Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Utilise DHL pour ses livraisons, donc normalement par Colis-privés en France du fait de leur collaboration qui n'est pas un service de livraison: ils déposent directement en point relais et il... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Après avoir acheté deux filtres à eau,le deuxième présentait des cartouches défectueuses. Le service client a été excellent. Très bonne communication professionnelle et sympathique. J’ai reçu deu... Vis mer

Vurdert til 5 av 5 stjerner

Je recommande vivement ce filtre, et cette entreprise! Une qualité de filtration qui ne semble rien avoir à envier aux concurrents, pour un prix beaucoup plus abordable. Le montage se fait en 30mn san... Vis mer

Vurdert til 5 av 5 stjerner

Nous avons acheté la cuve de 6l et sommes très contents de notre achat. L’eau est bonne et filtrée rapidement et nous l’utilisons pour la boire, cuisiner et pour donner à notre toutou. Le service clie... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

37 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Au top!

Je recommande vivement ce filtre, et cette entreprise! Une qualité de filtration qui ne semble rien avoir à envier aux concurrents, pour un prix beaucoup plus abordable. Le montage se fait en 30mn sans soucis. Concernant l’assistance, ils sont carrément au top, j’ai eu besoin d’eux pour un problème d’acheminement dû au transporteur (livraison au Portugal), ils ont été exceptionnellement réactifs et efficaces. Bref, allez y les yeux fermés.

3. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nous avons passé une commande qui a été…

Nous avons passé une commande qui a été livré le 04/09/2025.
Mais cette commande n était pas conforme puisqu'il y a filtre qui est cassé. Après de nombreux messages pour avoir quelqu'un en ligne ou en SMS. Finalement nous avons eu réponse . Ils m'ont envoyé un nouveau filtre aujourd'hui.
Cela finit bien...

4. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til euroguard filters

Svar fra euroguard filters

Cher Jousset,

D’après nos informations, votre commande a bien été livrée le 5 septembre. Vous nous avez contactés par email le 7 septembre et, le jour même, nous vous avons demandé de nous transmettre votre numéro de commande ainsi qu’une photo de la cartouche endommagée afin de pouvoir vous apporter une solution rapidement. Malheureusement, nous n’avons pas reçu de réponse à ce moment-là.

Le 10 septembre, vous nous avez recontactés via le chat et nous avez transmis la photo demandée. Le soir même, votre produit de remplacement a été expédié et votre numéro de suivi vous a été communiqué par email.

Nous comprenons votre déception et regrettons que cette situation ait pu vous donner une impression négative. Sachez toutefois que votre demande a été traitée sans délai dès que nous avons reçu les éléments nécessaires.

Bien cordialement,
Raoul
Service Client EuroGuard

Vurdert til 5 av 5 stjerner

Bought the 8.5litre filter and Vision…

Bought the 8.5litre filter and Vision s/s tap, plus extra filters. Filter arrived with Vision tap, but ordinary tap was missing. Got in touch with customer services and the response was quick and efficient. I have been sent another Vision stainless steel tap, which is over and above what I expected. Really good experience with Euroguard Filter Co. So much so, that I've bought another for my family. Due here this week. The last thinng to say is that, having looked online, I found Euroguardfilter.com to be the most competitively priced version. Along with excellent delivery and customer services, I recommend this company.

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bien reçu

Bien reçu
Montage effectué mais, il manque quelques explications sur le rajout du robinet
Pas encore bu cette eau , cela filtre

26. august 2025
Vurdert til 1 av 5 stjerner

Problème de livraison

Problème de livraison. Peu de communication.

25. august 2025
Logoen til euroguard filters

Svar fra euroguard filters

Bonjour M. Petit,

Nous sommes sincèrement désolés pour la situation que vous avez rencontrée. Votre commande #EU3146 avait été confiée à Amazon Logistics, qui l’a signalée comme livrée. Malheureusement, malgré vos recherches, vous n’avez pas reçu le colis et Amazon n’a pas accepté d’ouvrir d’enquête complémentaire.

Afin de résoudre ce problème sans délai, nous avons expédié un nouveau colis depuis un autre entrepôt avec La Poste Colissimo, livraison contre signature. Votre numéro de suivi est le suivant : 6C20212366046.

Vous pouvez suivre l’acheminement en temps réel sur le site Colissimo. Cette solution a été mise en place pour éviter tout nouvel incident et garantir la bonne réception de votre commande.

Nous vous prions encore de nous excuser pour ce désagrément indépendant de notre volonté et restons à votre entière disposition pour toute question.

Bien cordialement,
Raoul
Service Client – EuroGuard Filtre

Vurdert til 5 av 5 stjerner

Very satisfied customer!

I’m very satisfied with the after-sales service! I had received a message saying that I would have to pay customs fees for the delivery of the filter, which had not been mentioned at the time of purchase. I immediately contacted customer service and got a very quick response from Raoul, who assured me that if I did have to pay these fees, Euroguardfilter would reimburse me. In the end, I didn’t have to pay anything, but I felt reassured by how responsive and helpful they were.
The delivery was fast, the filter works perfectly, the water tastes amazing, and the filtration speed is excellent. I highly recommend them!

