Working with the Irvine, CA office via phone is how we bought our Bison Pro and Caddy Pro. We test drove them in Panama City first. Fully assembled delivery from central Florida to Tallahassee. Owned... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I couldn’t be happier with both the bike and the customer service. After discovering that a screw had gone missing on my electric bike, I contacted the company for help. They were incredibly easy to... Vis mer
Selskapet har svart
Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was le... Vis mer
Our satisfaction with our TWO EMOJO BIKES goes way beyond a solid “10”. We could not be happier. My husband rides the big Panther and me a 20” CrossTown. We Love ‘Em! Making our experience even better... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2013 in Irvine, California, EMOJO was built on a simple mission: helping people enjoy a greener, safer, and more independent way to travel. Our journey took a meaningful turn when a senior customer shared that knee problems had forced him to give up cycling. Inspired by his story, we focused on developing electric trikes that provide stability, comfort, and freedom for seniors and riders with mobility challenges. Today, EMOJO offers a range of electric bikes and trikes designed for commuting, recreation, and everyday adventures. Driven by innovation, we continuously improve battery life, performance, safety, and rider comfort. Our goal is simple: to help more people stay active, independent, and connected to the world around them. Ride with confidence. Ride with EMOJO. 🚴⚡
Kontaktopplysninger
13845 Alton Parkway Ste B , 92618, Irvine, USA
- 888 968 3666
- cs@emojobike.com
- emojobike.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
For parts that they sell they have no…
For parts that they sell they have no instructions or torque specs for and they also forgot to send hardware for a purchased part
Fast shipping
Fast shipping. Ordered battery to have when needed. Haven't taken it out of box or charged yet
Great communications and fast shipping!
Excellent service and quick delivery
Excellent service and quick delivery. Customer service responded to my inquiry quickly and facilitated the order well.
Thank you for the easy exchange…
Thank you for the easy exchange experience, I’m happy with the product as well.
Missing screws and instructions
The ordering process was quick and easy. The box was shipped quickly and well packaged. Only gave 3 stars because there were no installation instructions and there were two screws missing.
I was told the order shipped a week…
I was told the order shipped a week ago, and would be arriving on Friday, Dec. 4. As of today, Wednesday Dec. 9, Fed Ex hasn't even picked up the package for shipment. I am NOT happy.
not professional at all to honestly say…
not professional at all to honestly say !
Sabrina was great, but the tech didn't do a nice job !
Any bike shop would have done a clean bike & well adjusted
something you will have to fix
1- rear derailleur was unable to shift on the easy gear, skipping & skipping
2- the 2 wheel was covered with red grease
spent over an hour to clean that grease & adjust the derailleur
After over 4 months of waiting my bike…
After over 4 months of waiting my bike arrived to the wrong address.
FedEx has been waiting for over a week…
FedEx has been waiting for over a week for a package Emojo said has been shipped. Zero replies from my emails to support days ago. HORRIBLE non-existent customer support. Answer your damn emails!
Very good company trustworthy and…
Very good company trustworthy and professional
SLOW SHIPPING
SLOW SHIPPING - Ordered a product on 9/1 and it showed 2-3 business days for shipping (free shipping). It's 9/9 and the tracking has barely been generated.
Two problems
Two problems.
1. The screws that hold the kick stand on were pretty loose and one fell off and Is gone. The other one did not screw in tightly so I ended up using some old screws I had to hold it on more securely.
2. The front disk brake makes a loud squeaking noise. This was not adjusted properly. I should be able to adjust this so it works OK. Hit and miss until it works OK.
None of this is a show stopper but it's a bit irritating for a brand new bike to have these problems. I suspect part of the problem is how things are operating during the pandemic. Not enough time to test it out and have things adjusted properly at the shop. Other than that it works as advertised. Should be fine for short commute to work.
Awesome bike
Awesome bike. Well put together, nice and sturdy. Delivery went smoothly. Highly recommended!
Well I order and got charge for Two…
Well I order and got charge for Two chargers and two head lights I open my package and only got one deliver
Love them
Love them. Can't believe how fast they are! We have the 750s. 2.
Item has a tracking number
Item has a tracking number, but hasn't shipped for over a week. No communication. Very disappointed.
Great customer service
Great customer service. Built my bike really nice and explained all the features. Thanks so much!
Never got my order because you didnt…
Never got my order because you didnt ship it and when I called she said she would cancel and refund my card which never happened. I have called several times and no one picks up. Order 1374
305 849 4323
Andy
Dette er Trustpilot
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