Ellenvale Interiors Anmeldelser 

511
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service and exceptional quality. Lovely my new olive mix cushions, they make my bland sofa look and feel so much more luxurious.

Vurdert til 2 av 5 stjerner

Cushion covers are very pretty, but the inserts have an extremely strong animal smell that does not go away. Not what you expect when you spend ~300£ at all, very disappointing

Vurdert til 5 av 5 stjerner

Over the moon with my Olive and Blush collection linen feather filled cushions - perfect for my newly decorated bedroom in shades of mauve and plum with oak furniture and a deep rose blush velvet head... Vis mer

Vurdert til 5 av 5 stjerner

Made 2 orders in 2 weeks I love them that much! Love the inspiration on their website. Makes life so much easier seeing the cushions in combinations. I ordered the covers both times and got inserts my... Vis mer

Informasjon om virksomheten

  1. Interiørbutikk
  2. også i
  3. Butikk med stuemøbler
  4. Husholdningsbutikk
  5. Møbelbutikk
  6. Sengetøysbutikk
  7. Soveromsmøbler

Skrevet av virksomheten

Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.


Kontaktopplysninger

Soft furnishings for all homes...

Shop our wide range of modern country soft furnishings

4,6

Enestående

TrustScore 4.5 av 5

511 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 61 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(511)

183 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Gorgeous cushions

Gorgeous cushions! I also like how i was stuck between choosing and they help with deciding the best match for you. Will be coming back in the future

31. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for the review Jo. We are glad to hear that you love your cushions, and that you were happy with the styling service that you received. We can't wait to see what else you order.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Excellent service and quality!

Excellent service and quality!

30. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for your lovely review Emily. We are so glad to hear you were happy with the service and quality of products.

Team Ellenvale xx

Vurdert til 3 av 5 stjerner

Very hard to contact to cancel an order…

Very hard to contact to cancel an order quickly

27. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ellenvale Interiors

Hi Donna,

Thank you for reaching out. We can see that your email was sent on Saturday morning. Please note that our customer service team operates Monday to Friday and will always aim to respond within 24 hours during those business days.

As orders are processed immediately through our warehouse team, we’re unfortunately unable to accept cancellations once an order has been placed.

We appreciate your understanding.

Many thanks.

Vurdert til 1 av 5 stjerner

LIE TO CUSTOMERS - POLYESTER CHEAP COVERS

The quality is really cheap, and they lie in their descriptions. None of the materials are actually 100% cotton, I took them to an actual accredited store who could check the fabric and confirmed it was polyester. STOP lying to your customers and get trained in customer services pls

13. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ellenvale Interiors

Hi Ivy I.

We take all feedback seriously, though we are concerned to read your comments, after checking our records, we have no order or correspondence under your name. We would therefore urge you to contact us directly at customerservice@ellenvaleinteriors.com so we can investigate this matter fully.

Ellenvale Interiors is an accredited business with many years of experience and product knowledge in the home interiors industry. All of our items undergo extensive quality and material testing, ensuring they meet the high standards our customers expect, a process that many others in the industry unfortunately do not follow.

We stand by the accuracy of our product descriptions and the quality of our fabrics. If you do have genuine concerns or evidence relating to a specific order, please reach out so we can review it properly.

Kind regards,
The Ellenvale Interiors Team

Vurdert til 5 av 5 stjerner

Such good quality cushion covers and…

Such good quality cushion covers and inserts, the cushions are so soft they feel like a cloud I couldn’t recommend more! The patterns are so cute and no pilling issues on the cushion covers either very happy with my purchase 😊

9. oktober 2025
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Svar fra Ellenvale Interiors

Thanks for your lovely review Tegan. We are thrilled to hear that you're happy with the quality of your cushions.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Happy customer!

The choice of products is what first attracted me to this brand. There’s nothing like them on the high street or you need to pay an absolute fortune from Etsy. The three different styles of cushion covers Ive chose fit elegantly into my bedroom and when the products arrived the quality was far better than I expected. The sizes are accurate and fitted my 6 cushions perfectly. Will definitely buy from you again as they are great value for money considering they were exactly what I was looking for at an affordable price. Arrived promptly and packaged well. Very happy customer.

6. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for such a great review Rebecca.
I am thrilled to hear that you loved our wide selection of cushions, as well as the quality and speedy delivery. We can't wait to see what else you order.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Excellent quality fantastic prices

Excellent quality fantastic prices. A beautiful bedspread that's looks triple the price. Thank you Ellenvale. 😊

6. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for the fabulous review Heather.
We really appreciate your feedback and are glad to hear that you loved the quality of the products.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Love love love!

LOVE my cushions from Ellenvale. I have five now - three cover-only and two with a cushion pad - and the quality is excellent. Love that you can easily just buy a cover so the cushion pads I already have can be reused. I love the designs and I especially love the suggested pairings on the site. My sofa looks so sofisticated now! 😁 Also dispatch and delivery were super quick!

9. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for the fab review Eleanor.
We are thrilled to hear that you love the quality of the items and find the site easy to shop on. Thank you for your ongoing custom.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Gorgeous cushions

Gorgeous cushions - so happy with them

9. oktober 2025
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Svar fra Ellenvale Interiors

We are thrilled to hear that you love your cushions! Thank you for taking the time to leave a review.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

A lovely business

A wonderful company, super high quality and quick delivery!

2. oktober 2025
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Svar fra Ellenvale Interiors

Thanks for the fab review Nicole.
We are glad you liked the quality of the products and fast delivery xx

Vurdert til 5 av 5 stjerner

Great customer service- friendly

Great customer service- friendly, professional and quick! Loved the experience and items I purchased are great quality.

6. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for the lovely review Karolina. We are happy to hear that you were happy with the customer service received & the quality of the items.

Team Ellenvale xx

Vurdert til 2 av 5 stjerner

Expensive returns delivery (you pay…

Expensive returns delivery (you pay both ways which is a bit of a shame). Can’t return sale items, also a bit of a shame as it’s not easy to tell online if you’ll like something so I’m about £30 down in non return items. I knew I couldn’t return beforehand and risked it - shouldn’t have. Linen covers don’t have zips which I wasn’t aware of and am not a fan of (customer services did explain once I raised it but would be good for it to be explained on listing. Not yet received refund but returned on Saturday so a bit slow on that front too. Bit disappointed all round - found that all items looked better online than in real life. Quick delivery though and good communication as positives.

1. oktober 2025
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Svar fra Ellenvale Interiors

Hi Emily.

Thank you for taking the time to leave your feedback, we really appreciate you sharing your experience.

As a small business, we do our best to keep our prices competitive while maintaining the quality and service our customers expect. Unfortunately, we aren’t able to cover return postage costs, especially for larger parcels, as this would significantly impact our ability to offer fair pricing across our range. However, we do provide a dedicated returns portal to help simplify the process and absorb part of the cost on behalf of our customers.

Refunds are processed promptly once items reach our warehouse, but there can sometimes be a short delay depending on courier delivery times. Please rest assured this is being handled as quickly as possible and always within 48 hours of landing in our warehouse.

We’re pleased to hear you were happy with the delivery speed and communication, and we truly appreciate your support of our small business.

Vurdert til 5 av 5 stjerner

Excellemt customer service

Excellemt customer service. Prompt delivrty.

3. oktober 2025
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Svar fra Ellenvale Interiors

Thank you for the lovely review Janice. We are happy to hear that you were happy with the customer service & quick delivery.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

The perfect final touch

Gorgeous well made cushions that are the perfect finishing touch to my bedroom. Delivery was quick and easy, no complaints

30. september 2025
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Svar fra Ellenvale Interiors

Thank you for the review! We are glad to hear that you're happy with the quality of the cushions & fast delivery.

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

I am in love with my throw

I am in love with my throw, it’s my new TikTok show and tell background 🤭
I just wished it came with matching pillow cases

30. september 2025
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Svar fra Ellenvale Interiors

Thanks for the lovely feedback Roslyne. Which throw was it? We may be able to develop matching pillows !!

Team Ellenvale xx

Vurdert til 5 av 5 stjerner

Beautiful cushions with exceptional…

Beautiful cushions with exceptional customer service and quick delivery

1. oktober 2025
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Svar fra Ellenvale Interiors

Thanks for the lovely review Elaine. We are thrilled to hear that you love your cushions and were happy with the customer service and fast delivery.

Team Ellenvale xx

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