dokidokicosplay Anmeldelser 69

Concernant les costumes, très satisfaite, beau tissu, beau produit.
Par contre ne vous trompez pas de taille ! ( c'est ce qui m'est arrivé)
Les frais d envoi de retour sont à votre charge ( douane et compagnie, minimum 70€)
Et les frais pour le nouvel envoi à votre charge également, douane et compagnie rebelotte.. autant vous dire une je l'ai pas renvoyé et revendu tristement.

Mixed feelings but overall satisfactory. I ordered the Panty cosplay and shockingly, it's almost too big on me. Most reviews claim to order a size up, but I ordered according to my measurements and the top and skirt are somewhat droopy (which can be adjusted). The quality is still really good for the price. There's a lot of pieces that come with the cosplay, and I mean A LOT. If you're looking for a Halloween costume, these are pretty high quality. You'll be paying for the same price as Spirit and Party City. For the shipping, my cosplay came in on time and quick. I ordered from the ready to ship option and had no issues with it being delivered. The tracking however, VERY sketchy. The website linked to track it is down, so I had to use a third party site to get the tracking to work. I would definitely order from them again. However, I would eye the cosplays a bit and look at other reviews before purchasing. If you are doing the ready to ship option, it will be 2 weeks max before you see it out for delivery.

First part of the order was delayed 12 days (everything I ordered was either ready to ship or in stock). Then the wig started falling apart after two uses.

Ich habe eine Charakter Wig bei Dokidoki gekauft. Sie kam pünktlich, wie angekündigt. Da hört das Positive aber auch schon auf. Die Perücke sieht nicht aus wie auf den Bildern, ist nicht vorgestyled, wie es den Anschein gemacht hat und sie kam komplett zerzaust und viel zu voluminös an.

Ordered a pre-sale plushie back in March.
I know it's pre-sale but it still hasn't arrived. I tried contacting them 5 times and up until yesterday they didn't respond.

They then claimed the plushie would come out this month, while i already had contact with the original supplier who said it won't be released until october.

Poor communication, and when they do respond they just lie.

Don't order from this place it's not worth the hassle

Wrong measurements on CHART, asks to pay for return fee AND new ship fee for a size exchange
I understood there was a return fee and resend fee, but the sizing was on their part. I have ordered a cosplay from them after they got praised so much by other cosplayers. I have measured and rechecked their chart TWICE and ordered an item in my size according to their size chart. And it was too small in the chest area that not even the deviation in the measurements could excuse.

Not only that, express shipping was paid and it took as long as standard shipping, way overdue and way too late. I e-mailed them immediately but they only answer at the end of their active hours so that it would be more difficult to contact them before the refund timeframe is up.

They said I can “give to a friend for 10% off discount” or pay practically double the price of the cosplay which was $35 dollars, $30 to charge for express shipping, and to pay $40 to return and possibly another $14 or $30 RESEND fee that was already scammed out of. Go to E or Mic instead. Not this company.

Edit to Add, 1 week later of e-mails: They gave me a FAKE address that would not make sense even with translating, refused to show via GMaps, confronted them about it, tried to ensure me the return address they provided was correct. It was not. They also last-minute stated that they would not refund the express-shipping of the initial cosplay ($30) and I was aware I was supposed to pay for shipping to send it back, even if it was late.

Order at LEAST 7 months prior to your event if you’re planning on getting a pre-sale cosplay. That’s the only (somewhat safe) way to ensure it’ll get there on time. Do not trust their estimated delivery unless it is a wig! Those take around 2~3 weeks to arrive!

Dokidokicosplay has not once, but twice delayed/cancelled my order without informing me. I order a cosplay in March 2024 for it to arrive around Late July (pre-sale, stated in email it was going to be shipped in early july), only for them to delay it significantly and set the delivery window to October or November. I now cannot wear that cosplay to a convention in August.

The second incident is when they continued to mark items on their website as “in stock” or “ready to ship”, when in reality it is not. I ordered a cosplay that was “in stock” two months prior to the convention, only for the status not to be updated, and being informed only AFTER i emailed them about it (like 3 weeks later) and them telling me it went pre-sale. Their costumer service is fine but it’s not great.

Dokidokicosplay IS a reseller from taobao hence the long shipping times. But despite that, there should be no delays/cancellations without informing the costumer.

Ich habe das Nahida Sr Cosplay hier gekauft. Es ist genau wie auf den Bildern. Der Versand war super schnell.
Es ist sehr gut verarbeitet. Die Stoffe fühlen sich wertig und angenehm an.

Von dem kleinen Umhang ist ein Knopf abgegangen, welchen ich aber problemlos wieder annähen konnte.
Leider ist ein Klebepad von dem rückenteil (mit der Glocke) wo das Band zum befestigen dran kommt abgegangen und verschwunden (samt Band). Das werde ich wohl nicht mehr tragen können.

Es hat super süße Einzelheiten, die sich sehr wertig anfühlen.
Dieses Cosplay ist meiner Meinung nach mit viel Liebe zum Detail angefertigt worden.
Der Schmuck für die wig ist auch dabei und kommt direkt mit verschiedenen klammern zum befestigen. Klasse!

Ich bin begeistert von der Qualität

My order was supposed to process for a max of 15 days and instead took 85. I understand mistakes happen, however they have done nothing to try and make it right, even after I emailed them. Now, they've been taking down my negative reviews about the experience which I find very sketchy.

