So used to completing an online quote request form for companies only to never hear back. Jack @ drainage central called me back within a couple of hours and has handled an often complex order across... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was replacing cast iron guttering, going from the main roof to a smaller roof and then down to an existing gulley. So measurements were critical. In that respect, the wide range of 68mm cast iron st... Vis mer
Selskapet har svart
How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Vis mer
Selskapet har svart
Jack was very helpful and knowledgeable of the products I required. Although two gutter angles had to be manufactured the delivery was very quick of the whole order.
Informasjon om virksomheten
- Byggevareleverandør
- også i
- Leverandør av plastprodukter
- Metalleverandør
- Oppussingsforretning
- PVC-industri
- Ståldistributør
Skrevet av virksomheten
Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.
Kontaktopplysninger
184C Wisbech Road, PE158EZ, March, Storbritannia
- 03302 230 275
- customerservices@drainagecentral.co.uk
- drainagecentral.co.uk
4,8
Enestående
231 anmeldelser
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Replacing damaged downpipe
Just ordering a length of aluminium downpipe to replace a section hit by a car. Quality was fine and colour a good match, but delivery was expensive and slow.
28. august 2024
Svar fra Drainage Central
Hi John,
Thanks for taking the time to leave us a review. We're pleased to hear that you're happy with the quality and colour of your product!
Regarding the delivery, the product ordered is painted to order and therefore has an estimated lead time of 7 - 10 working days. This information is clearly displayed on the product page and at checkout. Apologies if this was not clear. According to our system, your order was delivered within this timeframe. However, if this is incorrect, please don't hesitate to contact us at customerservices@drainagecentral.co.uk, and we'll be more than happy to look into it for you.
Kind regards,
Drainage Central Team
Svar fra Drainage Central
Hi Jerry,
Thanks for taking the time to leave us a 5* review. Your feedback is greatly appreciated!
Kind regards,
Drainage Central Team
The company took 5 days to deliver and…
The company took 5 days to deliver and I was charged £15.0 the part only cost £12.00 so we have £27.0 for a part that cost £12.00 yes it was a Victorian cutter but next time I would go some were else
2. august 2024
Svar fra Drainage Central
Hi Peter,
Thanks for taking the time to leave us a review. We appreciate your feedback.
Regarding your delivery, the item ordered has an estimated lead time of 3 - 5 working days, and according to our records, it was delivered on the 3rd working day.
As for the delivery charge, we strive to keep these as low as possible, considering various factors. We also offer free delivery at certain times. It's important to us that delivery charges are clearly displayed before purchase, and I'm glad this was the case for you. You can view these costs without needing to create an account—just add items to your basket.
Kind regards,
Drainage Central Team
Svar fra Drainage Central
Good afternoon Heather,
Thanks for your great review!
We look forward to dealing with you again in the future.
Kind regards,
Drainage Central Team
Top product and service good prices…
Top product and service good prices will use again
31. juli 2024
Svar fra Drainage Central
Hi Garry,
Thanks for your great review and we look forward to dealing with you again!
Kind regards,
Drainage Central Team
Delivery time was much longer than…
Delivery time was much longer than expected, product fine
29. juli 2024
Great Service
From original enquiry, competitive prices, communication and efficient delivery of the goods; Drainage Central have been a genuine pleasure to deal with.
19. juli 2024
Anmeldelse skrevet uten oppfordring
Quick and simple
3. juli 2024
reorganised difficult livery
1. juli 2024
Great service
I have used Drainage Central before and they have always given great service. Easy on line ordering, good prices and prompt delivery. Many Thanks
28. juni 2024
Sent wrong item
Waited the full 7 working days delivery which was fine as it is stated . Only ordered four items and one was wrong as I needed to complete our job I needed to travel 32 miles round trip to get the item elsewhere .
4. april 2024
Svar fra Drainage Central
Good Morning Paul,
Thank you for taking the time to leave us a review.
We are glad the delivery arrived as advertised, but sorry for inconvenience the incorrect item that was delivered caused.
We always recommend no work is scheduled until all items have arrived on site and have been checked, but we understand this is not always practical.
Once informed of the issue, next working day delivery of the correct item was offered.
Thanks again for your order, and we will aim to improve on the issues mentioned in the future.
Kind Regards,
Drainage Central Team
Great product fast delivery
Great product fast delivery
Cheaper than my local supplier even with delivery👍
3. april 2024
Svar fra Drainage Central
Good morning Timothy,
We are pleased to hear that you are satisfied with the product, shipping, and pricing!
We make it a priority to offer competitive prices on our products and delivery services, and your positive feedback means a lot to us.
Kind Regards,
Drainage Central Team
Svar fra Drainage Central
Good morning,
Thank you for your feedback!
We're glad that you had a positive experience and we was able to offer next day delivery on this particular order.
Ensuring that our products are well packaged is a top priority for us to guarantee they arrive safely.
We hope to deal with you again soon.
Kind regards,
Drainage Central Team
Great product and service
5. februar 2024
Svar fra Drainage Central
Good morning Nick,
Thank you for your feedback!
We're glad to hear you are pleased with both the product and the service. If you have any further comments or questions, feel free to contact us.
Kind regards,
Drainage Central Team
Great service and product
Great service and product, however postage charges seem a little high when your order is small and light.
5. januar 2024
Svar fra Drainage Central
Good morning Andrew,
Thank you for your feedback.
We're pleased to hear that you found both our service and product to be great.
We appreciate your feedback regarding the postage charges for small and light orders. Delivery costs are based on a variety of factors, and we try and keep them as low as possible, we even offer free delivery at some points too.
If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing us!
Kind regards,
Drainage Central Team
Brilliant service
Brilliant service. We are tricky to access and Jack was brilliant at sorting out an alternative means of delivery. Very happy with our 'heritage' guttering. We've installed new large gutters to cope with the increased rainfall we're getting these days and which looks set to increase in the future.
12. januar 2024
Anmeldelse skrevet uten oppfordring
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