I had a rather urgent issue with my product. I reached out on Discord and was advised to open a ticket. Once opened, I coordinated with Vikram to send my device in for repairs. This was done... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic service. - Fast shipping - My WM2 actually arrived two days early. - Long warranty in case anything happens - Great packaing - Free shipping My WM2 arrived with zero issues. It even c... Vis mer
Selskapet har svart
It came in very good, nothing wrong with it,was skeptical of it since the Thor is only official from the site.. but I knew it was real once I saw the tracking come very fast,and it updates fast too sa... Vis mer
Selskapet har svart
Buying from DroiX was a mixed bag. On one hand, they are reliable—I got exactly what I ordered (Win 5 and accessories). On the other hand, the communication is not what you’d expect from a retailer. I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Find the latest entertainment gadgets in UK and fast shipping Worldwide. Backed up with UK Support and Warranty. GPD, Beelink, Intel, One Netbook and much more! Learn More NOW!
Kontaktopplysninger
Kemp House, 160 City Road, EC1V 2NX, London, Storbritannia
- 07810661675
- support@droix.net
- droix.net
4,7
Enestående
428 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DROIX Global
Thank you for the wonderful review! We're thrilled to hear that your product arrived on time and met your expectations. We appreciate your support and look forward to serving you again! 😊
Fast Shipping, but Droix needs to work on their QC
The Odin 2 Max arrived quickly, actually earlier than expected which was fantastic.
The device itself appears to be in great condition on the outside, however the box was damaged and opened. I can only assume this device may be a refurb. Also, when I started it up the fan whine was loud and piercing even at the lowest setting.
I had to open the Odin 2 and adjust the fan in order to get it to stop.
So far the device works great but due to the packaging damage and the fan issue I'll have to deduct a star.
4. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you for your feedback, We sincerely apologize for the issues you've encountered with the packaging and fan noise on your Odin 2 Max. We understand how frustrating this must have been, especially with the fan noise being disruptive. While we are pleased to hear that the device works great otherwise, we deeply regret that the condition of the box and the fan issue impacted your experience.
Please contact us at support@droix.net with the details of your order, and we would be happy to assist you further to ensure that everything is resolved to your satisfaction. We value your feedback and appreciate your understanding.
quick and without problems (mailing…
quick and without problems (mailing from Vienna Austria)
3. januar 2025
Svar fra DROIX Global
Thank you for the great review! We're happy to hear everything went smoothly and that you received your order without any issues. We appreciate your feedback all the way from Vienna! 😊
Alles Super 👍
31. desember 2024
Svar fra DROIX Global
Vielen Dank für die tolle Bewertung! Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war. 😊
Svar fra DROIX Global
Thank you for the great review! We are very pleased that everything was to your satisfaction. 😊
Computer Adaptation
Thanks. I really appreciate the device and it is most definitely an interesting concept.
Much success, and I hope that many are able to enjoy a purchase experience like this.
The price is worth it, and to understand a completely different way of thinking. Often is explained very similarly. I appreciate the gift.
30. desember 2024
Svar fra DROIX Global
Thank you so much for your thoughtful review! We’re thrilled to hear that you appreciate both the device and the unique experience we aim to offer. Your support and kind words mean a lot to us. Wishing you all the best, and we hope many others enjoy the same experience too!
Thanks for your help and fast shipping
The website was easy to use and the customer support was quick and courteous. I would recommend the site.
22. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with our website and customer support. Your recommendation is greatly appreciated!
Perfect and cheap
6. desember 2024
Svar fra DROIX Global
Thank you for your kind words and 5-star review! We're thrilled to hear that you found our service perfect and affordable.
Your feedback means a lot to us, and we’re so glad we could meet your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.
We look forward to serving you again soon!
Purchased OneXGPU w/ Bonus Item
My purchase arrived as described with the bonus item that was included. I haven't completed any preliminary testing but will try to include any pro/cons as they come up. My only reason for giving 4 stars was in regards to shipping. For context, the package was received by their third party sorting facility roughly two hours away from where I live however it took five business days to arrive. And according to my tracking information it had been handed off four times. Which made me very nervous. That and I had not received a single communication from DroiX or the parcel company. As a result I reached out to both DroiX and the company for an update. Thankfully both replied to me within 24 hours with an update assuring with proper details. However it's still irritating that it had to come to go that far. Overall however I am pleased with the product and would consider doing business with again.
3. desember 2024
Svar fra DROIX Global
Thank you for your feedback and for taking the time to share your experience with us! We're delighted to hear that you are pleased with your purchase and the included bonus item.
We sincerely apologize for the inconvenience caused by the shipping delays and the lack of proactive communication during the process. While we're glad that both our team and the parcel company were able to provide you with timely updates, we understand how frustrating it must have been to follow up on your own. Your comments will help us improve our logistics and communication efforts in the future.
Should you encounter any issues or need assistance with your product during testing or beyond, please don’t hesitate to reach out to our support team. We’re always here to help and ensure you have the best possible experience.
Thank you again for your trust in us, and we look forward to serving you again in the future!
Super veloci
Acquistato una Ayn Odin 2 con arrivo previsto in 10 giorni ed invece arrivata in 5 !
Velocissimi , ottimo servizio e vasta disponibilità
3. desember 2024
Svar fra DROIX Global
Grazie per la tua fantastica recensione! Siamo lieti di sapere che il tuo Ayn Odin 2 è arrivato anche prima del previsto. Goditi il tuo dispositivo e non vediamo l'ora di servirti di nuovo!
Great experience!
Better prices, and awesome support. 11/10
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you for the amazing review! We're thrilled you enjoyed our prices and support. Your 11/10 rating means the world to us—thank you for choosing us!
Great service internationally with DroiX
I was interested in getting a portable powerful computer that could replace my iPad Pro and for which could run Linux and wasn't sure about which option to choose. I contacted DroiX and a customer representative replied promptly and helpfully to my questions, and I went with the GPD Win Max 2 which I've been happy with so far. Even though Droix shipment was internationally, it was promptly shipped out, and I received it across the globe within 1 week. I also appreciated that the customer service followed up with me by email after I received the product.
25. november 2024
Svar fra DROIX Global
Thank you for your thoughtful review! We're so glad our team could help you find the perfect device in the GPD Win Max 2. It's wonderful to hear you're happy with it and that our fast shipping and follow-up met your expectations. Enjoy your new portable powerhouse, and we're here if you need anything!
Svar fra DROIX Global
Thank you for your kind review! We're glad to hear everything went smoothly and your order arrived quickly. We appreciate your support and look forward to serving you again!
Perfect Refurbished!
Product came well packaged, in very good condition, and very quickly. I think I got a bit lucky on refurbished grade B, only scratch was on bottom near a screw hole and a bit of paint chipping on where 2 pieces of shell meet. Completely invisible when holding it for usage and very minor.
29. november 2024
Svar fra DROIX Global
Thank you for your kind words and 5-star review! We're thrilled to hear you're happy with your purchase and that the product exceeded your expectations. Enjoy using it, and feel free to reach out if you need any assistance in the future!
Great service
6. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you for your 5-star review! We're delighted to hear you had a great experience. Your support means a lot to us!
Svar fra DROIX Global
Thank you for your kind review! We're thrilled to hear that your purchase exceeded expectations and is working perfectly. Enjoy, and we hope to serve you again in the future!
Price was reasonable and shipping fast
Price was reasonable and shipping fast. Also has great customer service. Would recommend easily.
5. november 2024
Svar fra DROIX Global
Thank you so much for your 5-star review! We're thrilled to hear you found our prices reasonable, shipping fast, and our customer service great. Your recommendation means the world to us!
Fast shipping,overall great expirience!
5. november 2024
Svar fra DROIX Global
Thank you for your 5-star review! We're glad you had a great experience and appreciated the fast shipping. We look forward to serving you again! 😊
Secure transaction.
31. oktober 2024
Svar fra DROIX Global
Thank you for the 5-star review! We're glad to hear you had a secure transaction experience. We appreciate your trust and look forward to serving you again in the future!
Svar fra DROIX Global
Thank you so much for your kind words and 5-star review! We're thrilled to hear you're happy with your purchase and the fast delivery. We appreciate your support and look forward to serving you again!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.