Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The lady at reception was super helpful as it was my 1st visit to the Bidvest VIP lounge at OR Tambo. Food was GREAT, and it was good to relax in comfortable chairs. I would suggest that they change t... Vis mer

Vurdert til 4 av 5 stjerner

Offers wide selection of lounges at different airports worldwide. However, access is not guaranteed when the lounge is fairly occupied. One can be turned away and asked to come back later at a speci... Vis mer

Vurdert til 3 av 5 stjerner

We tried Maharba lounge for the 1st time using dragon pass. experience was good. Food and drinks were enough but air conditioning was broken. Fan was able to keep up even with that much crowd but it... Vis mer

Vurdert til 5 av 5 stjerner

Efficient entry and relaxing time before our flight. Manchester terminal 2 Escape lounge. Thanks to Mo the bar attendant who was extremely helpful and attentive. Smiling and joking with customer... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Dragonpass is your gateway to a better travel experience. We connect travellers to a global network of airport lounges, dining, Fast Track security, and lifestyle benefits — all in one easy-to-use app. Whether you're flying for business or leisure, Dragonpass gives you access to comfort, convenience, and exclusive perks at every stage of your journey. Trusted by major banks, airlines, and travel partners worldwide, we’re here to make travel smoother, smarter, and more rewarding.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

278 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 63 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

My first experience using the dragon pass

My first experience using the dragon pass is a little bit of disappointed, in the app notes for entitlements can be used for both cardholders and guest, so I still have 2 entitlements and i want to used is for me and my husband but they say it can only used for 1 cardholder only, correct me if this is a misunderstanding in using dragon pass, because of it I still use lounge key access for my husband . And for the lounge in Changi airport T4 Blossoms the lounge is limited food and beverages, the place is a bit sad in my opinion

26. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Dragonpass

Svar fra Dragonpass

Good Afternoon,

I am sorry to hear that you are disappointed with your entitlements and your experience with the lounge that you visited.

To help us review your concerns fully and provide an accurate response, we have asked for some additional information from you.

Once we receive these details, a member of our team will reach out directly to assist you further and discuss the matter in greater detail.

Best regards,
Dragonpass Customer Experience Team

Vurdert til 5 av 5 stjerner

The access using Dragon Pass was smooth…

The access using Dragon Pass was smooth and fast as usual, the airport lounge, of T2 was a good expereince for us with quite a spread of breafast foods. Customer services of the front desk, servicing area were up to our satisfaction.

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love the Dragonpass app

Love the Dragonpass app. I always use it to get into the Club Rooms at Birmingham airport. Excellent staff and service and food in the club rooms special thanks to Richie and Rhianna who served. App is easy to use.

18. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

My family and I visited the lounge at…

My family and I visited the lounge at KLIA, Terminal 1, late in the evening. We were tired and hungry after a long journey, but unfortunately the experience was disappointing. The buffet was almost empty, with very limited food choices available. We were also informed that no alcohol was included except for beer, which we would have appreciated knowing in advance before selecting this lounge.

As most of the remaining food was very spicy, it was not suitable for our children, and we had to specifically request something they could eat. Overall, the lack of variety and prior information made the visit less comfortable than expected.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Dragonpass

Svar fra Dragonpass

Thank you for taking the time to share your experience with us. I’m really sorry to hear about your experience at the lounge in KLIA Terminal 1.

To help us address this fully, we’ve asked for some additional information via Trustpilot so we can contact you directly and gain a clearer understanding of the circumstances. We’d like to review what happened and work towards a fair resolution.

Kind regards,
Dragonpass Customer Experience Team

Vurdert til 5 av 5 stjerner

Very pleasing experience from…

Very pleasing experience from registering on the App to linking your bank name and using the lounge benefits. It has certainly made my travel experiences more satisfying. I am happy with the Dragon pass app and benefits.

9. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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