Super snel en direct geregeld, geleverd helpsdesk schakelt snel , garantie of niet koop het liever bij de importeur en verkoper,oem plug and play . Als vaste klant sta je in het systeem werd niet e... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J'ai eu un accident nécessitant le changement du cadre il y a plusieurs mois. A ce jour aucune nouvelle pour obtenir un cadre que je veux acheter. Aucun service après vente pour un vélo à plus de 4.00... Vis mer
Kundenservice geht gar nicht auf meine Frage ein und hat eine copy paste Antwort geschickt, die nicht mal im selben Universum war, wie mein Anliegen. Edit: Danke Manon. Habe meine Bewertung geänder... Vis mer
No words to this company anymore. They do their best to market and sell their bikes but once something goes wrong they go into hiding. No direct answers and endless excuses without the focus of acutal... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
SUPER73 EUROPE SUPER73 B.V. is the official european subsidiary of SUPER73, Inc. In early 2020, Super73 opened its first overseas headquarters in Amsterdam, Netherlands. SUPER73 B.V. was established to manage EMEA operations, provide local customer support for a growing community, and carry over our brand mission. Born from the desire to inspire and create adventure and community, SUPER73 is an American lifestyle adventure brand fusing motorcycle heritage and youth culture. Founded in 2016 and based in Southern California, SUPER73 has led the charge in pioneering a new approach to help redefine the electric motorbike industry. By emphasizing thoughtful design, responsible manufacturing techniques, and local community engagement, the brand continually strives to grow and expand into a true industry leader.
Kontaktopplysninger
Industrieweg 61-63, 1115 AD, Duivendrecht, Nederland
- +31208990462
- customercare-eu@super73.com
- eu.super73.com
3,6
Middels
624 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick &dirty 😉
17. mars 2026
Super snel en direct geregeld klopt helemaal
Super snel en direct geregeld, geleverd helpsdesk schakelt snel , garantie of niet koop het liever bij de importeur en verkoper,oem plug and play . Als vaste klant sta je in het systeem werd niet eens naar m’n adres gevraagd binnen twee dagen in huis . Mijn complimenten ⭐️⭐️⭐️⭐️⭐️+ 🤛👍😘
25. august 2025
Cadre/ Romain
J'ai eu un accident nécessitant le changement du cadre il y a plusieurs mois. A ce jour aucune nouvelle pour obtenir un cadre que je veux acheter. Aucun service après vente pour un vélo à plus de 4.000 Euros. Cela s'apparente à de l'escroquerie.
1. oktober 2025
Anmeldelse skrevet uten oppfordring
I’d like to thank the Super73 customer…
I’d like to thank the Super73 customer care team for their fast and efficient responses in handling any issues. Your support has been truly appreciated.
A special thanks to Ramoncito Pacia for the outstanding help and dedication — you’ve been incredibly helpful!
26. februar 2026
Excellent service and amazing support
Excellent service and amazing support
I had a great experience with Super73 customer service. The team was very responsive and professional, but I especially want to highlight Ramoncito Pacia — he was incredibly helpful.
Ramoncito assisted me through every step, answered all my questions clearly, and really went out of his way to help in all situations. You can tell he genuinely cares about the customer and finding the best solution, not just closing a ticket.
Because of this level of support, I feel confident continuing with Super73. Big thanks to Ramoncito for the outstanding service!
2. februar 2026
Anmeldelse skrevet uten oppfordring
Asked help to find new part and after…
Asked help to find new part and after quick messaging between support i did get my part ordered. Even from finland. Support was superb and helpfull. Couldn't ask better experience. thank you very much
2. januar 2026
I have a battery with a different input.
27. oktober 2025
Good bike , but …
I’m really happy with my Super73 order — the bike arrived on time and everything works perfectly.
However, the box was completely damaged when it showed up (luckily nothing inside was broken), and I was told by Super73 support that the bike would come with the Pro 750 battery, but I received a 500 instead.
Overall great product, but the battery mix-up and the condition of the packaging were disappointing.
21. oktober 2025
Great service
Great service. Friendly and empatic people are working here. Thank God i’ve got a new accu because of warranty. Thanks again.
22. oktober 2025
Ik heb een slot van €130 gekocht wat te…
Ik heb een slot van €130 gekocht wat te klein blijkt te zijn. Via de website is het heel onduidelijk hoe je het retour moet zenden. Uiteindelijk blijkt dat het alleen via de chat kan maar dan moet je eerst foto's maken en een vragenlijst doorlopen. Dan denk je dat je er bent maar nee dan gaan ze het eerst beoordelen met daarbij het bericht dat het lang kan duren voordat je een reactie krijgt. Frustrerend en niet van deze tijd.
10. november 2025
Anmeldelse skrevet uten oppfordring
Super helpful with everything!
Always happy to help, customer service is always super motivated to come up with a good solution for the customer. Really appreciate your service! Also, it’s amazing to see how they developed over the years. Spare parts for example have become easily available these days. Keep it up guys!
17. juli 2025
Disappointed
The bike was delivered not well prepared (suspension, pinion gear).
Disappointed as well by the motor assistance mode.
After have checked these points by an official reseller, the after-sale service doesn’t answer anymore
18. august 2025
The best and safest to shop with you!
The best and safest to shop with you!
Original parts and fast deliveries
Recommended 110%
14. august 2025
Aucunes réponse au service client
Aucunes réponse au service client, cela fait 12j que j'ai commandé, toujours aucunes trace d'expédition ou informations.
Le support client ne répond pas clairement à mes questions et ne veut pas me dire ou est mon vélo, ou quand est-ce qu'il sera commandé.
Lors de mon achat, le site indiquait 2 à 4j pour la livraison, mais ce n'est qu'un mensonge, ce n'est pas le genre d'expérience que je souhaite en dépensant +3500€ dans un vélo
31. juli 2025
Anmeldelse skrevet uten oppfordring
Hyper déçue de ce vélo électrique à…
Hyper déçue de ce vélo électrique à plus de 2400 euros. Reçu neuf, j'ai du faire changer les freins 3 fois en moins de 3 mois pour un usage plus que limité.
Et ce n'est pas tout, le vélo fait des bruits constamment de frottements, de cliquetis qui nécessitent d'être réparés à chaque fois pour ne pas abîmer le vélo davantage.
Ce n'est pas du tout de la bonne qualité au prix où on le paye. Bien évidemment, SUPER73 ne veut rien savoir et ne considère pas qu'il y a un défaut de fabrication. Résultat, un vélo NEUF qui fonctionne MAL, je ne conseille pas SUPER73, ce n'est pas sérieux et le service client se dédouane de tout.
5. august 2025
Anmeldelse skrevet uten oppfordring
They can be reached
Once I found out who to contact things went very smoothly.
The local support was ungood though :-|
11. juni 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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