Emo Tours Egypt Anmeldelser 

216
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Wycieczka była wspaniała. Pełen relaksu dzien nad morzem. Do dyspozycji przestronnie mieszkanie, napoje, taras, obiad, prywatna plaża i duże baseny. Kierowca był bardzo cierpliwy, dobrze i beziecznie... Vis mer

Vurdert til 5 av 5 stjerner

Can’t say enough Mona was wonderful. Knowledge on all the mosques, churches , temples and actually payed attention which normally hard for me to do. And took me a hidden place to shop from the bazar m... Vis mer

Vurdert til 5 av 5 stjerner

Passant Ashraf was an excellent guide. She was very personable, articulate and speaks excellent English. Passant also had a very good knowledge of the pyramids and related structures. Her higher educ... Vis mer

Vurdert til 5 av 5 stjerner

We had such an amazing time on our ATV ride in Egypt! Our two guides were absolutely wonderful — friendly, attentive, professional, and made sure we felt safe and comfortable throughout the entire exp... Vis mer

Informasjon om virksomheten

  1. Turoperatør

Skrevet av virksomheten

Emo Tours Egypt is a premier travel company dedicated to providing exceptional and unforgettable experiences in Egypt. With a strong commitment to customer satisfaction and a passion for showcasing the rich history, culture, and beauty of Egypt, Emo Tours stands out as a trusted and reliable travel provider in the region.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

216 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(216)

148 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Beware of this company

He also booked another tour to the Egyptian Museum and the Citadel. When we arrived at the Egyptian Museum, we discovered that the tour guide was unlicensed and had only a limited command of the English language.
Beware, incoming customers

11. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Emo Tours Egypt

Svar fra Emo Tours Egypt

Dear Valued Customers,

We would like to address a recent fake negative review that has been posted on our platform.

This review was posted by a former employee named

1-Ali Ramadan Mahmoud Khodair holds National ID No. 28503102101232

2- Hossam Ramadan Mahmoud Mohamed holds National ID No. 29108102101612

Both was terminated due to misconduct. Unfortunately, this individual resorted to unethical behavior by stealing our company license and manipulating details to falsely verify themselves as a company supplier with our business partners. We take the privacy and security of our customers' information very seriously. Upon discovering this fraudulent activity, we took immediate action by contacting our partners, including Viator and GetYourGuide, to explain the situation. Our partners have since deactivated and removed the fraudulent business account associated with the former employee. It has come to our attention that the former employee is now seeking revenge by posting fake negative reviews using stolen customer details. Police could realized that the reviews was posted from IP in Saudi Arabia by their brother who lives there named Mohamed Ramadan Mahmoud Khodair .now we are in touch with Saudi consulate to get order to catch him there We are actively working with Trustpilot to address these fake reviews and ensure that the necessary steps are taken to protect our customers' information. We sincerely apologize for any inconvenience or confusion caused by these fake reviews. Rest assured that we are committed to upholding the highest standards of integrity and transparency in our business practices. If you have any concerns or questions, please do not hesitate to contact us directly. Thank you for your continued support and understanding.

Sincerely

Vurdert til 5 av 5 stjerner

BOOK NOW!

Mohamed and Bacar were wonderful tour guides to my friend and I. Transportation in a car with A/C and waters was provided. I booked the Giza pyramids and spinx tour and it exceeded my expectations by far! My friend and I are solo female travelers and we felt completely safe with Mohamed and Bacar. While heading to the pyramids Mohamed educated us on Egyptian history, culture, and people. He also took the most wonderful photos of us and made to keep us safe at all times. Mohamed and Bacar have very big personalities and are kindhearted people. I recommend booking any tour with these guys!!
Rating 10/10

9. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Watch out for shopping

Do not go to papyrus, perfume, carpet, gold and silver shops
They take 70% commission
I wrote a review on Trip Advisor and it was deleted and I don't know why
He sent me an email sending a bribe, and I have a screenshot of that

19. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Emo Tours Egypt

Svar fra Emo Tours Egypt

Dear Valued Customers,

We would like to address a recent fake negative review that has been posted on our platform. This review was posted by a former employee named

1-Ali Ramadan Mahmoud Khodair holds National ID No. 28503102101232

2- Hossam Ramadan Mahmoud Mohamed holds National ID No. 29108102101612

Both was terminated due to misconduct. Unfortunately, this individual resorted to unethical behavior by stealing our company license and manipulating details to falsely verify themselves as a company supplier with our business partners.

We take the privacy and security of our customers' information very seriously. Upon discovering this fraudulent activity, we took immediate action by contacting our partners, including Viator and GetYourGuide, to explain the situation. Our partners have since deactivated and removed the fraudulent business account associated with the former employee.

It has come to our attention that the former employee is now seeking revenge by posting fake negative reviews using stolen customer details.

Police could realized that the reviews was posted from IP in Saudi Arabia by their brother who lives there named Mohamed Ramadan Mahmoud Khodair .now we are in touch with Saudi consulate to get order to catch him there

We are actively working with Trustpilot to address these fake reviews and ensure that the necessary steps are taken to protect our customers' information.

We sincerely apologize for any inconvenience or confusion caused by these fake reviews. Rest assured that we are committed to upholding the highest standards of integrity and transparency in our business practices. If you have any concerns or questions, please do not hesitate to contact us directly.

Thank you for your continued support and understanding.

Sincerely

Vurdert til 5 av 5 stjerner

Unforgettable Adventure

Mohamed is a great guide and I love his company! My experience was so memorable, I felt he really catered to me and made sure I had an unforgettable time. If you're in town, I would most definitely recommend using his service!

1. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A must for first timers in Egypt

It was our first time in Egypt and this was a great way to start our trip. The hospitality of our driver, Gandi, and guide, Mohamed Hamed, was wonderful. They were both fun and made sure we were comfortable and having a great time. Mohamed is very knowledgeable in Egyptian history and gave us a description of the history behind each site and answered all of our questions. As soon as we told them we enjoy Arabic music, our drives to and from all the sites became a mini party when we weren’t being educated on our next site. This is an all around must and if you’re fortunate to have Mohamed and Gandi as your guide and driver, you’ll have an experience of a lifetime.

4. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have gone to Egypt 3 times, EMO has been great!

We have gone to Egypt 3 times. Each time we booked a few tours through EMO. Wha a difference, it makes it such a stress free and enjoyable time. They are professional, smart, attentive that you are having a wonderful experience. Mohammed Hamed and a few other of the men and women who we had on various tours were all fantastic. So as we plan out 4th trip soon, guess who we will turn to for their expertise and guidance?

11. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mohammed Hamed best guide!

Our trip to Egypt was the best because of Mohamed Hamed. He made us feel safe and went above and beyond. 10000/10 recommend!

2. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mohamed Hamed was our tour guide when my friend and myself visited Egypt

Mohamed Hamed was our tour guide when my friend and myself visited Egypt. He was awesome! He was very knowledgeable in Egyptian history. He waited patiently on us from our delayed flight for 2 hours. He was so sweet and kind. He took us to get our daily coffees (delicious). He made sure we made it to all of excursions and made helpful suggestions about them also. If you ever book a trip to Egypt, please seek out the services of Mohamed Hamed at EMO tours. You will thank me later.

29. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Experience

I had a great experience! Mohamed Hamed is the best tour guide. My tour was in 2022 and we are still friends because he is such a cool guy! I saw everything I wanted to and then some. It is a cherished memory. I think these negative reviews may be false, from a competitor.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Giza experience!

Mohammed Hamed is the best tour guide ever! He's tour was well priced, very organised and tons of fun for the whole group. He makes the day a great event with lots to do and many photo ops. Highly recommended!

3. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No to shopping, do not go to papyrus, perfume, carpet and cotton shops

They take a 70% commission when you buy from shopping. Do not go to the papyrus store or the perfume store.
I wrote this review on the Trip Advisor platform and it was deleted. I don't know why
The owner of the company sent me a bribe to remove the review from the TripAdvisor platform, but I never did that.
I have a screenshot

I wrote to TripAdvisor and sent them a screenshot with bribery
I also inquired why the review was deleted
Did he pay a bribe to Trip Advisor employees?
Really I don't know

10. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Emo Tours Egypt

Svar fra Emo Tours Egypt

Once upon a time, in the bustling city of Cairo, there were two brothers named Ali and Ahmed Ramadan. They had been struggling to find employment for many years, facing the harsh reality of joblessness. Filled with hope and determination, they decided to approach the owner of a renowned company called Emo Tours, in search of a job.

The owner of Emo Tours, Mr. Ayman, was known for his kind heart and his belief in helping those in need. He saw the potential in Ali and Ahmed and decided to give them a chance. He took them under his wing and provided them with thorough training, despite the fact that they had no prior experience or even a fraction of the required skills for the job.

As the days turned into months and the months into years, Ali and Ahmed worked diligently at Emo Tours. Mr. Ayman shared his knowledge and expertise, guiding them every step of the way. He believed that skills could be acquired, but commitment and dedication were invaluable traits.

However, tragedy struck when Mr. Ayman discovered that Ali and Ahmed had stolen important company documents. Feeling betrayed, he confronted them, but instead of admitting their mistake, they went behind his back and approached Emo Tours' business partners, offering to work with them directly.

Unbeknownst to Ali and Ahmed, Mr. Ayman had already informed his partners about their deceitful actions. The partners, valuing honesty and justice, stood by Mr. Ayman's side. They swiftly removed Ali and Ahmed from any involvement with the company, canceling all their work.

Filled with anger and resentment, Ali and Ahmed sought revenge. They still possessed a copy of the old customer email database and decided to use it to tarnish Emo Tours' reputation. They created a fraudulent Gmail account, pretending to be the company, and started sending misleading emails to unsuspecting customers. The emails requested money to be sent to the owner's name, with the intention of destroying the company's hard-earned reputation.

Little did Ali and Ahmed know that their actions would not go unnoticed. Mr. Ayman, determined to protect his company and the trust of his valued customers, discovered their scheme. He promptly reported the incident to the authorities and provided all the evidence needed to bring Ali and Ahmed to justice.

In the end, truth prevailed, and justice was served. Ali and Ahmed faced the consequences of their deceitful actions, while Emo Tours emerged stronger than ever, thanks to the support of its loyal partners and customers.

This story serves as a reminder that honesty, commitment, and integrity are the pillars of success. It teaches us that no matter how challenging life may be, taking shortcuts and resorting to dishonesty will only lead to self-destruction. Emo Tours continued to thrive, guided by the principles of trust, quality service, and a genuine passion for sharing the wonders of Egypt with the world

Regards

Vurdert til 3 av 5 stjerner

Mixed Egypt Experience: Pyramids & Desert Discovery

My Egypt experience was largely positive. Staff, especially Abdrahman Elshaer, were friendly and helpful, with excellent English. However, upon arrival, another staff member, Nazer, with poor English skills, seemed solely interested in selling rather than providing insightful guidance about the pyramids. None of the accompanying individuals acted as official guides, impacting the authenticity of the experience. While the desert excursion was enjoyable, the lack of proper guidance at the pyramids and the commercial focus of some staff members detracted from the overall experience.

Furthermore, the pseudo-guide on the first day, despite us having paid to see the Sphinx, failed to show it to us, only allowing us a hurried two-minute glimpse from outside before rushing us to a perfume shop, which I strongly advise against.

29. mars 2024
Anmeldelse skrevet uten oppfordring

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