ecodrive.ae Anmeldelser 166

Worst experience ever

The worst experience of my life. I'm heading to the police right now to file a complaint. I found them at the Mall of the Emirates in Dubai—it's a scam. I paid four months ago and still haven't been able to go pick up my license. Every week they come up with new excuses and don’t respond to WhatsApp. They tell you to go to another physical location just to waste more of your time. This company and its employees have completely worn out my patience. Give me my money back, scammers!

ECO driving in Institute One of the bad drivig School in Dubai my name is Fahim I face problem last 4 months.

These people are scammers just charging me everytime even after pauing for unlimited package. Worst company I have ever seen, dont get scammed here try with other schools but this ECO gave me mental stress. Scammers!!!!!!!!!

## A Journey of Excellence: From First Gear to Licensed Success

After navigating the roads of my home country for 34 years, I thought I knew everything there was to know about driving. However, obtaining a license in Dubai proved to be a transformative experience that required more than just skill—it required the right guidance and a strong mindset.

I would like to extend my deepest appreciation to the team at Eco Drive for turning this challenge into a milestone of personal growth.

### The Catalyst: Mr. Manoj Singh
My journey began at the Mall of the Emirates. While I had visited several driving schools, it was the professionalism, conviction, and exceptional dealing of Mr. Manoj Singh that set Eco Drive apart. His ability to build trust and provide clear direction was the sole reason I chose to register here. Thank you, Manoj, for your guidance at the very start.

### The Mentors: My Driving Instructors
The road to success was paved by three exceptional instructors, each bringing a unique and vital perspective to my training:

* Mr. Syed Bashir: My first mentor, who laid the foundation and set the tone for my learning journey.

* Mr. Shoaib Ali & Mr. Mostafa Nouh: Both instrumental in refining my skills and building my confidence behind the wheel.

It is impossible to single out one individual as the "most" responsible for my success. Each instructor offered a different masterclass in driving:
* One taught me the value of caution and precision.
* Another gave me the freedom to trust my instincts.
* All of them provided the unwavering motivation necessary to succeed.

### Beyond the License: A New Perspective
In Dubai, earning a license is about much more than memorizing signs or following procedures. It is a test of mental resilience and focus. These instructors didn’t just teach me how to pass a test; they mentored my "mental health" on the road, making me a calmer, safer, and more conscious driver.

To Syed Bashir, Shoaib Ali, and Mostafa Nouh: Thank you for being part of one of the most significant learning journeys of my life. Your patience and expertise have left a lasting impact.

Always Grateful.

I want to express my gratitude for my instructor, Shanawas. His professional guidance helped me pass my RTA Smart Yard test today with confidence.

I am really disappointed with staff behavior to the costumer today date 11/04/2026 at 20:00 I went to Quoz laborer camp office to renew my RTA learning permit He directly told me to come next day he even not try for me in RTA system and i when all the way by walk in other Al Quoz eco driving Institute which is near by ABC cargo they make with in 5 min

Worst Service in terms of Support. I dont have an option to give Negative else would have done that.. They were very quick in opening up a file . I paid immediately on 27th Feb and today until 10th April neither my file opened nor i received a learning permit. On top of that when you call their customer service. they give you different answers every time.I have requested a refund from them ..I will take my classes from a different institute...DONT JOIN THIS SCHOOL

Very Poor Service, Extremely Disappointing Experience

I’ve had a terrible experience with Eco Drive School. From the very beginning, there were constant issues with payment updates, and they repeatedly blamed me for not calling them to update the payment information—despite the fact that I was the one trying to keep track of everything. They seem to create endless “payment nonsense” to make things difficult, and it honestly feels like they’re just trying to find ways to get rid of customers.

Booking lessons has been a nightmare—always late, and the class schedule seems to never work out. On top of that, their customer service is practically nonexistent. I was made to feel like I was the problem, when in reality, they were just unprofessional and unorganized. It honestly felt like I was dealing with scammers who don’t care about their clients at all.

Very very bad experience I'm not recommend another to join this school no response not proper transport and arogens instructor

That was the worst experience. The customer service was utterly poor.

One of the worst driving school ever

Do not take admissions in this school

The staff doesn't not treat well
They think all are Labours

Patatic behavior

I had a great experience with Eco Driving School. The instructors are very professional, especially Muhammad Arshad and Sulaiman Kagiwa. They helped me a lot during my training, especially with parking practice and assessment. Both of them are very patient and made sure I understood everything clearly, which really helped me gain confidence. I am truly grateful and thankful for their support and guidance.

