Drone Nerds Anmeldelser 239

When I went to the chat option it said someone would email me when they came back in and they did. I still had some issues and I reached back out and they were able to help me solve the issue. with the DJI Care Service registration.

Michelle did the work and found the solution! Great Service!!

The service was quick and precise, and Mario went out his way to make sure I was happy

Had some shipping issues and Drew went out of his way to figure out the problem. He quickly found a solution and resolved the issue ASAP. 5 star customer service!!

Friendly and helpful

Dronenerds are always responsive to our needs and seem to always come through on what they say they will deliver.

I contacted Drone Nerds and spoke with Drew Walker. Drew was very respectful and addressed my concerns with my DJI Mavic Air batteries, that will not hold a charge. He was able to give me an option to possibly resolving my issue. Thank you Drew!

Thanks Drew!

Greeted really quickly and questions answered quickly. Provided solutions to my question and was overall nice! Really appreciated Drews responses and solutions to my questions.

DroneNerds has excellent customer service and support. Great communication, product selection - and drone repairs as needed.. I've been a customer for over 3 years now..!

Drone arrived damaged. I called and talked to Drew, totally a cool guy and simply requested a pic or 2. Sent, and I recieved a lable to send back to DroneNerds!

New one on its way... so far a 4/5, wheb it arrives.... 5/5.

Cheers to the Drone Nerds!

These guys were excellent. Luis was super helpful. They couldn’t fix my drone because of parts shortages from DJI, but they waived their fee and facilitated the repair being transferred to DJI directly. As for DJI…that’s a different story. Drone Nerds rock.

My experience is with their customer service. If I could give them more stars I would. Between a quick email and a chat with Michelle all my questions were answered and problem sorted. You all saved the day!

These guys are punctual and great at communicating. They carry the best of the best and have great options when it comes to accessorizing for affordable "long range" flights. When a problem arose due to my browser making a mistake, the team reached out immediately and highlighted the issue and helped me resolve it. Thanks again guys! Look forward to shopping here again.

By far the best company to order drones and drone accessories from. I have been doing business with them for a couple of years and never dissapoint. Customer service is top notch!

Quick response to all of my questions.

Drone Nerds has always been responsive and helpful. This is why I have purchased three drones from them over the years.

Robbie was very helpful for guiding me through the process of placing a replacement order that was mistakenly returned to Drone Nerds. He followed up with emails and phone calls to make sure that I do not double pay the shipping cost.
All in all, this is the company that lives up to their own commitment of "professional nerds".

Very prompt response from the operator and maximum support provided.

This is trully a professional operation run by very knowledgeable and passionate individuals. I base this on two over the holidays Drone Nerd engagement
1st with Chris ..., Lead Generation Specialist, on his cold call/email to drum up business. While I am not currently buying, his professionalism and advice was refreshing.
2nd with Bernardo ..., L1 Parrot Support, whose emailed technical advice was right and fixed my drone issue.

Both are to be commended