I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Vis mer
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The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Vis mer
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I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Kontaktopplysninger
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Nederland
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Bra
768 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Classy platform…
easy to go round the platform and view my portfolio
15. februar 2024
Anmeldelse skrevet uten oppfordring
Easy to use platform
Easy to use platform. Low cost but not low functionality
13. februar 2024
Anmeldelse skrevet uten oppfordring
Very little downtime,and easy to use…
Very little downtime,and easy to use platform
1. februar 2024
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Withdrawal refused
My trading experience with Degiro was always good, the platform is easy to navigate and to understand, no issues whatsoever.
However, this morning I was trying to withdraw funds that are currently in the cash account and the system simply tells me that there are insufficient funds and refuses the withdrawal. I have tried different amounts, different devices, Degiro will not give me my money.
Then I discovered, they make it hard to contact them, I had to go through their Helpdesk to find out how to contact them and it is only email or a number in the Netherlands.
All my goodwill and positive experience with Degiro has basically been destroyed this morning thanks to this abysmal experience. I will be looking to move my portfolio elsewhere and I still want my money.
5. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Sebastian,
Thank you for sharing your feedback and information with us here. We can see that the withdrawal was completed yesterday. However, processing can take 2-4 business days, so from adding your request to the funds actually being in your registered bank account.
Also, if you have funds in a different currency, it can be that this needs to be converted to your base currency. We apologize for any inconvenience and hopefully we can improve on this subject in the future. Your feedback is appreciated.
Kind regards,
DEGIRO
Rubbish
Rubbish, rubbish, rubbish. NEVER use degiro to day trade!!! They are cheap for a reason, and i found out the hard way.
lost hundreds in fast moving markets just by trying to execute a market order and constantly being rejected (despite other platforms such as IG working perfectly fine in the same situation). Furthermore, the price is ALWAYS executed at the worst possible price! This was not just a one off event, the MO execution routing at degiro is horrendus! Its okay for limit orders and if you hold stocks for a long time, but day trading on degiro is a BIG NO NO!
YOU HAVE BEEN WARNED! Use a proper platform to day trade, not degiro!!
29. januar 2024
Anmeldelse skrevet uten oppfordring
greatest online broker
20. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Calin, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Good broker and cheap execution of…
Good broker and cheap execution of orders. Also spread is good. Degiro always told you very early if some changes coming and probably affect your account. Excellent. I recommend.
17. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear Avdo, thank you for your review! We appreciate your feedback and kind comments. Kind regards, DEGIRO
Safe and reliable with sensible fees
A good platform to utilise with an easy to use UI and sensible fees.
8. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear Mark, we are happy to read about your experience! We are working hard to continuously deliver quality services. Kind regards, DEGIRO
Great value and easy to use
4. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear David, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
the service are very good and clear
the service are very good and clear
1. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Tzeggai, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Old fashioned but very reliable
Old fashioned but very reliable , unbeatable on commissions too
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Leyla,
We are glad to read about your experience! We work hard to continuously provide quality services. Just to note, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Does Degiro ever employ staff in their…
Does Degiro ever employ staff in their service department. No what ever time of the day you call their service department the number is always engaged. Come on Degiro employ additional staff!
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear Peter,
We are sorry to read about your negative experience with us. We appreciate your feedback and will use it to improve. If you cannot get someone on the phone, please send us an e-mail with a callback request so we can call you back. Our apologies for any inconvenience caused.
Kind regards, DEGIRO
Nice
I like the platform itself, all good, nice design. Only thing, statements could be better.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear Vitalijus,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
Svar fra DEGIRO
Hi,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Top Class Service
I've been using Degiro for a couple of years. I find the firm very efficient, always helpful when needed, everything is done speedily and all at a good price. Furthermore, they watch your back. Very useful for a novice like me!
30. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Richard,
Thank you for sharing your kind words with us here. We are glad to read about your experience.
Kind regards,
DEGIRO
Svar fra DEGIRO
Hello Janga,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Platform vary good but customer service…
Platform vary good but customer service is poor never get a reply when you send them a message on thier customer email address.
23. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Colin,
Thank you for sharing your feedback with us here. We'd love to check what can be done about a timely reply to your messages. If you can share your details via the service of Trustpilot, we'd be glad to check.
Kind regards,
DEGIRO
My go too...
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was very important to me and is now my go to platform for stock trading. Good fee structure which is clearly explained [unlike some] means you can keep track of both entry and exit cost of all trades with one click. it dovetails very seamlessly with my trading plan.
16. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Dear David,
We are happy to read about your experience and steps on your own personal investment journey! We are working hard to continuously deliver quality services and your feedback helps us with this.
Kind regards, DEGIRO
Ease of use and very affordable
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra DEGIRO
Hello Gerry,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Svar fra DEGIRO
Hello Gary,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.