Dolphin Stairlifts South West LTD Anmeldelser 99

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent experience all round, starting with the young lady in the showroom and ending with Gary who installed the lift, not forgetting Perry who did all the measurements. All the staff were friendl... Vis mer

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Vurdert til 5 av 5 stjerner

Very professional and friendly service to install a tricky stairlift with lots of twists and turns. Impressive precise workmanship carried out by Lee and Neal who were extremely courteous. Nothing wa... Vis mer

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Vurdert til 5 av 5 stjerner

Our staircase was a particularly tricky circular staircase in a listed building . The Instaler Lee went to exceptional lengths to retain our handrail to maintain safety for non chair users . He did a... Vis mer

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Vurdert til 5 av 5 stjerner

Great team - arrived 3 days after initial communication to give advice, measure up and costings. Three days later a fitter arrived to instal. After 3 hrs he had completed the work to a high standard... Vis mer

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Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. Leverandør av hjelpemidler for funksjonshemmede
  3. Tjenester og støtteorganisasjon for funksjonshemmede
  4. Heismontør
  5. Hjemmesykepleie
  6. Eldreomsorg

Skrevet av virksomheten

Dolphin Stairlifts (South West) Ltd are an independent provider of stairlifts, through-the-floor-lifts, pool hoists and other lifting solutions to clients in Devon. We are also referred to as ‘Dolphin Devon Stairlifts’. Being an approved agent for many of the largest manufacturers in the industry including Stannah, Wessex, Access, Stiltz homelifts, Platinum, Terry Lifts and Bruno means we can provide the right product for your individual requirements at the best price. We’re not tied to one manufacturer or one type of stairlift; so no matter what your requirement, we can find the right solution for you and your home. Our team prides itself on being highly professional whilst offering that personal touch and warmth which comes naturally from a family-run business. We care that you have the right stairlift or lifting solution fitted to meet your individual needs and with over 25 years’ experience, we are confident in the advice we give and the work we do. We don’t employ sales people to carry out our free surveys – just trained engineer surveyors who are not paid on a commission basis. So there’s no hard sell from us and we never outstay our welcome. As well as catering for individuals in their home Dolphin Devon Stairlifts works with Local Authority and Professional Care Providers including; Devon County Council, Exeter City Council, Plymouth City Council, Torridge District Council, Torbay Council, South Hams District Council, Westward Housing Association, Cornerstone, Guinness Trust, LiveWest and Pluss Home Improvement Services.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Reliable

Pleasant to deal with and understanding

17. september 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you for your review

Vurdert til 5 av 5 stjerner

Excellent service in every way

Excellent service in every way, over both a stair-lift and a recliner bed/chair.

12. september 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you for your feedback, we are thrilled we could install a your new lift and provide you with mobility solutions for your home too!

Vurdert til 5 av 5 stjerner

Full Marks !

Our staircase was a particularly tricky circular staircase in a listed building . The Instaler Lee went to exceptional lengths to retain our handrail to maintain safety for non chair users . He did an absolutely first rate job and I could not praise him highly enough for his efforts . I have no hesitation in giving Dolphin the highest marks for the whole package .
Nigel Curry

16. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dolphin Stairlifts South West LTD

Hi Nigel, thank ou so much for your review, we were so pleased to have fitted your lift for you.

Vurdert til 5 av 5 stjerner

My parents are 90 and 91 and with no…

My parents are 90 and 91 and with no toilet or bed down stairs the quick service is great.

3. september 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you Gary for leaving us a review, we are always delighted to be able to assist your parents.

Vurdert til 5 av 5 stjerner

Chair lift

Friendly and patiently tried ways to fix the problem of the chair lift

20. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you for taking the time to review us, we were delighted to be able to fix your stairlift!

Vurdert til 5 av 5 stjerner

Really great service

Really great service, always a swift efficient response to cell outs

18. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you Lynn for reviewing us, we are always delighted to be able to get the lifts back up and running swiftly.

Vurdert til 5 av 5 stjerner

Two years ago

Two years ago, three well-known companies refused to install a stair lift in our home. The problems they could not deal with were:
• The house was over a century old.
• The stairway up three floors was too steep.
• The stairway was too narrow.
Then a surveyor/engineer came from Dolphin Stair Lifts. He examined every inch of the three-floor stairway. He agreed to go ahead. His meticulous survey and plan was perfect. We could not express our appreciation enough. Now it has been working for two years every single day, and sometimes several times a day; again perfect. Yesterday a vacuum cleaner tube rolled into the path of the stair-lift and it stopped working.
After a 'phone call to Dolphin, in less than an hour a young engineer arrived. He had to replace a broken part and then he gave it a full service and greased the mechanism afresh. Result: Perfect. It is as good as new. We happily paid just £68 for the replaced parts and paid for the approaching third year annual service. They will not have to send out another team member to do an annual check.

Obviously, I feel that Dolphin Stair Lifts deserve everyone’s attention. I completely trust their extraordinary skill, the straightforward very safe chair, the perfect mechanism and design and their overall excellence.

1. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thankyou so much David for such a detailed review, this will really help other clients to make an informed choice and give themselves freedom within their homes.

Vurdert til 3 av 5 stjerner

Engineer was nice and polite shame the…

Engineer was nice and polite shame the lady on accounts was not received bill very quite after his visit I was never told that there were batteries in the remote yet I looked and read the manual was told the men who fitted the did not have to show me how to use it not their job for nearly £9000 not good contact the manufacturer because it’s not in their booklet
The indoor lift had dirt in an odd place yet was cleaned prior to the visit I had previously been told not to touch certain parts of the rail I was told because I had had the problem for some time I should have called right away instead of trying all options 1st which I had done to no avail as it was intermittent and in my option even small power cuts the lady in question needs lessons in customer relations

13. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you for your feedback. We’re sorry to hear you feel this way. We’d be happy to go through the details with you again, so please feel free to contact us directly. We take all feedback seriously and want to ensure everything is clear.

Vurdert til 5 av 5 stjerner

Lovely people on the end of the phone

Lovely people on the end of the phone, prompt service, excellent engineers. Left the job, after servicing, all clean and tidy. Couldn’t ask for more, good job all round.

19. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you so much for taking the time to review our family run business it means a great deal to us.

Vurdert til 5 av 5 stjerner

Absolutely brilliant service

Absolutely brilliant service. Everyone involved that came to my house was polite&friendly. Highly recommended

13. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dolphin Stairlifts South West LTD

Thankyou so much for taking the time to review us we are delighted to have been able to assist you.

Vurdert til 5 av 5 stjerner

quick response time to repair a fault…

quick response time to repair a fault on my fathers stairlift. friendly staff.

13. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you for your review, we were delighted to get the lift back up and running quickly

Vurdert til 5 av 5 stjerner

Dolphin stairlifts, great value and service

Dolphin stairlift provided good advice without trying to inflate the price. The installation engineer was meticulous and explained everything once he had finished. The price was very reasonable. All in all a very positive impression of the company was gained.
We have already recommended Dolphin to several other people.

4. august 2025
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Svar fra Dolphin Stairlifts South West LTD

Thank you Phil for taking the time to leave us a review and for recommending us onto others so that they too may benefit.

Vurdert til 5 av 5 stjerner

Professional service

Gary was quick, efficient and professional with the installation of my stair lift.

8. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Dolphin Stairlifts South West LTD

Thank you for taking the time to review Dolphin and of course Gary!

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