Efficient Home EnergyAnmeldelser 

2 098
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I found my experience with Efficient Home Energy very smooth. Booked a gas and electric check for the next day, staff on the phone were extremely friendly and helpful and upon being visited the techni... Vis mer

Vurdert til 5 av 5 stjerner

Life is busy so when it comes to renewing documents to continue a rental property you want to deal with matters quickly. I was therefore delighted to recently return to Efficient Home Energy Ltd to co... Vis mer

Vurdert til 5 av 5 stjerner

Great company, used them many times for rentals I have. Great getting a reminder re GSC etc. Also turn up on time and can usually do appointments within a day or so. Definitely recommend!

Vurdert til 4 av 5 stjerner

Great engineer availability - within a couple of days. Very prompt responses, good communication throughout. Very nice engineer. Worked quickly and well. One fault: they quoted on some separate follow... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektriker
  2. Klimaanleggtjenester
  3. Elektrisk installasjon
  4. Gassingeniør
  5. Solenergileverandør
  6. Leverandør av solenergiutstyr

Skrevet av virksomheten

Welcome to EFFICIENT HOME ENERGY – your dedicated partner for comprehensive Landlord Certificates. With a distinct focus on the certification and meticulous upkeep of both Gas and Electrical installations, we take pride in ensuring the safety, compliance, and efficiency of your property investments. Our commitment to excellence, combined with a team of specialised experts, makes us your trusted choice for all your certification needs. Step into a world of worry free property management with EFFICIENT HOME ENERGY. Your safety, our priority. Our comprehensive range of services includes: ------------------------------------ - Electrical Certificates - Complete Electrical Repairs - Troubleshooting and Remedial Electrical Work - New Electrical Installations - Fuse Box Upgrades - Portable Appliance Testing (PAT) - Fire Alarm Installations - Solar Panel Installations - Air Conditioning Servicing - Air Conditioning Installation - Fire Alarm Certificates - Energy Performance Certificates - Emergency Lighting Certificates - Fire Risk Assessments - Gas Safety Certifications


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 56 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(2 098)

208 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We used this company last week

We used this company last week. We need urgent EPC and electricitycertificate. Great qoute and very good service. We also received the certificates in 24 hours. Very pleased with the service.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Efficient Home Energy

Thank you Amir, we appreciate it.

Vurdert til 5 av 5 stjerner

What a service

What a service, on time no hidden cost and we received our certificates in one day. Thank you.

27. september 2025
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Svar fra Efficient Home Energy

Thank you for your review David

Vurdert til 1 av 5 stjerner

Disappointing

I have used this company for several years but they have really let me down this time. I got my annual gas safety and boiler check done and when the certificate was sent through there was a mistake on the date for the next inspection. I have emailed 3 times and spoken to someone to get it rectified and it still hasn’t been done nearly a month later. Very disappointed and won’t be using them again.

16. oktober 2025
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Svar fra Efficient Home Energy

Hi Anneka,

Thank you for your feedback and for being a loyal customer over the years. We are genuinely sorry for the frustration caused regarding the amendment to your gas certificate.

After reviewing the correspondence, we can see that your amendment request was acknowledged promptly, however there was an unacceptable delay in issuing the revised certificate back to you. We completely understand your frustration, especially as the document was needed urgently for your tenant and appreciate that you had to follow up.

While the original inspection and certification were completed successfully, we accept that the handling of the amendment fell below the standard of service we aim to provide. Since this experience, we have expanded to a full in house administration and documents team with improved internal processes in place specifically to ensure delays like this do not happen again and they haven’t since.

We truly value customers who continue to use our services year after year.

Kind regards,

Efficient Home Energy

Vurdert til 5 av 5 stjerner

I have a really good experience with…

I have a really good experience with them, it's been years they do my Landlord Certs and this year I was able to try their electrical services. I was really surprised with their professionalism and they were very helpful in quoting the job in advance. I had the chance of their great employee Elvis to come and sort my issue.

17. oktober 2025
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Svar fra Efficient Home Energy

Thank you for your review Giacomo

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Annual service of air con in garden room. Third year in a row using Efficient Home Energy Limited. Good value, reliable, pleased with work done. Highly recommended

30. september 2025
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Svar fra Efficient Home Energy

Much appreciated Mr and Mrs Gravesend!

