Hi Nelly, H 71 trying to learn new things. I saw Mike ESTRADA while I was on TikTok so much charisma he explained his product so well that I bought my lamp from him and then I bought one of their surp... Vis mer
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I’ve placed about six orders through the website since Jan 2023. Each has been delivered very quickly and promptly. I’ve emailed the customer service team once and had kind, attentive and prompt re... Vis mer
Ordered "magic opal pigment" from his company enailcouture after seeing his use on nailcareereducation you tube. Product is NOT the same. I ordered hoping the bad reviews were just related to impatie... Vis mer
Can already tell a lot about this company by allowing people to make purchases and not letting them know they are accepting orders but not shipping any out during covid UNTIL YOU CONFIRM YOUR PAYMENT... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Exclusive Nail Couture Professionals is a nail product manufacturing company founded in Tucson, Arizona, through the accomplishments of its founder Max Estrada. Max’s mission and dream is to develop the best and most luxurious nail products, and provid...
Kontaktopplysninger
East 34th Street 3865, 85713, Tucson, USA
- enailcouture.com
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Nelida Reyes
Hi Nelly, H 71 trying to learn new things. I saw Mike ESTRADA while I was on TikTok so much charisma he explained his product so well that I bought my lamp from him and then I bought one of their surprise boxes and I was truly surprise first of all the lamp is amazing. I love it, but the gift box was worth more than what I paid for. It had so many goodies that I want it, but I couldn’t afford it because I am on a budget. I’m trying to save up money so I could buy another goodie bag from him. It gave me a little bit of everything and the nails that came in the goodie bags were so good. I’m still using them. I love them. I’m learning and this is amazing. I love his products I asked my son how I could do a review and he just showed me how to do it.
I'm obsessed with the Max Estrada or…
I'm obsessed with the Max Estrada or Enailcouture range. I use it everyday in my salon in New Zealand. Super pigmented gel colours and the biggest range from gel to agrigel, all in one place!
If I could give them no stars I would
If I could give them no stars I would.
As an international customer and years buying the last few times were horrid. I was missing items they refunded as a store credit, after following their instructions I placed another order only for the store credit to not be added. After ignoring me for 9days they refunded me via store credit again knowing I couldn't use the one prior. So I now have hundreds of dollars in store credit but unable to use due to no option on their website. They could easily refund to OG payment or resend the items but they refuse and told me to contact their website provider. Disgusting customer service and really fraudulent activity. I have contacted scam watch etc and notified australian consumer DO NOT PURCHASE.
I am very disappointed with the…
I am very disappointed with the customer service from eNail Couture.
Part of my order was missing when the parcel arrived. I contacted customer service expecting some assistance or an investigation into what had happened.
Instead, I was simply told to contact the delivery company myself. There was no attempt to help, no concern shown about the missing item, and no effort to investigate the issue from their side.
I understand that shipping problems can occur, but customer service is judged by how a company responds when something goes wrong. In my experience, eNail Couture was unhelpful and showed little interest in resolving the problem.
Unfortunately, based on this experience, I would not recommend them.
The products are awesome
The products are awesome. Missing item in order and received refund right away. Delivery was quick!! They have the best nail glue, hands down.
Zero customer service
Zero customer service. Is there even any people running the operation? Phone disconnected, doesn't reply to emails and no honoring of special services stated on their website. Looking for alternative product else where.
I can’t speak for 2020 but in 2024 the…
I can’t speak for 2020 but in 2024 the shipping was fast. I received what ordered and he states on the site no refunds or exchanges. All sales final with all of that being said here is my review. I used enailcouture years ago & always remembered what I ordered as some of the best products I ever used but I wanted cheaper and overnight shipping and the ability to return it if I wanted so I shopped on Amazon for many years as doing my own nails was something I absolutely loved doing…. I then developed horrible painful allergic reactions to many of my purchases. I did research and finally came to the conclusion that I need hypoallergenic HEMA free products made in the U.S. & remembered enailcouture and ordered everything one would need to do nails of all kinds…. Guess what?! No reactions to any of it. No redness, itching, skin peeling, nail pain… wonderful products. Got them in a week. Great quality. Happy customer.
I've placed 3 orders in and around the…
I've placed 3 orders in and around the time of 2020-2021 and each and every order came as I ordered it and within the disclosed shipping time. This company had to address multiple complaints around the pandemic where it seemed people were ordering large orders and even when delivered wanted refunds. This company had trouble getting certain products out on time during the pandemic due to supply chain issues it seemed and the claims also entailed the company didn't provide quick enough refunds when the customer no longer wanted to wait for stock. It seems since 2021 the complaints have settled. I've never had an issue and this man makes all of his items or at least 90% of his stock in America a feat some would never attempt. As Americans this should be applauded.
worst customer service ever
Very happy client
I’ve placed about six orders through the website since Jan 2023. Each has been delivered very quickly and promptly. I’ve emailed the customer service team once and had kind, attentive and prompt responses (within one business day).
I’ve even commented on Max’s videos with questions about his products and had even faster responses that were very thoughtful.
I’m also allergic to many nail products and haven’t had reactions to any enail products, which means his hypoallergenic claims hold true. Very pleased, 5⭐️’s
Love all my orders and products
Love all my orders and products! Fast shipping and love all the tutorials Max posts ! You can tell he cares about his products and his customers!
