Great experience - easy ordering (travelling from overseas). Organisation on the day by staff at the uni campus was very good - clearly very well practiced. The lovely staff member helped with pract... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Well organised and efficient process without too long a wait although the day was very busy with various ceremonies. For the price, I would have liked to retain the gown for longer than the morning. O... Vis mer
Selskapet har svart
Really happy with my graduation gown hire! The whole process was so easy and straightforward, and the gown was lovely. Great service from start to finish, which made everything stress-free on such a s... Vis mer
I am shocked that so many universities uses them as gown supplier. I have now tried multiple times to use their website to hire my gown and I’m getting errors and login issues. Awful service... Vis mer
Selskapet har svart
4,0
Bra
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I did not see any instruction where is…
I did not see any instruction where is the photography service. And I just bought a walking photo during the ceremony. Really regret on that! I filed from Asia to attend with my family.
And after the ceremony, the photo corner had ended.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Ryan,
We’re very sorry that our photography studio was not clearly signposted during your visit. We do have banners in place, as well as staff available to point guests in the right direction, but we appreciate that this may not have been clear enough on the day.
We also offer the opportunity to have photographs taken before the event, so we sincerely apologise that you were unable to have your photos taken. We understand how disappointing this can be and will be sure to pass your feedback on to the relevant team so we can look at ways to improve the experience and signage for our guests.
Kind regards,
Mia
Couldn't fault it
Friendly, helpful staff, well-managed queue so minimal waiting, considering the numbers. Gown, hood and cap all clean and in good condition.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Maria,
Thank you so much for your feedback. I’m glad to hear that you didn’t have to wait long and that our team were able to assist you. We really appreciate you taking the time to share your experience with us!
Kind regards,
Mia
Polite and attentive staff at the venue
Polite and attentive staff
Several reminders sent which helped to do things smoothly on the day
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Graduate,
Thank you so much for your feedback. I’m really glad to hear that your day went smoothly and that you had a positive experience. We truly appreciate you taking the time to share your feedback with us!
Kind regards,
Mia
Great service, but a bit pricey
The staff and organisation and equipment were fantastic and helped the day run smoothly. My only downside is that the gown hire is, in my opinion and many other students’ opinion, too costly. Considering all other costs associated with graduation day - hotels, travel, tickets etc - a decrease in price of gown hire would go a long way. Overall, very pleased.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear John,
Thank you very much for your kind feedback about our staff. We’re so pleased to hear that you had a positive experience and that our team made your visit enjoyable. Your lovely comments are greatly appreciated and mean a lot to our staff. We will continue to review our pricing for all orders.
Best regards,
Mia
Professional and very patient team
Professional and very patient team
Thank you and wish you all the best
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Tamara,
Thank you very much for your kind feedback about our staff. We’re so pleased to hear that you had a positive experience and that our team made your visit professional.
Kind regards,
Mia
Amazing service
Amazing service received from these guys!! Extremely organised and everything was there ready and good to go..
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Kate,
Thank you very much for your kind feedback, I am glad to hear the day was smooth for you. Congratulations graduate!
Kind regards,
Mia
What an amazing day
All staff made me feel very relaxed and special. I received many congratulations from staff and compliments throughout the day. They created a wonderful atmosphere.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Aimee,
Thank you very much for your kind feedback about our staff. We’re so pleased to hear that you had a positive experience and that our team made your visit enjoyable. Your lovely comments are greatly appreciated and mean a lot to our staff. We’ll be sure to share your feedback with the team.
Best regards,
Mia
Staff were really helpful
Staff were really helpful, I was nervous and panicking, they were really reassuring and calmed me down, taught me how to keep my gown in place and how to move it correctly, helped me place bobby pins on my hat, I was really unsure where to put my gown after I was finished and pointed me in the right direction, very lovely bunch!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Llolen,
Thank you so much for your lovely feedback about our staff. We really appreciate you taking the time to share your experience with us. It’s wonderful to hear that our team made a positive impression and provided you with a great experience. We’ll be sure to pass your kind words on to our staff, as feedback like this means a lot to the whole team.
Kind regards,
Mia
Efficient and friendly service
Efficient and friendly service. Helpful on the day with fitting.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Rachel,
Thank you so much for your lovely feedback about our staff. We really appreciate you taking the time to share your experience with us. It’s wonderful to hear that our team made a positive impression.
Best regards,
Mia
I wrote a review about them asking me…
I wrote a review about them asking me to pay £40 to send me the same digital image they edited and printed and sent me, they wrote a very misleading reply and I would like to reply here!