Vurdert til 5 av 5 stjerner

Would highly recommend

Good communication, prompt response. Booked in advance, paid the invoice and the chap turned up when they said they would. Report sent promptly which is important when you have tenants moving in. Very impressed. Thank you. Christine

26. september 2025
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Svar fra Efficient Home Energy

Thank you for your kind review Mrs Taylor

Vurdert til 5 av 5 stjerner

Great service all round

Great service all round. My gas safety check was due and they wrote to me in advance and arranged an appointment that suitable for my tenant. Their communication throughout the experience have been excellent. I will definitely use them again in future

23. september 2025
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Svar fra Efficient Home Energy

Thank you Yvette

Vurdert til 5 av 5 stjerner

Great company to work with

Great company to work with, always helpful and certificates were sent the next day. Thank you guys.

25. september 2025
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Svar fra Efficient Home Energy

Thanks for your review Mo

Vurdert til 4 av 5 stjerner

I recently had a gas safety inspection…

I recently had a gas safety inspection carried out, and I’m very pleased with the service. The engineer was punctual, professional, and knowledgeable. They completed the check thoroughly and issued the gas certificate promptly. Highly recommended!

8. september 2025
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Svar fra Efficient Home Energy

Thank you so much for your kind words, we really appreciate it!

Vurdert til 4 av 5 stjerner

Profesional and quick service

I booked for the exact day that I needed my gas certificate. They came at the right time and also got in touch with my tenant the day before so that was very professional service. I also got my certificate within 2 days.

9. september 2025
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Svar fra Efficient Home Energy

We’re so glad you had a good experience with us , thanks for sharing Irene !

Vurdert til 2 av 5 stjerner

Not a great experience

Shocking service from this company. Needed an EICR and booked in for Friday morning. The day before the cancelled the booking and instead could only come in the afternoon. In the afternoon they failed the EICR for a blank being missing on the fuse box and flagged up a lot of other minor things and mentioned the whole fuse box would need replacing. I put a blank on myself which literally took me 2 minutes and got another company to complete an EICR and it passed the second time.

I was under time pressure, so needed this certificate and the EPC asap and I must have called them up close to 10 times on the phone chasing up both these certificates. They answered up until 3pm on Friday and after 3pm no one in their office bothered to answer the phone. I spoke to the engineer who was friendly and did answer his phone and he advised to call back on Saturday morning after 9am and no surprise again there was no answer after trying numerous times.

On Monday, again after calling numerous time I was promised the EPC certificate which still didn’t arrive. Every time I talked to someone in the office a someone kept telling me they would chase it up but from the time of voice, he didn’t sound too bothered in terms of the urgency of this.

Finally On Tuesday, after a couple more calls I managed to get the EPC certificate sent to my email. Should it really take this long for a simple certificate??
Anyway I received a quote for remediation work for the electrics in the property totalling up to £900. After a little while, I received another email mentioning the original price was incorrect and the new price was £1050.

I have to admit it has been a big headache and this company is not being run very well in my opinion. I have been using them previously for 2 years to do the gas safety certificate and never experienced these issues before so I’m not sure what has happened here.

A bit of advice, the staff who do the Admin need to be a bit more proactive and it shouldn’t take a customer calling up numerous times to make things happen.

Let’s just say I will not be using them again in the future.

12. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very friendly and professional…

Very friendly and professional electrician who can solve your problem in an efficient manner. The electrician also managed to give me a quote for a rewire job while he’s here. Plan to have them over again. Hope the same quality job can be delivered again. Thanks a lot.

9. september 2025
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Svar fra Efficient Home Energy

Your feedback means a lot, thank you for choosing us Zoe !

Vurdert til 5 av 5 stjerner

Good efficient service

Good efficient service, also good value. Have used them before and will use them again.

12. september 2025
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Svar fra Efficient Home Energy

Thanks for the lovely review ! We’re always happy to help Jagra !

Vurdert til 5 av 5 stjerner

Very professional and flexible

Very professional and flexible. Always reachable by phone and very reasonably and competitive pricing, if not better! Definitely recommend.

P.s purchased the below services:

- Gas safe cert
- Boiler service
- EICR

17. september 2025
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Svar fra Efficient Home Energy

We really appreciate your support and kind words Vijay, thank you!

Vurdert til 5 av 5 stjerner

Gas service

arrived on time. Service completed quickly and efficiently with negative issues clearly explained

12. september 2025
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Svar fra Efficient Home Energy

So pleased we could help Paul ! Thanks for taking the time to leave a review!

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