Drone Nerds Anmeldelser 239

Sent my Mavic 3 Pro Cine for a rotor repair. The drone was sent back to me after repairs with the onboard SSD no longer operational. Months of back and forth ensued and Drone Nerds refused to take any ownership of this happening and now i have a quasi functional drone that just took a $3k loss because i can no longer use the SSD or shoot in Pro Res. Afterwards they said they would refund me for the rotor repairs and after a month havent done so. This isn't even scratching the surface of countless emails I sent to them and phone messages left that went un-returned. If you value your equipment, look elsewhere!

It was timely and they were able to answer my questions

When I sent my drone off to someone I found on the Internet, the drone nerds, I felt like I was just throwing it out in the wind , good luck Charlie I hope I get it back fixed and not $1 billion for the cost. That’s how I felt ,definitely not in control of the outcome. But, surprise surprise, I was met with a a straight up email that explained what they were gonna do. When Josh answered me back, it was encouraging, not pushy. He told me what was gonna cost or least an idea and he stayed top of it this the entire time which seemed to be months because of what was wrong with it . in the beginning it was like giving something to somebody knowing you’re never gonna get it back, but I was pleasantly surprised through the entire process. They will definitely get my business.!

Yamel was tenacious and attentive to my needs, he maintained communication over months while waiting for a reply from DJI. I recommend anyone to purchase a drone and/or use drone nerds to service their drone.

Awesome team and great communication. They are very upfront and honest with each step. 10/10 definitely recommend!!!

Great service! Quick, simple, and efficient.

They were able to fix my drone, get it back to me and it flies great, Thanks again Josh

Mi experiencia comprando mi drone con ellos fue fenomenal, Drew me respondió vía mail todas mis preguntas & dudas sobre el envío compra seguimiento fue un proceso súper agradable llegó antes de lo esperado y bien empacado les agradezco mucho hoy disfruto al máximo de mi Air 3S fly more Combo.

servicio rapido y con un precio justo, josh me mantuvo informado todo el tiempo, muy contento!

Drone Nerds has an impressive selection of drones and accessories for both beginners and pros. The staff were knowledgeable and helped me pick exactly what I needed. It's a go-to spot for anyone serious about flying drones.

Everything went smoothly from dropping it off to picking it up Drone Nerds the best

Josh was Friendly,Proffesional, and Knowledgable.
When my drone was diagnosed Josh explained everything as well as the cost involved, the cost didn't exceed the quote. Also the return shipping cost was very reasonable. Definitely recommend Drone Nerds.
Ticket ID #: 36323161346

My experience with Drone Nerds was excellent. The drones arrived quickly, were high-quality, and the staff were knowledgeable and helpful. It's a reliable source for anyone looking to buy drones or drone accessories.

Very good communication, helpful and kept me updated all along the way. I highly recommend. Yamel was the technician who helped me and I give him an A+ in customer satisfaction.

I contacted Drone Nerds about an Account Binding Issue. I a matter of a few short days, all was fix and the drone was bound to my account.

Once my diagnostic was completed, Josh remained responsive and clear in his communication. I have worked with a few vendors and this was refreshing. Thanks DroneNerds. Stay nerdy!

AWESOME experience from start to finish, the communication was fluid, clear and concise. I will definitely utilize Drone Nerds services in the future and I highly recommend them to anyone interested in receiving first class services!

Outstanding! From the first email and communication all the to the last! Kept me updated every step of the way! I will absolutely use them again in the future for any of drone needs! SLC UT Air 3S

Fast service, great communication, reasonable pricing. Couldn't be happier or recommend them more highly.

Wonderful company, professional people very nice and very very accommodating. I’m very impressed with the company. Very impressed with the people and very impressed with the service and I certainly would recommend you to anybody. Thank you.