Great bike at a very good price, delivery was very quick which suprised me, but the ebike is in mint condition, this shop provides quality bikes in my experience, very glad to stumble upon this shop i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent service—highly recommended! The process was completely seamless thanks to a few standout points: • Great communication: Kept me updated throughout. • Prompt payment: Funds were transfe... Vis mer
Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Vis mer
Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.
Kontaktopplysninger
Unit 10 Quadrant, DT2 8GB, Dorset Innovation Park, Storbritannia
- 01305 579196
- contact@ebikeexchange.co.uk
- ebikeexchange.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy to sell the bike
Very easy to sell the bike. Bit of confusion with the courier service not coming on the days I suggested but overall, nice and easy, and very easy to deal with

Svar fra Ebike Exchange
Great concept and service
It was great to find a business that was excited in what they were doing whilst supplying the service you want. As a keen biker, I’ve always found it difficult to part exchange an existing bike for an upgrade. I rang Alex, he gave me a part exchange value against a bike I wanted which was very fair and once agreed the bike was delivered within 48 hours. So great service, great delivery and great price.
I got a great bike from Ebike Exchange
I got a great bike from Ebike Exchange, and for a very good price. It had done 190miles, other than some scuffs on the pedals and crank arms, it was in near perfect condition. Less than half new price. I have ridden it for a couple of weeks to check all is good, and it is. I went to the showroom to look at the bike and I was seen straight away and the bike set up for me, a couple of tweaks after a test ride, job done. Thank you, I really love the bike- Thank you.
Brilliant Company to support the sale of your E Bike
Excellent service. Great communication throughout a well managed process and very prompt payment. Thankyou.
Ebike Exchange made a decent offer for…
Ebike Exchange made a decent offer for my old bike. They were very efficient and arranged prompt collection.
As soon as they received the bike, they paid immediately . The whole experience was easy and I would use them again next time rather than the hassle of selling on eBay or marketplace
Excellent service, not pushy but helpful
Went to test ride a couple of bikes. They were both well prepared and in excellent working condition. Choose one only for my wife to then buy the other one. If you want an ebike then they are worth a serious look.
Great bike
Bought a low mileage HAIBIKE from these guys and it’s a great bike. Virtually as new despite being 5 years old.
Great service. 10/10 from me
Thanks Alex
The whole transaction was effortless
The whole transaction was effortless. The price was competitive; I was offered at a fair price. Alex arranged the collection, and the money was in my bank within 48 hours of the bike being collected by the courier.
Good Service
Easy communication. Provided everything I asked for. Bike ordered on Monday and delivered by Wednesday. Arrived in good condition. So far so good.
Seamless process
Seamless process from obtaining a quote to collection of the bike and finally payment all as agreed.
I would recommend this place to anyone
I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the timing of 15 mins to make sure all my questions were answered. They gave me the space I needed to make an informed decision on my purchase.
Only set back was a charger was missed on delivery for the gears. However they were incredible dispatched it that day and arrived quickly. Customer service was on point. Cannot fault them and is a go to place for e-bikes
Very straight forward people to deal…
Very straight forward people to deal with, quick reponse, excellent collection, swift payment, highly recommended
Before deciding to use E Bike Exchange…
Before deciding to use E Bike Exchange I rang them and had a helpful telephone conversation with Alex
Then, having sent him photos of the bike, the process was quick and easy. And, the price quoted was what I got.
Professional excellent service
Ebike Exchange was recommended to me by my Wife and it was probably one of the best things I did. From start to finish, the process went smoothly and it took less than a week from bike being collected to payment being sent. The exchange of emails and instructions from them was very professional and well explained for what I need to do. This company also offered me a good price for my E-bike and I fully recommend them. I would consider using them again in the future. 5 stars from me!
Very pleased with delivery kept…
Very pleased with delivery kept informed on progress all the time great looking bike would recommend buying a bike from you
Great service all through.
Great service all through. Within 4 days from accepting offer bike had been collected, inspected and payment received. No hassle, all organised by Ebike Exchange and tracked and insured delivery.I would not hesitate to use them again.
A quick and reliable service
A quick and reliable service. Thanks
I used E-bike exchange to sell my…
I used E-bike exchange to sell my E-bike. Very happy with the process. Great communication throughout the process at each and every stage including confirmation of receipt and payment.
Wouldn’t hesitate to recommend, great experience!
Easy experience, ok price, paid immediately following inspection
Easy experience, courier sorted everything, I just had to provide a clean, complete and legally owned bike, and they paid me for it.
smooth easy transaction
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