So used to completing an online quote request form for companies only to never hear back. Jack @ drainage central called me back within a couple of hours and has handled an often complex order across... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was replacing cast iron guttering, going from the main roof to a smaller roof and then down to an existing gulley. So measurements were critical. In that respect, the wide range of 68mm cast iron st... Vis mer
Selskapet har svart
How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Vis mer
Selskapet har svart
Jack was very helpful and knowledgeable of the products I required. Although two gutter angles had to be manufactured the delivery was very quick of the whole order.
Informasjon om virksomheten
- Byggevareleverandør
- også i
- Leverandør av plastprodukter
- Metalleverandør
- Oppussingsforretning
- PVC-industri
- Ståldistributør
Skrevet av virksomheten
Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.
Kontaktopplysninger
184C Wisbech Road, PE158EZ, March, Storbritannia
- 03302 230 275
- customerservices@drainagecentral.co.uk
- drainagecentral.co.uk
4,8
Enestående
231 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered bespoke angles
Ordered bespoke angles, only 1/4 turned up along with another which was the wrong angle. still awaiting the remaining 3 angles
7. august 2023
Svar fra Drainage Central
Hi Will,
We sincerely apologise for the inconvenience caused by the incomplete and incorrect delivery of the bespoke angles. We understand your frustration, and we are committed to resolving these issues as swiftly as possible.
Rest assured that immediate action has been taken to address this situation. We have already requested replacements for the missing and incorrect angles, and our manufacturing partner is diligently working to produce and deliver the correct angles to you. Please keep in mind that since these angles are bespoke and made to order, we rely on our manufacturing partner's expertise to fulfil these specific requirements.
Your understanding and patience are greatly appreciated during this process. We want to emphasise that your business is highly valued, and we are pleased to hear that the other items in your order were accurate. Thank you for bringing this matter to our attention so that we can take prompt action.
Kind regards,
Drainage Central Team
Helpful service designed to ensure I…
Helpful service designed to ensure I got what I needed for my projected - not what I ordered LOL.
9. august 2023
Svar fra Drainage Central
Hi Jeremy,
Thank you for your positive feedback! We are pleased to hear that our service was helpful in ensuring you obtained what you needed for your project, even if it wasn't exactly what you initially ordered.
We look forward to dealing with you again in the future.
Kind regards,
Drainage Central Team
Everything happened as it was supposed…
Everything happened as it was supposed to.
Goods delivered in good time and as ordered- thank you
2. august 2023
Svar fra Drainage Central
Hi Frances,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that everything went smoothly and as expected.
Your satisfaction means a lot to us, and we truly appreciate your feedback. Should you require any further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Kind regards,
Drainage Central Team
Quick delivery
1. august 2023
Svar fra Drainage Central
Hi Ian,
Thank you for your 5 star review and for highlighting our quick delivery service. We are thrilled to hear that your order was delivered promptly and look forward to dealing with you again!
Kind regards,
Drainage Central Team
Finding and receiving what I wanted was great
Finding what I wanted was easy, as was placing the order through to receiving it in a timely manner. Great service!
11. juli 2023
Svar fra Drainage Central
Hi Peter,
Thank you for your great review! We are pleased to hear that finding what you wanted was easy and that the entire process, from placing your order to receiving it, was smooth and timely.
At Drainage Central, we strive to provide a seamless and user-friendly experience for our customers. We understand the importance of making it easy for you to find and order exactly what you need. Additionally, we prioritise prompt delivery to ensure that you receive your order in a timely manner.
We hope to deal with you again in the future.
Kind Regards,
Drainage Central Team
Angled guttering brackets
Items I ordered arrived very quickly. All neatly packaged & exactly what I wanted. I used the guttering brackets on my fence with wire mesh to stop my foster cats escaping. Worked really well.
16. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Drainage Central
Good afternoon,
Thank you for your amazing review!