Thank you Max and everyone at enailcouture.com 😊💖
Very disappointing!
Very disappointing!! I ordered a trial of the cotton candy monomer with acrylic and a hand held cat led lamp. The monomer does not smell like cotton candy, I could smell the monomer through the bottle and it was strong. Only 1 of the 3 containers of acrylic was labeled with the color of the acrylic. And the cat lamp, oh the cat lamp. It has to be made of the cheapest material EVER! It was not only hard to open to put batteries in it but I would be surprised if it works when I do get batteries in it. It almost fell apart when I took the top off to see where the batteries went. He says this is made in the USA but he must be getting the cheapest materials. You can tell by reading his disclaimers that he really doesn't care about you as his costumer, he just wants your money and once you buy something, do not expect to get a refund if something is wrong because it's not going to happen. Save your money and go to a better nail company. Kiara Sky, Not Polish, Hail Hause and multiple other companies will treat you the way a costumer is supposed to be treated and they have a better quality of product. Your not getting a deal with Enailcouture, your getting cheap products. Don't let the made in USA fool you.
So I have seen a lot of bad reviews on…
So I have seen a lot of bad reviews on Max Estrada with enailcouture, and I just placed an order on 2/8/23. I have been talking to my daughter Tiffany Richardson and she said" that his products are very good, and worth it, and I should order to see how good they really are. So I said" ok and decided to order from enail couture. I just order last night so we shall see how long it takes, because most items that are ordered usually take anywhere from 2 to 3 weeks normally, with any company, before you get them. I've ordered from all over even with Temu, which takes forever because they are in China. L'ange hair products have no idea, where. However, I get them within a week to two weeks. Most companies always send packages out within a normal 2 to 4 weeks. Sometimes soon, However, since the pandemic happened. You can't blame the companies for their shipping process due to USPS, FedEx, or UPS DHL happens to be the worst, I have to say" about that shipping company because of the shipping and the way they throw the packages around. He cannot be blamed for that or lost items due to the address you put on the package. I can't wait to receive my package.....I will come back with a new review when I get my package. P.S. The reason why I am giving four stars is that I haven't received the product yet. Hoping I receive it within the normal time.
Thank you, Catherine
I love ENC products
I love ENC products! He's starting his business from the ground up and people wanting free products because USPS damaged the package isn't fair to Max and the people should put complaints in with USPS. Max shouldn’t be responsible for that. So take it up with crappy mail carriers. I love his products and they are made in USA, It's clear to see on packaging. Certain laws say you can't falsely package products. ENC is also reasonably priced and they work very well. Maybe to well😆 So get off his back 🤨
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Ordered "magic opal pigment" from his company enailcouture after seeing his use on nailcareereducation you tube. Product is NOT the same. I ordered hoping the bad reviews were just related to impatient customers during the covid delays, but I was wrong and should have listened to my gut. Working on refund via paypal, but the hazzle is for real. You are better off ordering from Amazon where you don't have all this trouble!!
I have wore acrylic
I have wore acrylic, gel, powder, etc nails most of my adult life. During the whole Covid joke, I ordered this to do my own & OMG! Apparently I am allergic to everything he sells! My fingers were swollen for a month, my cuticle and all the skin under my nails peeled more than once. The itching was almost unbearable. Even now, 2 years+ later & I am still not able to get my nails done!
Scam company, low quality, defective products
He claims that his products are made in the USA when his products CLEARLY say made in China. Fraud company, overpriced and sells you low quality products with no refund.
BEWARE OF ENAIL COUTURE
As a first time customer, this company did me really wrong. This company is only good for taking your money. Exactly why they have a no refund/exchange/and no cancellation policy. If you don’t want to have shipping protection and courage to take care of your customers when something goes wrong, there is no point in investing into your company. He purchases all of his products from China and lies about them being made in the USA, there is now way!! Customer Service is no better and you’re not able to talk to a live person, only via email. Waste of your time and money. Go ahead and waste your money if you want. As a first time buyer like myself, purchasing a used mini toy nail drill that cost $299.98 looked used, screen was scratched and didn’t work at all. They had the nerve to blame shipping. Everything was perfectly packaged, no way in hell it was shippings fault. The only good thing they know how to do is SCAM people out of their money so beware of purchasing any items from them.
YouTube: Enail Couture’s BAD reviews | GIVEAWAY!!!
Channel- Simply Crystal
join in on the lawsuit, because two heads is better than one
Don't spend your money here!
This company and their customer service is garbage in my opinion. They don't put any insurance on any packages they ship so when it goes missing you're SOL because you won't be able to file a claim with the carrier. Nor will they offer any assistance even if the carrier provides a letter of missing package. This company doesn't give a crap about you as a consumer once they have your money. I suggest spending your money elsewhere like Kiarasky where they offer you the option to buy insurance to protect your purchases.
High quality products with adorable…
High quality products with adorable packaging. I love the Happy Gel the most because I get the strength of acrylic with control of a poly gel. The best part is you can use slip solution or any monomer you like. I use the cotton candy monomer as well with all of my acrylic systems. Their products are very affordable. Gel polishes are around $10 which is very reasonable. The majority of their products are made in the USA which is awesome! I live on the west coast and my orders take 3 -4 days to get to me. The packaging is always so cute and pink. I love this brand and use it on all of my clients as well as myself.
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