I would like to make an honest review for ECO drive as whole, administratively, I can say, in regards to booking, it is systematic because it is online booking, however the gap of schedule is too far as it takes 2 weeks before u reach the next schedule. In regards to the instructors and evaluators:

1. Syed Asghar Hussein - Highly Impressive as he's very much keen on observing your driving performance, he will let u learn to master the road, very particular with the lines and how you can drive smoothly.
2. Najm Ul Hass - Keen observer too, and very serious to his task as instructor.
3. Ali Khan Lodhi - you will learn how to be confident on your driving.
4. Shafi Ullah Gul - Assessor who will advise you straighforwardly your mistakes.
5. Shahzad Gull - He is just an excellent assesor, he will advise you the correct way of do's and dont's of driving to enable you to master it.

I opened file 2 year before in this school in Karama branch. For the test and going class its hard for me, because their test is DIC area, so i went for change the driving school to another institute, for this i paid 640 AED for get my NOC, and they gave me the noc for changing emirate. I reported this their customer care, but their highly qualified team didn’t reply.

Now I try to reopen file in Belhasa school, and when they checks this “well reputed eko drive “ closed my file. And again i payed for open new file and theory test .

So any one is try to get driving license dont go this eko drive, they are big fraudsters in dubai.
I lost lot of money.

Extremely poor and unprofessional service. My driving license file (ECO-039743) has been stuck for weeks with zero communication. I visited the centre, messaged them, called them repeatedly, even contacted customer care—no reply, no complaint number, no update, nothing. On top of that, my account doesn’t even show up in the app. This experience has been frustrating and completely unacceptable. People should be aware of how careless this company is when it comes to customer support.

I want to put something less than zero

I would
Worst experience ever, once you paid the amount you will struggle for everything , getting class, having informations, getting .
issues solved

The customer service is terrible, there's no follow-up with the customer, and I have an IT problem so far. No one has cared about me or my time. The treatment is absolutely the worst; all they care about is getting paid, that's it…

I will also did a complaint with the RTA to deal with this negligence. This also happened to my friend, and she was very upset.

The costumer service and IT team They're unqualified and unprofessional to help at all; they're just wasting my time. I've been waiting to solve my problem for over two weeks, and no one cares. is the worst it is always system is done or we will reach you again and they don’t.

I'm also waiting for a confirmation call regarding the cancellation of my subscription with them, but no one has contacted me

I don’t advise you to go with them

I went to Mall of Emirates branch october 23, 2025 at 11:45 in the morning. I ask how to book an rta test, he just told me what site and thats it he go back to computer. He didnt even told me or giving me information. I open file at main branch and since alqouz open, im always taking the schedule from class to assessment there. And this is what happen i book for the rta october 25th 6 am in the morning. I reach home 3 am in themorning and sleep and wake up at 5am in the morning just to go to my rta exam and i was very happy and eager to finish my class because my baby will come. Suddenly the guy from there told me im not book there i was booked at main branch and he told me no one told me or inform me if i open the file from main i should take there. I said no no one even the guy from moe he should be the one whos asking me or communicating to me. And that time the same day i complain and now its friday nov 1. I follow up my complain and they said wait until monday, i dont like how you guys treat a customer. So please fix my complain and i want to finish my license. I complain from 25th october and i follow up today (nov 1) and still need to wait. I wasted my 9 days they have lack of communication to each other and mostly likely to customers.

I just passed my rta parking test today and indeed I am very grateful with my instructors as follows:
1. Zubair Asis
2. Virgilio N.
3. Said Arif
4.Anwar Ali
5. Abdul Rehman
6.Syed Ibrahim
7.Syed Quaiser
8. Syed Asghar
9. Dost Jan
10. Aziz Er Rachydy

Honestly, I am really thankful with your for your teachings to me.

God bless and good luck in your instructor career.

All the best!

If it was possible to put a zero star I would
Worst experience ever, once you paid the amount you will struggle for everything , getting class, having informations, getting issues solved.
The costumer service is the worst it is always system is done or we will reach you again and they don’t.I had to complain to RTA twice to get my issue solved by the Institute.
I don’t advise you to go with them