A.C. Wilgar Plumbing, Heating & Cooling Anmeldelser 4 584

I wanted to share my experience with A C Wilgar after recently working with them. From the very start, they impressed me by their professionalism when booking the appointment and notifying me of their expected arrival time the day before the appointment, which made it much easier to plan my day. When they arrived, I was immediately struck by their professionalism and skill. Throughout the job, they offered insightful advice that helped me understand the process and made me feel confident in their expertise. What really stood out was their ability to handle unexpected challenges as they came up, and they did so without any additional cost to me. At the end of the day, everything was left in perfect working order, and I felt reassured knowing the job had been completed to a high standard. I’m genuinely glad I chose A C Wilgar for the work, and I would definitely recommend them to anyone considering a future project.

Gary was very professional and thorough. Work area left clean and tidy.

Nice and early very courteous tidy and when finished rechecked everything

What might have been a difficult process was made very easy, and reassuring by this company. Firstly, Billy Wilgar attended to quote, and make suggestions as to which boiler etc. He was polite and efficient.
The quote came in more expensive than some, cheaper than others, however having spoken to others, it did seem to present value in terms of the boiler cover etc., and reputation of the company.
The company is rightly proud of its reputation and clearly prepared to go the extra mile to ensure that they retain it. During the installation by the excellent Connor, Wilgar once again turned up to check how things were going. Whilst I am sure this annoys the engineer on site (!) it is a commendable demonstration of the company's keenness to ensure that all is well.
They worked efficiently and cleanly; making sure that everything was cleaned up afterwards, and that changes to the flues etc were rendered in and tidy. Really good work.
A second visit was required to finish flushing the system and cleaning, and adding inhibitor etc. Charlie was great.
The politeness and consideration of the staff I came across was exemplary.
Finally, and perhaps boringly: the paperwork. Everything is done, communication continual and excellent. All certificates and guarantees provided via email for our records.
Yes, you might find a cheaper provider. I would happily recommend Wilgar on their level of service. I am very pleased with it all.

NB they do not use subcontractors, thus they can really keep control over their quality. This is, I think, vital. I certainly anticipate suing their services in teh future.

Thank you Wilgar booking team for fitting our service in so promptly and i appreciated the frequent texts.
Thank you also Jack for servicing our boiler with such good humour and professionalism. The colleague in training with you is going to fit in well with the Wilgar team as he also had an excellent manner.

Engineer arrived promptly carried out the work …..explained some of the testing, and just as importantly came with a trainee which was good too see these days.

Reliable, excellent service, Polite staff.
Been using this company for a few years and happy I have.

As usual, on time. Good job done by a very friendly plumber.
Regularly recommended this company to friends.

A massive thank you to Arron Guard for his services yesterday. He was personable, professional and knowledgable and kept me updated the whole time with what he was doing & answering any questions/concerns I had.

Also I want to thank both Eve Dowden and Kim Sheath who were extremely helpful and patient when I had to reschedule multiple times and for trying to accommodate my request for an early time slot.

A pleasant experience from start to finish, thank you!

A really thorough, helpful approach. Easily explained what the issues were and how to remediate. Friendly, polite and professional in all dealings with me (noting thank you to Stuart in particular). I would thoroughly recommend Wilgars.

Great staff, trustworthy and professional

Connor Selvage was Engineer to service our boiler. Conner arrived in good time and was very polite and explained what he was doing. Conner was very careful with where he kept his working tools and kept area tidy.

A real life saver
Came out that day to resolve a problem for my elderly Mum .All sorted with no fuss and gave me feedback on the problem and solution and no bill to pay
My Mum would not cope on her own without the back up of the professionals and their office team who are superb

Thanks to Paul for troubleshooting our weird and wonderful heating system and getting our radiator working again without draining down the whole system. Also sorted our solar connected immersion heater - a real bonus!

Gary was on time and a very nice guy to deal with, polite and professional. He answered my questions and asked before doing anything involving the surroundings to the boiler. You can’t knock the Wilgar!

Such great staff service and price, excellent work all done with no fuss , guy come around and set the hive also great, can’t fault them, we started with British Gas they were shocking , so glad we chose ACWilgar would highly recommend

Arron G was brilliant in fixing the boiler. He also needs another part, on order by the very capable office, and will come back in two days to fix. Stuart G kindly diagnosed problem.
Great Team at AC Wilgar very ably supported by Eve D and Sue and all in the office.

I suppose I just want these type of appointments to be very straightforward, on time, easily booked, good service by a friendly person and it was all of those things.

Prompt efficient and pleasant service. Thank you.

Prompt and polite and good advice given when questioned about elements of the system