The umbrella was back ordered until September but it ended up arriving late July so that was great since we could still make use of it for summer and we needed it for the pool area. I took off one sta... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Vis mer
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Vis mer
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Kontaktopplysninger
Chicago, USA
- 312-487-1356
- sales@englishelm.com
- englishelm.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My order arrived faster than expected
My order arrived faster than expected! Beautiful nesting leather side tables. Supburb quality and finish. Extranet happy with my purchase
Great rug for the price!!
It is everything I expected!
It is everything I expected!
Color, texture and service.
The quality out surpasses the expense!
Decent, but could be better.
The website has a minimal sort/filter option when looking a products which is an inconvenience. Also, the rug color was not the same as the majority of the showcased photos. I wish my rug had more hints of color throughout, but it’s pretty plain. But the rig is soft which I was happy with. I’m sure if you get a different rig with a more consistent design then it would be alright.

Svar fra English Elm
My cabinet was given to me completely…
My cabinet was given to me completely broken. I need to be contacted immediately. I paid for shipping protection. Order number is 11501249653

Svar fra English Elm
Terrible
Terrible! I ordered, product came but needed to return. Nobody answered my email or text via social media. There’s no number that answers and I’m stuck with the product. I’m absolutely dissatisfied!!

Svar fra English Elm
They advertise pics of items on they don’t even have.
I’ve ordered three items, all were cancelled about 2 weeks after they should have arrived. I’d guess 75% of that website shows products they do, in fact, not have.

Svar fra English Elm
I was very happy with the purchase
I was very happy with the purchase. I was able to put the speaker on our patio umbrella and it works great and very enjoyable for us to entertain.
The selection was good
The selection was good, the product was beautiful, and the pricing was fair. Customer service was faster than the company emailed me about.
The rug listing begins as 3’x6’…
The rug listing begins as 3’x6’ multiple times, but arrived as 2x3. The description of the item is so long that the final 2x 3 (listed without units) is cut off from the description on all pages and is not visible until after the purchase is completed. Very misleading. Very dissatisfied with an undersized rug. Feel intentionally misleading

Svar fra English Elm
I’m very happy with this vanity…
I’m very happy with this vanity overall. It’s perfect for a small bathroom and the fact that it’s made of real wood gives it a much higher-quality look and feel than many other options I considered. The finished product looks beautiful and has completely transformed the space.
My only minor issues were that shipping took longer than expected, and when I tried to swap out the included handle for a brushed gold one to match my faucet, I discovered the hole spacing was slightly off and not exactly 4 inches, which made finding a replacement a little challenging.
Despite those small inconveniences, I love the final result and would definitely recommend this vanity, especially for anyone looking for a stylish, space-saving option made from real wood.
I love my extra- large mirror
The service was okay, and the product was exactly as shown on the website. Overall, I have no complaints. I love my extra-large mirror. 🪞
Receive the product in great condition
Receive the product in great condition. Costumer staff Responsive through email in less than 24 hrs . Received my chair in less Than 2 weeks .
Fast shipping
Fast shipping. In perfect condition. Fantastic packaging that allowed me to dispose of the old runner in the plastic bag it was shipped in. Carpet is very clean and odor free.
Maybe not a total Scam, but still do not order
UPDATE: after posting this review and getting a response here, I emailed again and this time got a response and a refund. So while communication was abysmal and I did not get the product, I guess it's not a total scam.
ORIGINAL 1 star review:
Ordered a chair on April 23rd and didn’t hear anything from them for a couple weeks. I reached out attempting to cancel the order, but they said they could not as the order had shipped. At that time they gave me a FedEx tracking link. The link showed that FedEx did not yet have the item and no delivery date was available.
It’s now June 6th and the FedEx tracking has not changed. They have not responded to my numerous emails since the initial one in early May. I will have to take this up with my bank to get my money back. This website is a scam.

Svar fra English Elm
Lumpy and Wrong Color
I ordered a blue circular rug. When it arrived it was lumpy and would not flatten. When I examined it in a lighted room I noticed that it was green and not blue, even though the label said that it was blue! I thought about returning or exchanging it, but the information said that I would have to pay for shipping myself, and that was half the price of the rug itself. It was not even my fault that the rug was lumpy or the wrong color, so I decided to throw it away, buy a new rug from a different store, and never buy from English Elm again.

Svar fra English Elm
The nightstand is absolutely gorgeous!
The nightstand is absolutely gorgeous!! Well made.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







