Excellent customer service, quick replies to every question I sent over email. Never waited more than a business day for a real human reply. Refreshing in 2026.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Only been my first week and 5lb off!! Fantastic to finally see with some hard work and injections the scales are finally moving. Customer service is outstanding, answered my queries at the beginning a... Vis mer
Selskapet har svart
Awaiting a refund for over a week and then keep getting emails saying my order is in a queue to be confirmed despite requesting a cancellation and then confirming the cancellation. Then told 3-5 days... Vis mer
Selskapet har svart
Straightforward, professional, and effective. Three words I never thought I'd use about a weight-loss service. 24 lbs off in 3 months and the support has been steady the whole way.
Informasjon om virksomheten
Skrevet av virksomheten
At Elva, we believe everyone deserves access to effective, affordable health solutions without the markup that comes with big-brand pricing. We're a Lab, Research and health company built on a simple idea: that quality healthcare shouldn't come with a premium price tag. Our team works directly with licensed compounding pharmacies across the UK, US, and EU as well as many other Lab and Health partners to bring clinically backed treatments to your door. Every product we offer goes through rigorous quality checks, batch testing, and proper cold-chain shipping to make sure what arrives is exactly what you ordered - safe, effective, and ready to use. But we're more than just a that. From the moment you Purchase to the day your order arrives, our team is here to support you. Whether you need help understanding your treatment, guidance on how to get started, or just someone to answer a quick question, we're only an email away. We know that starting a new health journey can feel overwhelming. That's why we've built our process to be as straightforward and supportive as possible. No jargon, no confusion, just clear information and real people who genuinely care about your progress. Your health matters to us - not as a transaction, but as a responsibility. We're proud to be part of your journey, and we'll keep working every day to earn your trust.
Kontaktopplysninger
Storbritannia
- help@elvalabs.co
- elvalabs.co
4,3
Enestående
46 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I forget to eat lunch now
Snacking has been a problem of mine for two decades. Two weeks on tirzepatide and I'm actually forgetting to eat lunch. Down 6kgs and food isn't constantly on my mind anymore.
30. april 2026
Anmeldelse skrevet uten oppfordring
Proactive on shipping issues
Royal Mail lost my shipment and the Elva team got in touch first to apologise and pushed through a full refund right away. I didn't even have to chase it. Been with them a while now.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Delivered exactly what they promised
Honestly five stars. They did exactly what they promised, on time, every single time. No drama, no weird surprises, just the results I was hoping for.
25. april 2026
Anmeldelse skrevet uten oppfordring
price was a bonus
The maths just worked out better for me compared to the other options out there.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Returning customer
I have been ordering from Elva for 2 months now and purchased several peptides (Reta, Tesa, NAD+ , Semax, Selank - plan to add some others to my regimen soon!) with great results noticed almost immediately. 9 kg and counting lost on Reta in 7 weeks! Personalised support and constant guidance from the team tailored for my needs and journey. Highly recommend!
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Elva
Thank you so much for the lovely review, Veronica. It really means a lot to hear you've felt supported over these past couple of months. Looking after people properly is the part we care about most, so knowing the guidance has helped you is wonderful to hear. We're glad to have you with us and excited to keep supporting you. Thank you for being part of the Elva community.
The Elva Team
Dette er Trustpilot
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