Emojo Electric Bike Anmeldelser 

Got the bikes fast. that was great.

No instructions on how to put the bike together, not so good.

Not getting a reply when I emailed for printable instructions, really not good.

It is a good thing my son is a mechanic and has his own tools as the tool kit that is part of the kit is not appropriate or useful.

Please keep in mind that not everyone has a "smart" phone and are unable to "scan" the QR code for the instructions.

Please make a copy available on your site in PDF or other printable format.

Pro Tip: for those that are DIY, you will need a metric wrench set (8-17mm), metric hex key(Allen wrench) set,box cutter/knife, side cutters, vise grips/pliers, small Phillips (P1) screwdriver and a 3/8 blade flat tip screwdriver.

Really enjoyed the customer service I received here!

Quick, easy delivery.

Got my shipment quickly and I am a happy camper. Thanks

I will let you know more once I put it together

The rear rack for our wildcat bikes were easy to install and of very high quality.

Product ( metal basket) is a 5 star but gave you a four star for some assembly parts were missing (washers/bolt/nut) and still(1week) have not heard back on my request to send replacement parts.

Ordered metal fenders for 26x4 wheel. Shipping was fast, packing was Excellent! Fenders are better than the ones I’m replacing. Nice rolled edges all around and little flare at the end. Very happy with my purchase!

They have treated me very well with either customer service or with my purchases.

Purchased a electric bike from an authorized dealer, but wanted to ad something new and unique. I gave them a call and went to their OC distribution center and they made it so easy in helping me upgrade to my requests . No hassle easy going company.

I purchased my e bike from this company and about a year later I had a problem with the battery so I called them up and the sent me a new battery fast and at no charge. A couple of years later I bought some accessories from thier website and had a question about one of the items so I called the company again. The nice lady said she would check with tech support and call me back. Within an hour she called me back with an answer to my question. I'm in New York, they're in California and I really feel they stand behind what they sell..

It would have been nice to have written instructions to put the trike together. the written word and the youtube together would have been perfect for us 'older' ones who have never put any bike together before.

Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was left out. (It is unlikely that I could have done the assembly without the video.) Good thing I had my own hex wrenches & socket wrenches. The tools provided did not cover all the tool needs. The etrike works great.

Your the best! Thanks for asking

Great. Great company. This my 3rd emoji Wild cat bike and love the great customer service they provide

I love this 3 wheel bike. Our grandkids crashed and broke the front fork. I ordered it and now it is on the way after 2 days! I like their quick response.

They still haven't answered after 4 replies asking about tabs

I bought an Emojo electric bike several years ago, on line. Then let it set for over a year and the battery died. After lots of searching and e-mails, I found this outlet in CA that was kind enough to walk me through identifying the battery type I needed and of course helping me repace the dead one. Nice quick responses and easy instructions.

Sabrina has been a pleasure to work with.