We are glad to hear that our products arrived swiftly and were exactly what you wanted. We know how important it is to have a secure environment for your cats, so we are happy that our guttering brackets worked well in keeping them safe. We hope they continue to stay safe and sound with the help of our products.
We would love to see some photographs of our products in action. Email us at customerservices@drainagecentral.co.uk if you are happy to share some!
Kind regards,
Drainage Central
Great Service
Had the product I wanted at a decent price. Delivery was quicker than promised. Great service, thanks.
29. juni 2023
Svar fra Drainage Central
Hi Dave,
Thanks for taking time to leave us such a great review!
We are delighted to hear that we were able to provide our customers with a great product at an affordable price. Moreover, it is wonderful to know that the delivery was even quicker than expected. We strive to exceed all expectations in terms of customer service and satisfaction.
We hope to deal with you again in the near future.
Kind regards,
Drainage Central Team
Very good product
Very good product, delivered on time and well protected to avoid any scratches etc.. A bit pricy and a better discount structure would be helpful
8. juni 2023
Anmeldelse skrevet uten oppfordring
Good product and delivery
13. juni 2023
Good service.
5. juni 2023
Check delivery charges!
Purchasing online was great and they had items I couldn't get anywhere else, so I was happy to see that delivery was 3-5 days. I wasn't happy though when I saw that the delivery charge was £15!!! Even more expensive than the items I purchased!!! I went ahead as I had no option (items not available elsewhere). Even less happy when the goods took 8 days to get to me. So the items etc are great, but delivery & charges are a bit of a rip off.
17. mai 2023
Svar fra Drainage Central
Hi George,
Thank you for leaving us a review and detailed feedback.
Its great to hear that you were able to source what you required after not being able to locate anywhere else - we are proud to offer such a wide range of goods.
Delivery costs are based on a variety of factors, and we try and keep them as low as possible, we even offer free delivery at some points too. It sounds like the delivery charge was displayed clearly before ordering which is important to us, you do not need to create an account to do this just click and add to basket.
After taking a look at the order, it looks like it was delivered on the 6th working day so apologies you didn't receive it when expected (advertised 3-5 working days).
Thanks again for leaving us this feedback, and it will help improve the services we provide.
We hope to hear from you again in the future.
Kind Regards,
Drainage Central Team
Dealt with my order efficiently with no…
Dealt with my order efficiently with no problems.
9. mai 2023
Web site easy to use and the guttering…
Web site easy to use and the guttering is good quality delivery service on time
26. april 2023
Good communication + Fast Delivery
Good communication, fast inventory check and had the item in stock. Delivered within 2 days.
3. mai 2023
Fast delivery of guttering.
Fast delivery of guttering of the complete order, no damaged parts despite delivery drivers haste to drop and go.
13. april 2023
Customer service from Jack was awesome…
Customer service from Jack was awesome and the Chat bot worked well for me.
Good not arrived yet, so hopefully they will be as good!
18. april 2023
Anmeldelse skrevet uten oppfordring
Very happy with our purchase
29. mars 2023
Svar fra Drainage Central
Hi Sarah,
Thank you for taking time to leave us a 5 star review!
We are pleased you are happy with your purchase and hope to deal with you again.
Kind Regards,
Drainage Central Team
helpful & knew the stock well
3. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Drainage Central
Good morning Martin,
Thank you for taking time to leave us this excellent review.
At Drainage Central we always strive to provide the best service to our customers, so we are very happy to hear about your good experience with us.
We hope to deal with you again soon.
Kind Regards,
Drainage Central Team
Part of the order was missing spoke to…
Part of the order was missing spoke to customer service and they were spot on. Pipe ain't bad either
27. mars 2023
Svar fra Drainage Central
Good morning Kyle,
Thank you for taking time to leave us a 5 star review!
We're pleased your issue was dealt with efficiently and hope to deal with you again in the future.
Kind Regards,
Drainage Central Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.