I would LOVE to give 0 stars actually. I feel totally scammed by this company. The miku cosplay was okay, but the LED headset & LED hairclips.. pls for the love of god, DON’T buy it! Its just a terrible knock of product that from the AlieExpress website and I really thought I had a great opportunity to buy it from DokiDokiCos but hell no ><. It came in bubble wrapped paper bag together with my cosplay in a bag so the headset and hairclips were totally scuffed. Never buying here again.

I’ve looked into reviews from other cosplayers so I am really sure I cannot return these bad accessoires :).

I do NOT recommend buying from this company unless you want to get scammed!

I bought an Power Cosplay (Chainsaw Man) from DokiDoki and I bought it in an 3XL, I'm not that big but I wanted tobe sure that it fits. When I received the Cosplay it was way too small and it fit's a Friend of mine, who is just an S. I mailed them and told them about my Problem. They wanted some Photo's and they got some Photo's. After that they wanted me to send it to the US or Spain. I told them that I could do that, but that I'm only gonna send it with a tracking number and insurance. It was too expensive for them. So they just told me to "cut the Cosplay into pieces or Donate it" and to send them Pictures afterwards, to proof to them, that I actually destroyed it or got rid of it.

This was the last Time that I bought from them.

We ordered a cosplay (Elysia Herrscher of Human Ego Costume) that costed over $400 CDN and it came with 3 broken pieces (we found 2 and notified them via email WITH PHOTOS; my daughter found a third broken piece this morning, less than 12 hours after emailing them).

This was their reply to me this morning:
Hi dear
AZ276555
We are very sorry about that .
Please accept our most sincere apologies for the inconvenience caused.
This is the last batch of this costume,so we don't have extra replacements~
Do you think you can fix it by yourself?
We can refund you $10 as compensation ,and if you place a new order on our website ，we can send you a small gift .
What do you think?
Please feel free to let us know.

I told them I wanted replacement parts (their email said what do you think? )they refused to send replacements, citing; "This is the last batch of this costume,so we don't have extra replacements~" .

When I went on their website (today), the costume link was still selling, so they obviously have parts, they just didn't want to break up a set. If I could post pictures here, I would, but not possible. One part was very large and broken in half.

We have one pin broken, one pin missing a pin wire altogether and a chest plate cracked completely in half.

We have been ordering from Dokidoki since 2020. Be aware that if something happens to your costume in shipping, that is your problem, because they will not help you fix the issue.

BUYER BEWARE.

After posting this review and sending dokidoki a copy, I received this reply:
Hi dear
These are sold as a complete set. This time we will remove one piece from the complete set and send it to you for reissue. We will pack it in a box and bubble paper, but the delivery process cannot be guaranteed. If it is still broken this time, we cannot replace it. What do you think ,dear~

I have bought quite a few things from here and it's become a habit to always count at least two months wait on top of shipping time and the estimated time they'll have things in stock. They will not let you know if the item you bought is late and if you're buying from their AliExpress, you cant count on them having their stock up to date. Recently ordered in November with no response before mid January that it now apperantly was preorder and to add at least 100 days to the estimation of shipment.

Der Service ist unterirdisch. Packet ist seit 3 Wochen verschwunden. Ersatzlieferung wird abgelehnt und ich soll weiterhin warten. Das war meine letzte Bestellung bei diesem Unternehmen.😡

The pictures dont match the products at all. The cosplays look like cheap aliexpress products and the wigs arrive super messy

Bought a Kokomi outfit for my daughter. Quality of the dress is amazing. My daughter is thrilled with it. Customers service team are brilliant answering any queries I had in super quick time. I will absolutely buy from Doki again. Thanks a million Doki team.

Best cosplays I've ever purchased, will be buying all my future genshin cosplays from here. I have bought and worn Ayaka and Kazuha SR versions, currently waiting for my Xiao one. The wigs were great too! Expensive but you get what you pay for. Sometimes little parts fall off but it's nothing a bit of glue can't fix! Highly recommend, just be careful with sizing.

Ik had een cosplay besteld ergens in februari en had zelfs extra kosten betaald voor fast delivery. Het pakket heb ik nog altijd NIET ONTVANGEN, en we zijn al eind mei. Ik heb duizend mails met hun zitten sturen waar ze niet echt mij hielpen. Ze draaiden maar rond de pot. Nu heb ik nog altijd geen geld ontvangen of ze hebben nog altijd niet een nieuwe cosplay verzonden. Ze zeggen dat de cosplay eerst terug moet toekomen bij hun... we zijn ondertussen al 3 maanden verder! Heeeel slechte customer service, en totaal geen begrip voor de klant of mijn tevredenheid. Ik heb 200 euro betaald voor deze cosplay wat veel geld is! En nog altijd niets ontvangen van geld of cosplay!

I'm from sweden, so I expected it to take a few months or so. But 1,5 weeks later and it was already here (1,5 weeks from ordering it, so it only took it 1,5 days to both process and send). I ordered an ssr quality costume and it was SO good material. I was very surprised since cosplay costumes tend to have kinda bad materials so that it can be relatively cheap. Even the stockings were super stretchy, just like normal ones. Compared to other sites, shipping is also quite cheap. Will definetely buy from there again.
[Edit] - I forgot to write it but I definetely recvommend this site for taller people out there! I'm very tall and The cosplay still fot very good.

I loved the one SR cosplay I bought from them before and love them even more now for their wonderful customer service! I had a package arrive while I was on a trip and it ended up being stolen. After quickly providing evidence that it had truly been stolen, they are sending another to replace the one that was lost and I couldn't be more grateful! Will continue to buy my cosplays from them for the foreseeable future!