I found Dental Sky via the internet search. I purchased a specific dental mouthwash that is not available via mainstream retailers. Great website which is easy to navigate. Very good prices, easy orde... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made a mess of my own online ordering due to me selecting the incorrect item - but both Dan and Asa at Dental Sky were so helpful and efficient with sorting out a replacement order and issuing a cre... Vis mer
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We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Vis mer
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As usual, Dental Sky prodcued the goods at a fair price, well packed, and delviverd very well and on time (within the hour specified). Highly recommended
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Informasjon om virksomheten
- Forhandler av tannbehandlingsprodukter
- også i
- Forhandler av medisinsk utstyr
- Leverandør av medisinsk utstyr
- Sykehusutstyr
Skrevet av virksomheten
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.
Dental Sky Wholesaler Ltd
Skrevet av virksomheten
- Keeping dentists working...Seamlessly
- Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!
Fast & Free Delivery!
Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge!
Orders under £50 will be charged £3.95 for next working day delivery.
Orders placed after 16:00 will not be delivered the next working day.
Kontaktopplysninger
Unit E Foster Rd, Sevington, Willesborough, TN24 0SH, Ashford, Storbritannia
- 08002944700
- trustpilot@dentalsky.com
- dentalsky.com
Special Promotions & Discounts
4,7
Enestående
4k anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Exemplary customer service from Becca…
Exemplary customer service from Becca Bass!
This was my first order with Dental Sky. I was impressed with how quickly they turned it around for delivery. I was also impressed to see the first order discounts being applied, unsolicited to my checkout!
The courier was DHL and tracking and delivery time supplied for the following afternoon.
However, the package didn't arrive and the DHL tracking portal information remained static, until at 10pm it changed to say I had signed for it that afternoon!
I was fuming and lodged a complaint with DHL. I had security camera footage to prove no delivery was attempted.
I also contacted Dental Sky to inform them of what was happening and to request they also speak to their DHL account manager.
I was immediately emailed by Becca, expressing her concern and informing me that a replacement package was being prepared to be sent by a different courier!
What fantastic aftercare!
DHL magically found the parcel and dropped it off the following afternoon...
Fortunately with enough time for me to contact Dental Sky to intercept and stop the new delivery.
I thoroughly endorse this company, they're fast, efficient and they look after you if things go wrong. And that's priceless.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the great review!
Svar fra Dental Sky Wholesaler Ltd
Thanks for the review!
"I'm very happy with abrasive…Effective
"I'm very happy with dental abrasive polishing strip. It's easy to use, good quality, and helps clean between my teeth effectively. Does exactly what I expected, and I'd recommend it to anyone looking for a useful dental cleaning product.
5. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the review!
Great first time experience
Quick easy purchase then quick and easy delivery thanks very much
12. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you for the review!
The order was placed and delivered as…
The order was placed and delivered as specified on the purchase order .
The order contents where correct and well packaged
The delivery of the package was handed from the courier to myself !
Will definately be using your company again
8. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the great review!
Dental Sky Makes It Fly
Ordered on Friday, ready at my local collection point on Saturday. Excellent service and product. Well done Dental Sky.
10. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the review! Please let us know if there was anything we could have done differently that would have made this a 5-star service for you!
Speaking to a.
Speaking to a. Human Being who gave me his. Name and said
“ My name is Eesha ? If you have any problems. Call back and ask for me “
What a. Guy
7. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the review!
If I could give -5 stars I would
If I could give -5 stars I would. I ordered an item on 29th May. It was on back order so I expected a delay. I was told it would be delivered mid June. Didn’t arrive. Messaged their WhatsApp and was ignored(!)
Called on Monday (6th July) and was told it would arrive this Wednesday or Thursday. It still hasn’t arrived, and it turns out they don’t know when it will be delivered. I don’t understand why I was misled but am very disappointed. They’re also ignoring my request for a refund. I have never experienced such blatant disregard from a company before. This was my first order with them and most likely my last.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dental Sky Wholesaler Ltd
Good evening Tamara,
Thank you for getting in touch and we're really sorry about the delay on one of the items on your order.
We can see you ordered 5 items from us on Friday May the 29th.
4 of these were in stock and dispatched to you the same day.
1 item was not in stock so was put on back order for you.
Customers are advised of backordered items at the cart stage before proceeding to checkout and we can see that an email confirmation was sent to you at 12.48pm on the same day confirming this.
The relevant section of that email is pasted below:
"Items on your order that are shown here with a quantity lower than you ordered, or with a quantity of 0 showing, are on back order and will follow automatically as soon as we receive them.
Back ordered items are usually dispatched within 5-10 working days but this can vary."
We can see that we placed an additional order with the manufacturer for the item in question on Monday 1st June which ordinarily would mean the item would be with us and back out to you within the estimated timeframe.
We can see an email from you yesterday at 2.39pm asking for an update and our reply at 2.55pm - Pasted below:
"Good Afternoon Tamara,
I hope you are well.
Just went to our purchasing team with this and it looks like the rubber dam has been delayed from our manufacturer we apologize.
I am waiting now on a date on when we can get this in so I can then feed back to you.
We apologise for the delays and appreciate your continued patience.
Kind regards,
Ryan"
We can't see any request from you to cancel the item but if you would like to do that then that is of course absolutely fine.
