste of money.

Literally such terrible quality. The only benefit is that they are a custom length, but in terms of quality, pleat, look, etc., just order drapes off of Amazon. Incredibly overpriced for what you receive. Major regret, will never purchase from them again.
—- Everhem, you can try reaching out to me directly again. I had just had surgery during the time Trustpilot asked for more info. Let me know how to get in touch with you all to discuss further if you’d like. But your response below is dismissive and I 100% stand by my review. Your product is crap.
For those curious about the opportunity to make it right, I was sent a proposal to replace the drapes at 50% off, which is still $4700 - for two medium sized windows. I can get custom drapes from RH for those windows for $1600.

1. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

3/10 Updated Response:
Thank you for your feedback, Aubrey. We’ve reached out to you directly with a resolution and sincerely appreciate the opportunity to make this right.

Initial Response:
We take customer feedback seriously, but unfortunately this review does not contain enough information for us to identify any corresponding order or customer interaction.

When this review was submitted, we asked Trustpilot to request basic details from the reviewer—such as their name, order number, or the email address used for their purchase—so that we could investigate the concerns raised. No information was provided within the timeframe Trustpilot allows for a response.

Because our products are custom, made-to-measure, every order is associated with a unique customer record. With even basic details it would be straightforward for us to verify and investigate any customer's experience. As none were provided here, we are unable to confirm that this review reflects a genuine purchase or interaction with Everhem.

We stand behind the quality of our materials and craftsmanship and work closely with customers to ensure they are happy with their window treatments. If the reviewer did in fact purchase from us, we would welcome the opportunity to investigate and address the issue. Please contact us directly with your order details so we can assist.

Vurdert til 5 av 5 stjerner

Everhem was professional and helpful

Everhem was professional and helpful. They helped us review the product and color, identifying the best option. Once the custom drapery materials were set to size, they arranged the install. The install went seamless and the product fit perfectly. Everyone was happy with the new window treatments.

5. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best of the Best

I have worked with Kasandra a few times and I can’t say enough about how kind and helpful she has been. I am Canadian and my house is outfitted in Everhem, the quality and beauty of the product is above and beyond and I won’t deal with any other company.

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Probably the right choice - but plan on it taking some time

*Edited 8/9/25
I revised my review because Everhem did everything possible to make the situation right. They sent out the installer for a second visit. I'm happy with the end result.*

Communication with this company is particularly poor. The information needed to measure for curtains accurately is not provided on the website. It required of me a trip to the showroom, a consultation with one of their designers, and numerous emails to have the information I needed. I wasn't happy with the quality of the linen available so I ordered linen drapes from Loft Curtains for my living room and Cotton/Linen blend drapes from Everhem for my bedrooms. I paid Everhem generously for the services of their installer to come and install the drapes. I was not informed - until he was half-way through installing the living room drapes - that he was instructed 'not to touch' any drapes provided by a different manufacturer. He was able to hang them but was unable to provide any adjustment to the pins. As a result the curtains were installed poorly, pooling at the bottom while they were precisely measured to just meet the floor. To exacerbate the issue, he claims he ran out of rings on the last set of drapery. It was 5 PM on a Friday and I'd hazard to guess the real problem was that he wanted to leave the job. He promised he'd get the materials he needed and return to 'make it right.' However, after no contact from Everhem about this incomplete installation, when I reached out to them, they informed me that they sent the additional rings directly to the house and I was responsible for completing the installation myself. There was no mention of a credit for the work that was not done or any other attempt at providing a resolution. I will not be providing Everhem with any further business and will direct my clients elsewhere. It has been a hassle from the moment I started with them and not worth the results in the end.

24. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

Hi Tracy,

Thank you for sharing your feedback. We're truly sorry to hear that your experience with Everhem didn’t meet your expectations.

We understand that communication is key, and we regret any frustration caused by the number of steps required to get the information you needed. While our website provides measuring guidance for Everhem products, we recognize that your project involved a mix of vendors, which can make things more complex. We did our best to support you through additional emails and consultations to bridge those gaps.

Regarding the installation, we sincerely apologize for the confusion and inconvenience. Our policy is to only install and adjust Everhem products, which is why our installer wasn't able to modify the drapery from another vendor. Had we known in advance that your non-Everhem panels needed adjustments, we would have communicated that more clearly.

We also apologize for the missing rings and the resulting incomplete install. While our team did send the additional hardware to your home, we understand that expecting you to finish the job yourself was not the right resolution. We’ve now scheduled a follow-up installation to properly complete the work, including helping with the adjustments to your non-Everhem drapery as a gesture of goodwill.

Please know that we always aim to leave our customers with a seamless experience and beautifully installed drapery. We hope this final visit helps resolve things to your satisfaction.

Warmly,
Everhem Team

Vurdert til 5 av 5 stjerner

Custom Woven wood shades

I have been following the Annie Meyers Shyer @thisoakhouse instagram detailing the renovation of her LA Home. Annie has superb interior decorating style, it's clean, crisp, modern & comfortable. I copied a few of her decorating ideas including the woven wood shades that Everhem made for all of her windows. I followed Everhems detailed instructions about measuring &ordering. All worked out perfectly as my Husband was able to install the shades easily thanks to the installation instructions that accompanied the shades. My shades look lovely.

30. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Love the quality and design... not so much the installation

This was my third purchase from Everhem, and the quality and fit has been fantastic. However, I struggle to give a super positive rating on the installation. Everhem markets that their installation is super simple, but I don't believe that is accurate. The instructions are not user friendly at all, and every time I've installed a window treatment, I'm left having to run to the store to get a tool or material that was not specified in the instructions. Additionally, given how vague the instructions are, I am second-guessing myself throughout the process, which is not a great feeling when you are drilling holes into the wall! To give a specific example, when installing drapes, the instructions said to divide the drape rings evenly and put them on the curtain rod before drilling the bar into the wall. When I then went to hang the drapes on the rings, I realized they provided 4 extra rings (but nowhere did the instructions say that) and so I now have extra rings on the curtain rod, that I can only remove but unscrewing the rod from the wall, which is extremely disruptive.

28. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

Hi Andie,

Thank you so much for taking the time to leave this review — and for being a returning customer! We’re so glad to hear that you’ve been happy with the quality and fit of your Everhem window treatments.

That said, we’re really sorry to hear about the challenges you’ve experienced with installation. We truly appreciate your honest feedback regarding the instructions and the overall process. We’ll absolutely be sharing your comments with our team as we look to make improvements to our installation guides moving forward to ensure it's as easy and seamless as possible for our customers.

If you ever need help with installation in the future, please don’t hesitate to reach out to us — we’re always happy to assist however we can.

Thanks again for your continued support!

Vurdert til 5 av 5 stjerner

Great experience with Everhem

We had such a great experience with Everhem. The curtains themselves are beautiful, and we also appreciated how considerate they were about shipping (we are based in LA and they reached out to confirm it was ok to ship during the fires). Our installer also did excellent work putting them all up. We'll definitely use Everhem in the future!

6. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Gorgeous samples too bad I can’t figure…

Gorgeous samples too bad I can’t figure out how to order from them. WAY too confusing, especially if you just want one simple cafe rod with rings and curtains.

24. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

Hi Eric,

We're so glad to hear you loved our fabric swatches, however we sincerely apologize for the trouble you experienced while trying to order your Café Curtains.

We were experiencing some unexpected technical issues on our website earlier today, and we truly appreciate you bringing this to our attention.

Our development team has since resolved the issue, and you should now be able to place your order seamlessly through our website configurator here:
https://www.everhem.com/configure/cafe-curtains?itemId=&windowName=&selections.packa[…]sition=inside-mount&selections.rodSize=0.375&measureStepNum=0

If you need any assistance, we’d love to help! You can reach out to us at hello@everhem.com for support or to request a custom quote for easy checkout.

Additionally, we’re always happy to walk you through the process by scheduling a virtual consultation with us here: https://www.everhem.com/schedule

We truly appreciate your feedback, and hope to assist you in bringing your vision for Cafe Curtains to life.

Vurdert til 5 av 5 stjerner

Kasandra is the BEST

Kasandra is the BEST! She is efficient and always returns emails so promptly!! I am so thankful,she has helped me so much in the decisions and what works best! She knows Everhem and is readily available. Excellent customer service EVERY TIME!!

30. september 2024
Vurdert til 3 av 5 stjerner

If you already know you want the kind of curtains they offer, great. If you need more help, not so great.

I felt like I was going to have a more holistically helpful experience choosing drapes, since I really didn't know what to look for. After the fact, I realized that your options are actually quite limited and that is what your consultations are limited to. I wish I didn't have a linen that wrinkles so easily and I wish my pleats weren't so deep. I rationalized paying the high cost because I thought I would for sure be in good hands. I should have gone to a traditional company who can outsource some of their offerings and have a wider selection ~or~ I should have spent a couple hundred dollars on a DIY and been just as happy and saved a lot of money.

1. desember 2023
Vurdert til 5 av 5 stjerner

Perfection!

The draperies and hardware are stunning! I could tell from the detailed questions I answered as I placed my order that these were going to be high quality and they are absolutely beautiful and high quality. Accurately measured due to the info you’re guided to provide. I ordered two-panel pinch pleat draperies with black out lining, pinch pleat sheers, and black double-rod hardware with an elbow return. The hardware is equally impressive: heavy feel, lovely finish, and high quality. I will be ordering more for my other rooms!! My only advisement would be it’s definitely helpful to have a handy person, friend, spouse to help you install if you’re not a handy person yourself. The guide provided to install is helpful but it was nice to have a friend to help.

29. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I previously wrote a 5 star review…

I previously wrote a 5 star review almost exactly 1 year ago. At the time of that review, the curtains were beautiful, easy to hang, and their customer service was amazing. Fast forward to 1 year later and these curtains have been a headache. They are still beautiful and the actual curtains have held up wonderfully. But the hardware and installation are terrible. In the past year, we have needed to have them reinstalled twice and there are now huge holes in our walls. The problem is that the blackout curtains are extremely heavy and the anchors they provide are not sufficient for drywall. They would work well if you had the sheer curtains, but the blackout curtains are too heavy and have caused damage to our walls. They should come with better anchors or we should be advised to install them in studs only. The drywall can't handle the weight of the blackout curtains. We can't shift the curtains to install them in drywall because they are a fixed length.

23. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Everhem

Hi Gia,

Thank you so much for taking the time to share your thoughts - we truly value your feedback! We sincerely apologize for the inconvenience you've experienced with the installation of our blackout curtains. We appreciate your loyalty over the past year and regret any frustration caused by the issues with the hardware.

Your suggestion regarding better anchors for drywall has been duly noted, and we will certainly consider this in our product improvements. In an effort to address your concerns, we offered to send an installer with alternative anchors for additional support, and have processed a refund of an additional 10% off your order.

We're committed to learning and growing from experiences like yours, and hope to have the opportunity to serve you better in the future. If there's anything we can do to assist you, please don't hesitate to reach out!

Vurdert til 5 av 5 stjerner

Absolutely LOVE Everhem!

Absolutely love Everhem! The service & quality is exceptional. Every step from ordering to arrival has been seamless. Not to mention the overall fabric quality is incredible. Can't recommend them enough!

16. juni 2023

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