I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was muc... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a technical issue and the owner Matthew returned my call and found an immediate solution! Amazing old fashioned and honest service without any headache. Matthew and his team shipped my orde... Vis mer
I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I hig... Vis mer
Payed for 2 day shipping for furnace parts that I desperately need and I still have not received it. Probably won't order anything from you again and will avoid fedex at all cost. They have been here... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Kontaktopplysninger
Manchaug Mills, 9 Main Street #4A, 01590, Sutton, USA
- sales@direct-brand.com
- direct-brand.com
4,2
Bra
314 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Received product quickly
Received product quickly. Ceramic igniter fired up nicely. Wish they had more replacement parts for my Yoder smoker but I rehabbed it with this part
13. august 2021
Fast delivery
Fast delivery. Came next day everything was great. Customer service is local as well
9. august 2021
Easy to place order
Easy to place order, fulfilled accurately and shipped on a timely basis, great experience!
9. august 2021
Everything works fine easily to install…
Everything works fine easily to install
It’s summer so we can’t turn on the pellet stove full time yet but we tested it !!
24. juli 2021
Prompt Shipping
We received the item promptly and it worked perfectly upon installation.
18. juli 2021
Highly recommend
Got the oem number off my failed blower and they had the exact replacement at about half the price of some other places. Needed it asap so went with the next day option and it arrived just as planned. Installed and running again made easy with the right part
4. juli 2021
Anmeldelse skrevet uten oppfordring
Customer oriented & very professional
21. juni 2021
Great parts better customer service
I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.
9. juni 2021
My order was shipped right away and…
My order was shipped right away and received on time as promised.
Order was packaged well and every thing was in the box. I will use
Direct Brand again and would recommend them to any one who needs
to buy the products they sell.
2. juni 2021
So glad Walmart uses your company.
10. mai 2021
The part I needed was discontinued so I…
The part I needed was discontinued so I was skeptical about getting a replacement. Direct Brand had it for a reasonable price and it was shipped out very quickly. And the part worked. My oven lit right up. Direct Brand has been a five star service up to this point. Thanks.
4. mai 2021
Absolutely love the tall baseboard heat…
Absolutely love the tall baseboard heat covers, just wish they had the cover for the connecting boards and the corner cover. Went back to order more and they have the corner cover but it says it’s a left end cover, called and left msg regarding that as I need two corner covers for now but so far no one has called me back.
26. april 2021
The part came in a timely manner
The part came in a timely manner, was OEM, and fixed our issue.
25. april 2021
They quoted the correct shipping time
They quoted the correct shipping time. Part came new and securely wrapped with bubble wrap. Will use again.
22. april 2021
Svar fra Direct Brand
Dear Jennifer, thank you taking the time to leave a review. We are delighted to hear that you were please wit our overall service and look forward to doing business with you in the future. take care and be safe
Very fast shipping and good products.
21. april 2021
Svar fra Direct Brand
Dear Robert, thank you for taking the time to leave a review. we are pleased to hear that you are happy with our shipping and products. take care and be safe
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.