I am your new customer.i received bike today then i ride 1 km but after riding 1 km bike did not work properly. Battery did not connect the motor. That's way motor didn’t' work. Then i go again... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Blijf weg van eBike2Go. In mijn ervaring maken zij zich schuldig aan oneerlijke praktijken en fraude. Mijn ervaring was zeer teleurstellend. Absoluut niet aanbevolen. Stay away from eBike2Go. I... Vis mer
Selskapet har svart
Derde keer ebike gestolen. Voorgaande keren goede ervaringen met ebike to go, een fiets is noodzakelijk voor woon-werk verkeer en hier zit je niet vast aan een abonnement. Speciale dank aan... Vis mer
Selskapet har svart
Ik heb netjes 11 dag gewacht om mijn afspraak e-mail te ontvangen maar niks. Doordat ben ik naar de winkel geweest en Refki is zeer behulpzaam geweest. Hij heeft meteen alles opgelost de afspraak bure... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Voor €109,- per maand heb je een eigen e-bike. Thuis afgeleverd, altijd in perfecte staat en ieder moment opzegbaar. Alle schades gedekt. Better ride, better world.
Kontaktopplysninger
Overtoom 572, 1054 LN, Amsterdam, Nederland
- info@ebiketogo.nl
- ebiketogo.nl
3,9
Bra
1k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was good experience ane very cleae…
It was good experience ane very cleae explanation.
16. april 2026
I like e-bike to go
I like e-bike to go. Going at home After pick up in store this very quickly and fast and my First feeling was good.
14. april 2026
Svar fra E-bike to go
Hi,
Thank you so much! Enjoy your ebike 😊
Team
E-Bike to go
I am your new customer.i received bike…
I am your new customer.i received bike today then i ride 1 km but after riding 1 km bike did not work properly.
Battery did not connect the motor.
That's way motor didn’t' work.
Then i go again in your shop but that time shop was already closed.
I walk around 12 km for my home.
It was very bad experience for me.i already pay you advance but you are not carefull for your customers.you must have to cheek properly ber delivery.
One of my friend also face the same problme befor. Now what can you do for my problem??
13. april 2026
Svar fra E-bike to go
Hi,
We're very sorry to hear about your experience, that’s definitely not the start we want for our customers. We understand how frustrating this must have been, especially having to walk home.
This is not the level of service we aim to provide. We will reach out to you directly to resolve the issue as quickly as possible and make things right.
Thank you for bringing this to our attention.
Kind regards,
Team E-bike to go
Ervaring aflevering door Noord
Netjes van tevoren gebeld geworden.
Uitleg Ok en behulpzaam met zadel op hoogte zetten top.
23. mars 2026
Svar fra E-bike to go
Hi,
Hartelijk bedankt! Veel plezier met je e-bike 😊
Team
E-Bike to go
Goede communicatie en een vriendelijke…
Goede communicatie en een vriendelijke en kundige bezorger van de fiets!
18. mars 2026
Svar fra E-bike to go
Hi,
Super fijn om te horen en heel veel plezier met je E-Bike 😃
Team
E-Bike to go
Svar fra E-bike to go
Hi,
Bedankt voor het delen! Veel plezier met je ebike 😊
Team
E-Bike to go
Svar fra E-bike to go
Hi,
Hartelijk bedankt voor het delen van je ervaring en geniet van je ebike!
Team
E-Bike to go
Blijf weg van eBike2Go
Blijf weg van eBike2Go. In mijn ervaring maken zij zich schuldig aan oneerlijke praktijken en fraude. Mijn ervaring was zeer teleurstellend. Absoluut niet aanbevolen.
Stay away from eBike2Go. In my experience, they engage in unfair practices and fraud. My experience was very disappointing. Absolutely not recommended.
22. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra E-bike to go
Hi,
Wij lezen dat u alleen ontevreden bent over de opzegtermijn, als u een abonnement bij ons afsluit word dit vernoemd in de algemene voorwaarden en op onze website.
Ook hebben we dit in een eerdere mail naar u benoemd.
