Dental Sky Wholesaler Ltd Anmeldelser 

4 106
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I found Dental Sky via the internet search. I purchased a specific dental mouthwash that is not available via mainstream retailers. Great website which is easy to navigate. Very good prices, easy orde... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I made a mess of my own online ordering due to me selecting the incorrect item - but both Dan and Asa at Dental Sky were so helpful and efficient with sorting out a replacement order and issuing a cre... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

As usual, Dental Sky prodcued the goods at a fair price, well packed, and delviverd very well and on time (within the hour specified). Highly recommended

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av tannbehandlingsprodukter
  2. også i
  3. Forhandler av medisinsk utstyr
  4. Leverandør av medisinsk utstyr
  5. Sykehusutstyr

Skrevet av virksomheten

Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.

Dental Sky Wholesaler Ltd

Skrevet av virksomheten

Keeping dentists working...Seamlessly
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!

Fast & Free Delivery!

Free Next Day Delivery For Orders Over £50

Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge! Orders under £50 will be charged £3.95 for next working day delivery. Orders placed after 16:00 will not be delivered the next working day.

Kontaktopplysninger

Promotion box for Dental Sky Wholesaler Ltd

Special Promotions & Discounts

2% discount on online orders. 2% discount for upfront payment.

4,7

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(4 106)

384 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

DELIVERY ARRIVED 2 DAYS LATE COMPANY…

DELIVERY ARRIVED 2 DAYS LATE COMPANY ADVERTISES NEXT DAY

8. juni 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Good afternoon Sara,

Thank you for getting in touch with the feedback and we're sorry to hear you experienced a delay with your recent order.

We can see that you placed your order online at 3.36pm on the 8th June which is just before our cut off of 4pm for next day delivery.

We are still investigating but it does look as though we dispatched the order to you on the morning of the 9th of June as we can see your order dispatch confirmation was sent at 8.43am on the 9th.

We're very sorry if it does transpire that your order didn't make our evening courier pick up on the 8th - The timing was tight but we genuinely do everything we possibly can to respect these deadlines and it's extremely rare to fall short of that.

We can see that DPD attempted to deliver to you on the 10th June but that is flagged as 'unsuccessful with customer informed' - That may have been via an email from them so you should be able to check to verify this earlier delivery attempt.

We can see a successful delivery from them at 11.24am today, the 11th June.

We will continue to investigate the reason for any dispatch delay from our side and we can raise this with the courier too regarding what they have flagged as an unsuccessful delivery attempt on the 10th June.

In the meantime we are very sorry for any inconvenience caused by the delay to your order and one of our team will reach out to see if there is anything we can do to improve your experience.

Apologies once again and we'll be in touch shortly.

Kind regards

The Dental Sky Team

Vurdert til 5 av 5 stjerner

Problem solved expertly

My initial issue with Dentalsky was being asked to review a product that hadn’t been sent and was delayed for between 4 to 6 weeks and I wasn’t made aware of that until I left my review.
At that point, Ryan took over and I cannot emphasise how helpful he was in resolving the issue. His correspondence was exemplary he kept me informed at all times as to what was happening and resolve the matter in a timely and professional manner. I can thoroughly recommend Dental sky as a result of my experience despite the delay which is after all something that may happen.

My sincere thanks to Ryan

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Dental Sky Wholesaler Ltd

Thank you so much for the great review!

Vurdert til 5 av 5 stjerner

not a great start but excellent customer service

all my issues were resolved very quickly hence my change in review highly recommend thier service and will use again

30. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Hi Tim,

Thank you for reaching out and we're sorry that the item you have received doesn't match the image on our website.

Thank you for bringing this to our attention, we are currently investigating and will make any necessary changes to ensure the listing is updated and corrected.

A member of our team will reach out to offer a free of charge return or see whether we have any of the plain black version that we would be able to swap for you.

In the meantime you are welcome to reach out to us directly on our freephone number 0800 294 4700 or send us an email at: sales@dentalsky.com

Apologies once again and we look forward to reaching out to rectify the issue.

Many Thanks
The Dental Sky Team

Edit: We understand that our team got in touch with you and managed to resolve the issue to your satisfaction however if there's anything else we can do to improve your experience then please don't hesitate to get in touch!

Vurdert til 4 av 5 stjerner

Responsive customer support

I ordered a dental dam frame from them but it was out of stock. I have received a call from the representative and they solved the issue for me and have sent a suitable alternative product.

29. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, this seems to be because the item you ordered is on back order with us.

When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.

This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns

A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:

"We don't have the full quantity you requested, but we'll back order the remaining 6 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

This is also detailed on your order confirmation email where we state which items are in stock and being shipped out, and which items are on back order and will be dispatched once we have received the stock.

We are sorry if you missed either the notification at the cart stage or the follow up email that confirmed that; one of our team has been in touch via telephone and email to check if you're happy to wait, would like to cancel that item or see if there's an alternative that you'd like to switch to.

In response to your comment "they haven't even bothered to respond" we have checked all our inboxes and cannot see any communication from you, we apologise if we have missed any message or email? If you could let us know how you have contacted us we would be happy to check this and ensure that this form of communication is being monitored and responded to.

If you would like to reach out directly our freephone number is 0800 294 4700 or you can email us at sales@dentalsky.com

Many thanks

The Dental Sky Team.

Vurdert til 5 av 5 stjerner

Itena fissure seal

Easy ordering and super rapid delivery. Good product too.

27. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Thank you so much for the review!

Vurdert til 5 av 5 stjerner

Great first buy

Easy ordering and very fast delivery. Also great communication, kept me updated about the order. I’m glad I came across this company and will buy from them in the future.

28. mai 2026
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Svar fra Dental Sky Wholesaler Ltd

Thank you for the great review!

Vurdert til 5 av 5 stjerner

Great service

Professional staff.

25. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Good Morning Shima,

Thank you for getting in touch and we're sorry to hear that there's an item that you were expecting missing from the consignment.

Is this perhaps the item that is on backorder?

We can see that you placed your order at 5.50pm on Monday the 25th of May after our cut off time so we processed it the next day.

One of the products you ordered was on back order at the time you placed the order, this is indicated at the cart stage with the following prominent notification:

"We don't have the full quantity you requested, but we'll back order the remaining 1 which will be sent as soon as we have it in stock - Usually within 5-10 working days."

An email confirming this was also sent to you at 11.43am on the 26th May saying:

"Items on your order that are shown here with a quantity lower than you ordered, or with a quantity of 0 showing, are on back order and will follow automatically as soon as we receive them.

Back ordered items are usually dispatched within 5-10 working days but this can vary."

It's been 3 complete working days since you placed your order and we would expect that item to be with you within the estimated timeframe of 5-10 working days that was given before the order was placed and confirmed via email as soon as we processed it.

We are sorry if you missed either the notification at the cart stage or the follow up email that confirmed that; one of our team will be in touch to check if you're happy to wait, would like to cancel that item or see if there's an alternative that you'd like to switch to.

Many thanks

The Dental Sky Team.

Vurdert til 5 av 5 stjerner

Delivered on time

Delivered on time, packaged well, sent me emails to track my parcel, very good service, will order again

27. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Thank you so much for the review!

Vurdert til 5 av 5 stjerner

Good value

Good value, well packaged and delivered on time, thank you.

22. mai 2026
Logoen til Dental Sky Wholesaler Ltd

Svar fra Dental Sky Wholesaler Ltd

Thank you so much for the review!

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