Edit:I didn’t ask for any additional digital photos! It’s not a new additional image! It’s the same image I purchased and which you ALREADY “carefully” edited and printed! So it’s a matter of just sending the same image I already paid for + you already edited and printed and sent a hard copy of, which you ALREADY have! THEN HOW COME THIS COSTS ADDITIONAL MONEY AND NOT ANY MONEY £40 LOL!
Edit2: YES and that’s why I’m writing this negative review for you because your company just charges extra ridiculous amounts for nothing just because and you don’t even have a reasonable explanation for it! Sending me your complaint email won’t do anything but I will send it and if I got the same response I will still add it here!
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Maysa,
Thank you for your update,
I can confirm that these images, even if you have already ordered a physical print would need to be an additional cost. If you do wish to contact CustomerServicesManager@edeandravenscroft.com for them to escalate this issue, we will be happy to help.
Kind regards,
Mia
Stylish graduation
An easy, smooth process, and the gown and cap were good quality and lovely to wear
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear H Corlett,
Thank you for taking the time to share such lovely feedback. I genuinely appreciate your thoughtful words about our quality of the items.
Kind regards,
Mia
Great service
Recently graduated with a postgrad award from Leicester University.
My gown ordering was easy. On the day collection was well organised and the gowning staff were great at helping to get it all on correctly!
Returning it all at the end of the day was super easy too.
Great job!
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Sarah,
Thank you for your wonderful feedback. It’s always lovely to hear such kind words, and we truly appreciate you taking the time to leave us your feedback. We’re so pleased you enjoyed your experience with us.
Kind regards,
Mia
The staff
The staff, with one chap in particular at Manchester Uni was very helpful and was at hand to make sure we looked the part. Great service.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Sarah,
Thank you very much for your lovely feedback. We’re so pleased to hear that you had a positive experience with our team. Your kind words are greatly appreciated by the whole team.
Kind regards,
Mia
Getting the robe was fast, easy
Getting the robe was fast and efficient, and the people who helped me wear it were clearly well trained. Returns process was also easy.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear D. Andrew,
Thank you very much for your lovely feedback. We’re so pleased to hear that you had a positive experience with us. Your kind words are greatly appreciated by the whole team.
Kind regards,
Mia
perfect service honestly
perfect service honestly, I was so nervous and everyone was so reassuring!!! The girl helping me robe up was the sweetest angel who made me feel so confident
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear MR,
Thank you for taking the time to leave such lovely feedback. We’re absolutely delighted to hear that you enjoyed your experience with us. Your kind comments are truly appreciated.
Kind regards,
Mia
The service was good
The service was good, the quality was good, the staff member that helped me was handsome and friendly.
My only problem was that my cap was slightly too small for my head, so during the ceremony my cap kept repeatedly falling off my head. I had voiced my concerns, durinf my dressing, to that handsome staff member, but he reassured me that it would be fine. Evidently it was not.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Q Rushmer,
We’re delighted that you were pleased with your experience and really appreciate you taking the time to let us know, I do apologies that your hat was not the correct size. We do try and bring a variety of sizes on the day.
Kind regards,
Mia
Fantastic service on the day of my…
Fantastic service on the day of my graduation
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear KB,
It’s always a pleasure to hear that our customers have had a great experience. Thank you for your support and for taking the time to share your kind words.
Best regards,
Mia
Helpful and supportive staff
They were very helpful and I really enjoyed the service, the staff is extremely friendly and encouraging
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Ksenia,
Thank you very much for your lovely feedback. We’re so pleased to hear that you had a positive experience with our staff. Your kind words are greatly appreciated by the whole team.
Best regards,
Mia
Professional and versatile!
The gown hire was very professional and very straightforward on the day which made the day less stressful. Additionally, I would like to commend the staff for being able to cater to my specific hairstyle needs. As someone with 4B hair who had an afro-style hairstyle on the day, I was worried about how my cap would fit on my head without ruining the style but the team was prepared with additional hat sizes as well as hair pins to secure the cap in place.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Irene,
We really appreciate your lovely feedback and the time you took to share it with us. It’s wonderful to hear that you were happy with your experience, and your kind words mean a great deal to our team.
Best regards,
Mia
The individual service and support was…
The individual service and support was greatly appreciated.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ede & Ravenscroft
Dear Terry,
Thank you so much for your lovely feedback. We really appreciate you taking the time to share your experience with us.
Best regards,
Mia
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