The first shipment got held up at customs and was returned to the sender. Contacting customer service led to an excellent solution: the order was reshipped after being processed by the returns departm... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I returned my item the day received as it was not as described it could have got a 5yr old. I have contacted them via emailed so many times and they are not responding and I’ve had no refund. I have s... Vis mer
ho comprato il vinile di astro "WAR" autografato versione trasparente è arrivato con un imballaggio adeguato e il disco dentro è perfetto.i tempi di consegna sono stati giusti l'unica cosa è che non è... Vis mer
Made 3 purchases for the new Muse album. With the new customs rules in the EU all my orders got stuck in customs and sent back to the shop. Customer service was excellent in this part. I got in contac... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Warner Music Group Inc., also known as Warner Music, is an American multinational entertainment and record label conglomerate headquartered in New York City.
Kontaktopplysninger
Storbritannia
- eurostore.warnermusic.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
He comprado un vinilo de dos discos…
Tuve una experiencia desagradable con ellos, pero despues de varios dias de intento finalmente me lo han podido solucionar.
Their customer service is top notch
Their customer service is top notch! shoutout to heather!!
Useless customer support
After a few days of not being able to get my order to finalize I decided to contact customer support, they just gave me a list of things to try while I had already mentioned trying all of those things.
What ended up fixing it was switching browser from firefox to chrome and that made the site work, so I contacted them again to let them know that there might be an issue with the store in some browsers. They respond with the most generic "sorry for your troubles" bla bla bla, nothing in there had ANY relevance to the mail I sent. It's like complaining to a waiter that there's a fly in your soup and they respond with "sorry, we do not serve gluten free bread"
She deserves a raise
The customer service representative that took my call was so helpful and never felt like I was getting on her nerves.
AMAZING!!
I had a great experience with Warner Music Store customer support. My order arrived with the wrong item, but Heather from the support team responded quickly and arranged a replacement shipment right away.
Thank you for the excellent customer service! :)
Great customer service
Great customer service! I sent email to inquire about my purchase in the morning. The customer service responded within a few hours and solved the problem ...super sufficient and helpful!
Absolutely brilliant customer service-…
Absolutely brilliant customer service- fast, efficient, understood what the problem was, sorted it and with great and frequent communication throughout the process. Can't be faulted.
Shout out to Heather- a credit to the company- thanks again :)
Autopen Signatures (fake)
Selling autopen signatures is the same as selling fakes. Will be avoiding from now on.
Never got a presale code
Never got a presale code. So I reached out an one was sent asap. Thanks so much im delighted
Customer support non existent
Customer support non existent. Simply an AI bot that gives the same answer and never actually resolves the issue resulting in me not getting my confirmation email or the presale code that I'd placed the order to get.
Great customer service!
Received immediate help when I needed assistance for an artist’s concert pre-sale. Huge thanks to Asmaa for help!
Contacted the support service regarding pre-sale codes
Contacted the support service due to my code not being received for an artist pre-sale. I soon after received a code, however the morning after, when I managed to enter the pre-sale, my code wasn't working. I inmediately emailed on the email trail from my previous ticket, and they replied within a minute with a new code. I managed to secure my tickets for the concert.
I was purchasing tickets for the Hilary…
I was purchasing tickets for the Hilary Duff Tour and my presale code did not work. I received a new one within 1 minute I sent my email. It was incredibly fast and I could purchase the ticket. So happy<3 Thank you for everyone who helped on the case 783606.
Had an issue with presale code and…
Had an issue with presale code and email them and had a response within seconds! Amazing service ⭐️⭐️⭐️⭐️⭐️
Goeie service
Goeie service, vragen worden snel beantwoord, communicatie verloopt prettig en vraag is naar tevredenheid afgerond
Good service
Good service and kind staff. Answered fast and solved the problem better than expected.
Asmaa is my guardian angel
Customer service agent Asmaa is my guardian angel. Best experience I have ever had with customer service for the uk maisie peters store. Not to name names but the big artists and other teams should take note of how amazing she deals with things. This is what helps support an artist and label
Teddy Swims CDs
Ordered; sent; received all within a couple of days and no problems whatsoever. Good price too. All round great shopping experience.
Top Customer Service
My order isn't arrived but I want to congrats and say thank you to the Warner Music Store Customer Service because they have done all for keeping me updated on my order and they did it very great

Svar fra Warner Music Online Stores
Top level customer service
Top level customer service.

Svar fra Warner Music Online Stores
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