We are very sorry for the delay on this item, as you acknowledge we did inform you that the item was on backorder before you ordered it and we genuinely placed our order with the manufacturer on the following working day.
This kind of delay is highly unusual and we have both been let down by the manufacturer on this occasion.
We certainly appreciate the frustration and attempted to respond in an apologetic and polite fashion to your understandable query.
We have not refused to refund you at any point as far as we can see but we do record our phone calls so will review any phone conversations and escalate that in the event you were inadvertently misadvised on that topic.
Our offices are closed for the weekend now but one of our team will be in touch on Monday to clarify if you would like to hold the order open, switch it to an alternative item or cancel it.
They will also offer a sincere apology in person, although we feel the cause of this is a delay by the manufacturer that's outside our control, we absolutely acknowledge that the time you've had to wait for one of the items is not acceptable and is nowhere near our usual standard of service.
We know there is some supply chain disruption on latex and nitrile based items due to the situation in Iran at the moment but that is just speculation to be fair as the manufacturer has not been forthcoming on the reason for the delay or even pre-advised us of that delay.
Apologies once again and we'll be in touch when our offices re-open.
Kind regards
The Dental Sky Team.
Svar fra Dental Sky Wholesaler Ltd
Thanks for the review!
No information about delivery at all
No information about delivery at all. Enquiry email returned unknown address.
Will I get my order paid for.
7. juli 2026
Svar fra Dental Sky Wholesaler Ltd
Good morning,
Thank you for getting in touch and we're sorry to hear there's been an issue with your order.
It isn't immediately clear exactly what's gone wrong here but we're continuing to investigate.
We understand that one of our team has already been in touch to apologise and we're resending the order out for you as well as issuing a refund for the delivery charge as a gesture of good will.
Many apologies once again and if there's anything else we can do to improve your experience please don't hesitate to let us know.
Kind regards
The Dental Sky Team.
Svar fra Dental Sky Wholesaler Ltd
Thank you for the great review!
Great communication and great products
Great communication and great products! Dan Doyle is fab, nothing is ever too much. He is always happy to sort things out if needed and in good time.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dental Sky Wholesaler Ltd
Thank you very much for the great review for Account Manager Dan, we're so pleased to hear that he is doing a great job!
This is the first time I have ordered…
This is the first time I have ordered from this company and I will say that the service was good apart from the slight delay but all in I am happy enough.
30. juni 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the review!
Svar fra Dental Sky Wholesaler Ltd
Thanks so much for the review!
Svar fra Dental Sky Wholesaler Ltd
Thank you for the review!
Birkies arrived promptly and…
Birkies arrived promptly and competitively priced.
Great non slip, breathable footwear designed to support feet all day
24. juni 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the review!
Easy to order Great price fast delivery
25. juni 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you for the review!
Excellent customer service support
Though there was a bad experience, the customer care handle the matter seriously and did the needful. The quality of the service is excellent.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dental Sky Wholesaler Ltd
Good evening Shynnie,
Thank you very much for those kind words, apologies again for the issues with your order and we're really happy that we managed to make your experience a little more positive after the initial problems.
Many thanks again
The Dental Sky Team
Order received 06/Jul/2026
I placed my order on the 16th June and after 7 days of my order still saying processing, on the 23rd of June I decided to send an email to enquire about my order.
I received an email back “also on the 23rd of June” stating that my order was out of stock “which it didn’t say at the time of purchase”, I was told in the email because my order was not in stock it had gone straight into their back order.
I believe back order is usually between 5 and 10 working days, it’s now been 13 days since I placed my order and since far it’s still saying processing.
I received the request for this review “I believe the day after placing the order”, but with my order still saying processing, I thought it was about time to reflect on the level of service so far.
Update order has now been received, I sent another email asking for an update on my order, I received an email back saying the back order was now in stock and is due to be sent out shortly, I received my order a few days later.
What I will say is communication is actually very good, Becca the person who replied was very fast to respond each time, shes definitely an asset to the company.
The products are exactly as order and are good quality, but I’ve now changed my original one star to a 4 star based on communication.
16. juni 2026
Svar fra Dental Sky Wholesaler Ltd
Good afternoon James,
Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, as you say this seems to be because the items you ordered are on back order with us.
When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.
This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns
A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:
"We don't have the full quantity you requested but we'll back order the remaining 1. This should be dispatched within 5-10 working days but timescales can vary. Please call or email if you need an update on backorders."
We can also see an e-mail was sent to you at 6.08pm on the 16th June that says:
"Please note, any items not in stock at the time you placed your order will be backordered and sent on to you as soon as we receive them, this is usually with 5-10 working days but timescales can vary."
It is now the 9th working day since the 16th so we are technically within our 5-10 working day estimate still but we do appreciate that waiting can be frustrating and we would always aim for it to be towards the lower end of the estimate wherever possible.
A member of our team will be in touch to see if there's anything we can do to resolve this to your satisfaction and apologies again for the delay on your order.
Please do get in touch with us directly if you have any more queries, our freephone number is 0800 294 4700 or you can email us at sales@dentalsky.com
Many thanks
The Dental Sky Team
Fast delivery and secure packaging
Fast delivery and secure packaging, conitnuous emails to update delivery status
21. juni 2026
Svar fra Dental Sky Wholesaler Ltd
Thank you so much for the great reveiw!
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