Het is wel zo dat onze huurders de ebike nog in de opzegtermijn mogen gebruiken.
Wij hopen dat u verder tevreden was over ebike zelf.
Team
Ride-Noord
Very prompt and efficient customer…
Very prompt and efficient customer service for breakdowns and malfunctions in a specialized and reliable workshop. The administrative service was also very efficient and honest. In my case, they were exceptional. Daniele Alagna. Thank you.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra E-bike to go
Hi,
Thanks for your kind words! Have fun with your ebike! 😊
Team
Ride-Noord
Bad communication
I have rented a bike for half a year now and every time it needs repair (4th time now) I need to wait a week and stay home for a day. They say they give an expected arrival time in the morning but it is always again between 9 and 17. No telephone number I can call. No reaction on my emails.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra E-bike to go
Hi,
We'd like to resolve this with you and have tried to request information about you to help you, but unfortunately, we haven't received a response.
We also haven't received any emails from you.
Could you please contact us again by email? We're unfortunately not available by phone.
Team
Ride-Noord
There is a problem in bateri
5. februar 2026
Svar fra E-bike to go
Hi,
We're sorry to hear your battery isn't working properly. We'd love to resolve this for you.
We've replied to your email and will send you a new battery as soon as possible.
Team
E-Bike to go
Your cycle is amazing but the…
Your cycle is amazing but the salesperson behavior was not so good. So, I rate you with 1 star because the behaviour wasn't good with me.
6. februar 2026
Svar fra E-bike to go
Hi,
I'm glad you're happy with your bike.
We're sorry to hear this. Unfortunately, we didn't receive any emails about this. We always take these emails seriously and discuss this with our staff.
I'll contact you by email.
Team
E-Bike to go
My bike remained lying at home broken…
My bike remained lying at home broken for a week. How many times did I book an appointment, but I did not get one? When I canceled my bike subscription, I found out. If you want to return the bike, you'll still have to pay for one month. If you want to take the bike, it's your choice. What kind of rule is this? The scan is complete. I would never recommend an e-bike to anyone.
2. februar 2026
Svar fra E-bike to go
Hi,
I'm so sorry you've had this experience.
I see two damage reports, and we both sent an invitation to exchange the bike the same day.
Unfortunately, we didn't receive an email to let us know this wasn't possible.
We do have a four-week cancellation period, as stated in our terms and conditions. During this time, you can return or use the bike.
I will contact you by email to resolve this.
Team
E-Bike to go
Svar fra E-bike to go
Hi,
Thank you so much! Enjoy your ebike 😊
Team
E-Bike to go
It was smooth.
28. januar 2026
Svar fra E-bike to go
Hi,
Thank you so much! Enjoy your ebike 😊
Team
Ebike-to go
You give me a bad charger.
You give me a bad charger. I can't charge my cycle battery. And also battery power is not long lasting. Charge has gone very fast. I need to change both. Today or tomorrow I will go that service shop and you will change it.
15. januar 2026
Svar fra E-bike to go
Hi,
We're sorry to hear your charger isn't working properly. This is certainly not what you want.
We've sent you an email to resolve this as quickly as possible so you can enjoy your ebike again soon.
Team Ebike-to go
Svar fra E-bike to go
Thanks for the review! Enjoy your E-bike to go!
Regards,
Team E-bike to go
But is good for work but expensive for…
But is good for work but expensive for personal use and they charge for every week which is unnecessary and disturbing.
21. august 2025
Svar fra E-bike to go
Hi,
Thank you for the review! We appreciate your feedback.
Team E-bike to go
Amsterdam
Had some issues with the bike and subscription but Refki was very helpful and quick to solve everything.
Good customer service.
19. november 2025
Svar fra E-bike to go
Hi,
Thank you for your feedback! We’re glad Refki was able to help you quickly and get everything sorted. 😊
Team E-bike to go
Svar fra E-bike to go
Hi,
We zijn blij dat je tevreden bent! Veel plezier met je e-bike! 😃
Team E-bike to go
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