Great products and value. I had an issue with a missing product which took a couple of emails to rectify, but would still use again for my botanicals.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... Vis mer
I always order from here no problem. I ordered matcha powder and the bag was ripped so it was spilt out in the box it came in, think it might have happened in transit as the box said fragile but was s... Vis mer
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
Kontaktopplysninger
Nottingham, Storbritannia
- sales@dgstoreuk.com
- dgstoreuk.com
3,6
Middels
555 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent product and service
Always well packaged, prompt despatch and letter-box friendly. Excellent product and value.
25. februar 2025
I tried to email and get in touch…
I tried to email and get in touch multiple times regarding my order as it was the wrong adress on there, but had no reply or help with the issue. Unsure whether they sent them or not but either way the customer service is non existent. I want a refund
2. februar 2025
Svar fra DGStoreUK
We understand your frustration and would like to clarify the situation. Your order was processed and shipped as per our standard procedure. However, our store was closed from January 25th to February 6th, 2025, due to personal and health-related reasons, as stated on our website: https://dgstoreuk.com/pages/announcenments This explains why you did not receive a response during this period.
If there was an issue with the address provided at checkout, we unfortunately could not amend it after the order was processed. We recommend checking with your local courier regarding the status of the delivery.
We remain committed to assisting our customers and ensuring satisfaction. If you still require assistance, please contact us now that we have resumed operations.
Best regards,
Dawid
DGStore UK Customer Support
Excellent
Great choice of products really quick delivery, I will definitely use over my previous supplier
17. januar 2025
very bad experience
placed the order 4 days before they close for Christmas, expecting it to be processed and despatch before they close because their delivery policy is 24 to 48 hours after payment. They scheduled the delivery the night before their closure but only posted the order a week after the shipment notification (after the last posting date), as if they want to make sure I can't receive it before Christmas! will not buy from this store again
**I ordered on 10th Dec and still not received the delivery today 21st Dec
10. desember 2024
Svar fra DGStoreUK
Hello. Your order has been packed and dropped off directly with Leicester Royal Mail Sorting Office, we are very sorry for the inconvenience caused by work of Royal Mail during this very busy period
Great quality Ceylon Green Tea
Prompt despatch and delivery, well packaged good quality product, as always.
Thanks
11. desember 2024
Product very goog quality
Product very goog quality. I believe I will buy from you again.
22. november 2024
DG Stores always provide good quality…
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is ever a query.
14. oktober 2024
I always buy my flower petals from DG…
I always buy my flower petals from DG store.
They are vibrant and perfect my projects.
Thank you
9. oktober 2024
Anmeldelse skrevet uten oppfordring
i never received my order
24. september 2024
Svar fra DGStoreUK
Order has been refunded in full as it ha sbeen lost during transport for which we are very sorry
Value for money…
Bought the little rose buds to make a heart wreath, not used them yet but they look ideal for the job. Lovely colour also nice and firm for glueing to frame.
25. september 2024
I would recommend them
I buy my peppercorns from them each time. It's a nice spicy peppercorns, and I would recommend them.
24. september 2024
Products good - Privacy BAD
I was happy with the products, although you can tell the quality control is lower than usual - however this correlates with the price so I am happy overall.
Considering that I paid for delivery, bought in a Friday and not received until Thursday the next week: I would say this is a slow delivery time.
The most upsetting thing is that they obviously give your email address to other companies, as I have got many spam messages since shopping with them; My assurance it's them sharing my details is certain, as I have been out of the country for a couple of years and my email address has not been used for anything else apart from my purchase with this company 🤨
5. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra DGStoreUK
Thank you for your feedback. We're glad to hear you were happy with our products and found them to be in line with the pricing.
Regarding delivery times, we always aim to dispatch orders promptly, but delivery speed ultimately depends on the courier service. If your order was placed on a Friday, it would have been processed the next business day, and delivery times may vary depending on Royal Mail or other couriers used.
As for your concern about spam emails, we want to assure you that we never share or sell customer data to third parties for marketing purposes. The only external parties that receive necessary details (such as your name and address) are our trusted couriers, primarily Royal Mail, to ensure your order reaches you. If you've noticed an increase in spam, it is likely due to unrelated factors, but we take data security very seriously and can confirm that your information remains protected.
If you have any further concerns, feel free to reach out.
Best regards,
Dawid
DGStore UK Customer Support
Dette er Trustpilot
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