I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was muc... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a technical issue and the owner Matthew returned my call and found an immediate solution! Amazing old fashioned and honest service without any headache. Matthew and his team shipped my orde... Vis mer
I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I hig... Vis mer
I ordered the exact part number that is listed in the Lopi Deerfield manual which apparently is the same as the Lopi AGP; however, the mounting brackets are apparently different and so I had to use... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Kontaktopplysninger
Manchaug Mills, 9 Main Street #4A, 01590, Sutton, USA
- sales@direct-brand.com
- direct-brand.com
I ordered a part
I ordered a part, was shipped next day air. Received the part and it was defective. Contacted you and another was shipped out next day air and equipment is up and running. Excellent customer service all the way. Thank you..
Correct Item, worked perfect
They sent the correct deflectors (unlike an experience I had from another vendor). Shipping was quick and the price was great.
Excellent communication and very fast…
Excellent communication and very fast shipping of an igniter for a Lynx gas grill. Definately recommend!
Very fast service
Very fast service. Product was as described. My grill is back up and running, a few days after ordering.
Great value and arrived quickly!
excellent customer service
excellent customer service, quick shipping. return was a breeze, great company to work with.
Great Experience!!
We needed part ASAP, & they got it shipped out the next day! I sent email with some concerns & got response quickly! Very Happy!
Part was 1/4 longer in the furnace and…
Part was 1/4 longer in the furnace and is rubbing on the furnace door. Otherwise the inducer blower runs good.
HVAC parts
I used to work in the HVAC field and every supply house near my home. Wanted to sell me a combustion motor for over $750. So, I'm glad I did my research and found this company because it saved me a lot of money.
The convection blower replacement …
The convection blower was an exact match. The removal was a challenge and most of the rear of the stove needed to be removed.
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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