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Je recommande vivement,je suis…

Je recommande vivement,je suis entièrement satisfaite du produit,autant dans sa qualité, que dans son aspect qui n a rien à envier au Berkey ,pour un prix plus raisonnable. Le service après vente est remarquable tant dans sa réactivité que dans le relationnel.

14. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lies and deceit

The so-called analyses were carried out by DID International, a company based in India that manufactures stainless steel tanks. There is no reference to the filter, no photo of the filter – in other words, these analyses are clearly false. A serious analysis carried out by a reputable laboratory would not be presented in this way.
NSF certification? No.
An NSF 61 certification (which has nothing to do with filtration) was awarded to an Indian company, even though they display NSF 42 and 53 on their website. They're not above telling a few lies.
Don't play with your health, buy real, tested, certified filters, not cheap pieces of charcoal bought on Alibaba

24. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til euroguard filters

Svar fra euroguard filters

Dear Julien,

Thank you for taking the time to share your concerns. We’re sorry our documentation did not reach you before you formed this impression. Let us clarify a few points:**

• Independent testing & certificates – Our filter elements are tested by an ISO-17025 accredited laboratory and are certified to NSF/ANSI 42 and 53 for chlorine, heavy-metal and microbiological reduction. We are happy to send you the complete reports and certificate numbers on request.
• NSF/ANSI 61 – This standard relates to the material safety of the stainless-steel housing (leach-testing), not to filtration performance. We have never claimed NSF 61 certification for the filter cartridges, only for the steel tank material.

• Photos & references – The full test reports do contain photographs, batch numbers and sample IDs; they simply weren’t uploaded in the summary you viewed, since they were tested by IAPMO and they follow their own process.

Your health and trust are our priorities. If you would like the full PDF reports or have any other questions, please email us at info@euroguardfilter.com and we’ll respond within one business day.

Thank you again for raising these points—your feedback helps us improve the information we provide to all customers.

S Salvi – Customer Care, EuroGuard

Vurdert til 4 av 5 stjerner

Euroguard water filter system.

I bought the Euroguard water filter in the summer of 2023 and I am really happy with the results. I was previously using bottled water, but as we know chemicals from plastic bottles can be harmful to humans and the environment. I had a few problems with the lid knob, but EuroGuard sent me out a replacement. I probably would have given five stars but the filters supplied do not deal with limescale which is a major problem where I live and finding alternative filters is proving difficult on an otherwise excellent system.

16. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good customer service

No news from the delivery after having ordered. A spare part was missing. I asked for sending it because I can't use the filter.
Fortunately the customer service is good and réactive.

29. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til euroguard filters

Svar fra euroguard filters

Dear Souhail Ben Amara,

We sincerely apologize for any inconvenience you have experienced and appreciate your patience.

Regarding your order, we would like to inform you that the spare part is currently available for collection at your designated DHL pickup point. DHL has already attempted delivery twice, but unfortunately, it was not successful.

We have shared all the necessary details, including the pickup location and instructions, via email multiple times. Kindly check your email (including the spam/junk folder) for these details to ensure you can retrieve the spare part at your earliest convenience.

We are committed to resolving this matter promptly and ensuring your satisfaction. If you need any further assistance or clarification, please do not hesitate to contact us.

Thank you for your understanding.

Best regards,
Raul
EuroGuard Filtre

Vurdert til 5 av 5 stjerner

A must have: 10/10 product!

I recently bought the EuroGuard Gravity Water Filter and couldn’t be happier. The quality of the water filter is outstanding!

Filtration: This thing is a beast at filtering out all the bad stuff. Our water tastes extremely clean now, knowing it removes up to 99.99% of contaminants, including PFAS, PFOA, and PFOS, is a huge relief for me and my family.

Design: Love the stainless steel look. It’s sturdy and fits perfectly in my kitchen. It’s doesn’t leave any unwanted finger prints and i never seen any dust on the exterior. It gave my kitchen an modern and chic look.

Ease of Use: Setting it up was a breeze. No need for electricity – just fill it up with water, very functional.

Customer Service: Had a couple of questions, and the EuroGuard team was super helpful and knowledgeable with their products. They really educated me on all the harmful and unwanted chemicals in tap water. I really appreciate my EuroGuard Gravity Water Filter.
Overall, totally worth it. 10/10 product

27. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til euroguard filters

Svar fra euroguard filters

Thank you so much for taking the time to share your experience with the EuroGuard Gravity Water Filter! We’re thrilled to hear that you’re enjoying its performance, design, and ease of use.

Your kind words about our customer service mean a lot to us. Knowing we’ve helped you and your family enjoy cleaner, safer water truly inspires us to keep delivering the best.

Thank you for choosing EuroGuard. If you ever have any questions or need assistance, we’re always here to help!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv