Driver Guardian Anmeldelser 

1 583
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Driver Guardian are a great company with a complete focus on customer service. Professional people to deal with and always got the customer at the heart of what they do. First class!

Vurdert til 5 av 5 stjerner

They politely reminded me that my cover was due and took payment over the phone. Very polite and professional, highly recommend them

Vurdert til 5 av 5 stjerner

Fast response when broken down. Regular contact when waiting for recovery particularly when required in Europe. Have been a member for a number of years used them 3 times in Europe so speak from exper... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Been using this company for a few years now. The service they provide when needing assistance for a breakdown is very good which I had to do. The staff are very helpful to renew over the phone or on... Vis mer

Informasjon om virksomheten

  1. Forsikringsbyrå
  2. også i
  3. Bilberging
  4. Bilforsikringsselskap
  5. Bilreparasjon og -vedlikehold
  6. Biltransportservice
  7. Campingvognforsikringsselskap

Om Driver Guardian

Skrevet av virksomheten

Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection. Our 5 Star Breakdown Cover is for any vehicle type Car Breakdown Cover, Motorhome Breakdown Cover, Motorbike Breakdown Cover, Camper van Breakdown Cover, Commercial Breakdown Cover, Taxi Breakdown Cover, Multi Vehicle Breakdown Cover Personal Breakdown Cover Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us. What is Motor Legal Protection? A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault. This type of policy is often included as an add on for your road risk insurance. Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall. Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy. You can see our Breakdown Cover here Breakdown Cover Driver Guardian is Authorised and Regulated by the FCA number 546256.

Skrevet av virksomheten

Discount for Existing Members

We give a 10% loyalty discount to existing members

We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 583)

71 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Battery to call driver guardian out to the…

Had to call driver guardian out to the house car electrics were totally dead on car ,wouldn’t start spoke with a very nice lady who organised a recovery arrived within 1hour fortunately it was the battery that had died happened very quickly , asked recovery driver if he had a booster pack fortunately he did and that got car started . I replaced battery and all was well can’t thank dg enough very professional company and quick response top marks

1. mars 2025
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Svar fra Driver Guardian

Thank you David it is so good to hear your problem was solved quickly.
We are grateful for your review.

Vurdert til 5 av 5 stjerner

I made a phone call from home as the…

I made a phone call from home as the key wouldn't let me into the car.The mechanic arrived within half an hour. and identified the problem and fixed i

1. mars 2025
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Svar fra Driver Guardian

That's great Florence.
We are so pleased your key was sorted out for you.
Thank you for sharing your experience with us.

Vurdert til 5 av 5 stjerner

Motorhome breakdown

This the first time I have had to use my breakdown cover .My call was answered immediately .The problem was explained and the person arranged for recovery. The vehicle was transported to garage in less than 2 hours .I was kept informed all the time when breakdown company was arriving. The service was 1st class

28. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Thank you very much Robert we appreciate your feedback.
We are happy you find our service 1st class.

Vurdert til 4 av 5 stjerner

I've not had to use the service since I…

I've not had to use the service since I joined a few years ago, so I can't really form an opinion. I'm happy with the reduced cost this year though.

19. februar 2025
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Svar fra Driver Guardian

Thank you for taking the time to give us a review,
We are pleased you are happy with our pricing.

Vurdert til 5 av 5 stjerner

A Great Business to deal with. I have been using Driver Guardian for…

I have been using Driver Guardian for several years, I currently have three vehicles with them and probably a fourth one soon. They are easy to get hold of and talk to on the phone. Their breakdown procedure is efficient. They do not try to up sell.
They are good value.

18. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Thank you very much Richard we are so pleased you have had a good experience with our company.

Vurdert til 5 av 5 stjerner

The best company on the market 5*****

I’ve been with Driver Guardian for many years and I would not change to any other company. I now have three of my family using this company and like me they give it 5 stars.
They offer a superb package at a very reasonable price and provide a range of services for the one price .Other companies would charge you a lot of money for a roadside service only. Highly recommended.

12. februar 2025
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Svar fra Driver Guardian

Thank you David we are very grateful for your review. We will do our best to continue to deliver an excellent service.

Vurdert til 5 av 5 stjerner

Relief

Very happy with the help I got to the point and helpful in every way

8. februar 2025
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Svar fra Driver Guardian

Thank you very much David we are very grateful for your review.

Vurdert til 4 av 5 stjerner

Perso I’m

Personally I have not had to use Driver Guardian but my partner who had contacted you when her car wouldn’t start was let down by your call centre not ringing her back to advise on the action taken to help. End result a two hour wait and help from another source to get her home. Apology accepted from your representative hopefully just a one off failure to help! Reports from friends I’ve advised to come to you for cover and the help they’ve received have been very good

12. februar 2025
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Svar fra Driver Guardian

Hi Luke, thanks for your review, we really appreciate your feedback and if you need us in the future we will be there to help.

Thanks
Gareth Halsall
Driver Guardian

Vurdert til 5 av 5 stjerner

Superb service 👏

We have used driver guardian for a number of years now. We have had to use the call out a couple of times. Both times absolutely superb. Always friendly and helpful staff. Plenty of notice for renewal. Quite simply I cannot fault them!

8. februar 2025
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Svar fra Driver Guardian

Thank you very much for your kind review.
We really appreciate it and we will continue to give the best service we can.

Vurdert til 5 av 5 stjerner

London cabbie

Changed my bad review to this as I've had a call from the manager and it seems that I was told the wrong information or I misinterpreted it , anyway all seems ok .

6. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Hi Dave, thanks for your time on the phone, it was a pleasure to speak to you.

Thanks
Gareth Halsall
Driver Guardian

Vurdert til 5 av 5 stjerner

Great service really happy

Had a few questions re renewal... Great customer service sorted the issues out.
Renewed again for my 4th time without hesitation

25. januar 2025
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Svar fra Driver Guardian

Thank you Mr Buckley for your loyal custom.
We appreciate your review.

Vurdert til 5 av 5 stjerner

Really helpful customer service team

Really helpful customer service team. They helped with changes to policies very well. Everything went very smoothly and efficiently when I had a breakdown. Would definitely recommend

28. januar 2025
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Svar fra Driver Guardian

Thank you so much for sharing your experience with us.
It is pleasing to hear everything went smoothly when you had a breakdown
And thank you for your future recommendation.

Vurdert til 5 av 5 stjerner

Really good service and buying…

Really good service and buying experience....decent price as well. This customer happy and recommends (has not yet had to use any breakdown service).

25. januar 2025
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Svar fra Driver Guardian

Thank you very much for your feedback.
We are happy you are pleased with our pricing
And appreciate your future recommendation.

Vurdert til 5 av 5 stjerner

Good value cover

Good value cover for any of my vehicles. The flexibility suits me well.

22. januar 2025
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Svar fra Driver Guardian

Thank you very much we appreciate your feedback
We are delighted you are happy with our service.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service
I have been a member of driver guardian 4 years and never had to use until yesterday when had a flat battery on car . With it being 4pm in Christmas Eve I thought this could be a problem but no , seamless call centre process and booking in for someone to come out to my home and assess issue . Within 45 mins of the initial call the car was charged and I was on my way .
Way above my expectations and I will definitely be recommending to others .

24. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Thank you so much Mark for your review we are so pleased you were dealt with quickly and efficiently
We are grateful for your loyal custom and for your future recommendation.

Vurdert til 5 av 5 stjerner

Renewal of membership.

Renewed my membership today with Driver Guardian and it could not have been easier. I spoke with Gareth, but our call was interrupted as I had a work issue to deal with. Gareth said he would ring me back in half an hour and he did just that. Gareth was polite and extremely helpful and the renewing of my membership was very straightforward and done very quickly. An excellent service.

9. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Hi Jonathan, it was a pleasure to speak to you, thanks so much for the review.

Thanks
Gareth Halsall
Driver Guardian

Vurdert til 4 av 5 stjerner

Last Saturday I posted an unhappy…

Last Saturday I posted an unhappy review on Driver Guardian.
Since then their customer service has been excellent. I have had conversations with two of their team & they were able to explain the events of the evening in question.

21. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Driver Guardian

Hi Mary, thanks for the review, it was a pleasure to speak to you. I am happy we have resolved this for you.

Thanks
Gareth Halsall
Driver Guardian

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv