Needed some information on a grinder and scales. James quickly got back to me via email answering my questions. I placed an order for both and picked them up a few hours later as I was in Manchester.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from start to finish. I placed my order after the cut-off for same-day dispatch, but they sent it out anyway and it arrived less than 24 hours later. Genuinely impressive turnaroun... Vis mer
Ordered a Mazzer mini G on Monday 2 days later (Northern Ireland) it was at my door, amazing price on the bank holiday sale. Called today with a quick question & the staff were very helpful. 100%... Vis mer
Great experience and I love my new machine (Sage Bambino Plus). Earl Coffee had the best price and offered next day delivery. Only reason for a 4 instead of a 5 is that use Royal Mail for delivery.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online Retailer of Coffee and Espresso Accessories, Machines, Grinders and Ceramics. Authorised UK Dealer of DF54, DF64 Gen 2 and DF83 Electric Grinders. Based in Manchester, UK.
Kontaktopplysninger
Storbritannia
- sales@earlcoffee.co.uk
- earlcoffee.co.uk
4,8
Enestående
99 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great place to purchase items related…
Great place to purchase items related to coffee. I forgot to add a promotional item, team were very happy to assist me after the order was completed.
Shout out to James for being understanding and immediate in his responses.
19. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your kind words! I'm glad we could help.
DF54 Coffee Grinder
Great product, as described, prompt dispatch, quick delivery and excellent coms. Would definitely buy again with confidence.
16. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thanks so much for the great review! Delighted the product and delivery hit the mark.
Bought an Ascaso machine
Bought an Ascaso machine, and very happy. Great price, and super quick delivery. Earl Coffee folks really helpful too when I emailed them. Great stuff.
1. mai 2025
Anmeldelse skrevet uten oppfordring
Purchased the D54 coffee grinder
Purchased the D54 coffee grinder. Very quick dispatch/delivery. All setup and working.
25. april 2025
Anmeldelse skrevet uten oppfordring
First-class and speedy customer service
First-class and speedy customer service
very helpful and knowledgable great products,
altogether a company worth reviewing...
Thank you Earl Coffee
24. april 2025
Anmeldelse skrevet uten oppfordring
Brilliant
Fantastic service and very quick dispatch.
16. april 2025
Anmeldelse skrevet uten oppfordring
The order arrived nicely packaged and…
The order arrived nicely packaged and on time. The customer service is fantastic. I had a small issue with one of the products and they replied promptly with instructions to diagnose and offering to have their service centre take a look at it. All responses were prompt and clear.
8. april 2025
Anmeldelse skrevet uten oppfordring
Excellent online service
Excellent online service. Bought DF54 grinder and Earl Coffee were very helpful and efficient. Super fast delivery. Thank you 👏👏👏
3. februar 2025
Anmeldelse skrevet uten oppfordring
10/10 Service
Incredible customer service, went absolutely above and beyond to ensure I had everything I needed and really responsive communication.
I will absolutely be ordering from Earl Coffee again.
Will B
20. januar 2025
Anmeldelse skrevet uten oppfordring
Excellent service from James.
Excellent service, advice and guidance from James. Truly appreciate your efforts and for connecting me with a grinder that I've sought for a while. Wishing you the best.
20. januar 2025
Anmeldelse skrevet uten oppfordring
Fast concise informative communication…
Fast concise informative communication from seller. Great value product with fast delivery. What more does a buyer want!
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your great review! We're glad you loved the product, service, and delivery.
Great customer service
Great customer service, purchased a porta filter at the Manchester coffee festival which wasn't compatible with my Espresso machine, support worked with me and I received a refund after sending the part back
Compared to dealing with plenty of companies nowadays, they were polite, quick and easy to deal with and I will be using them again.
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your feedback! We're glad we could help resolve the issue quickly and smoothly. It means a lot to hear you found our service polite and easy to deal with. We look forward to serving you again soon!
Good customer service
Ordered a df54 tilted cup holder that didn’t arrive after 12 days of ordering. Contacted customer services and had a response from James who sent a replacement out the same day with a complimentary puck screen. The original and the replacement both then arrived on the same day.
Very good and speedy customer service and the holder works as intended.
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your review! We’re glad James could assist and that you’re happy with the holder and service. If you need anything else, we’re here to help!
Excellent coffee grinder at an excellent price
The DF54 is a genuinely great coffee grinder at an affordable price. Great communication from the vendor and an overall really good experience. Will be keeping an eye out for new lines/stock.
10. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your kind words! We're thrilled you love the DF54 and had a great experience with us.
Lacking customer service
No reply on the live chat for hours on end, good luck if you need anything post purchase. Avoid.
7. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your feedback. We take customer service very seriously, and we can assure you that our live chat support team is available to assist during all designated hours. We have thoroughly checked our logs, and there is no record of unanswered chats for the extended time period you’ve mentioned. If you encountered any issues, we apologise and encourage you to reach out again via web chat, email or our social platforms so we can resolve any concerns.
Grinder was delivered promptly
Site looks shady, but the grinder (DF64 gen 2) was delivered promptly and communication was pleasant.
26. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thanks for your feedback! We’re glad the DF64 Gen 2 arrived promptly and you had a positive experience with our communication. We’re also working on improving the look of our website to better reflect the quality of our service.
Recommended and will buy from again
Very fast delivery. Super happy with the grinder I bought and a definite step up from my previous setup.
23. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your kind words! We're thrilled to hear you're happy with your new grinder and noticed an upgrade from your previous setup.
Super quick delivery
Super quick delivery, nice company to deal with, and the grinder I bought off them is lovely,Thank you Earl coffee.
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for the wonderful review! We're delighted to hear you had a great experience with us and that you're enjoying your new grinder. We appreciate your support and feedback.
Superb!
Fast delivery, excellent customer service and a great product! Looking forward to my next order. Highly recommend!
27. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Earl Coffee
Thank you for your feedback!
Earl Coffee
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