deconovo Anmeldelser 

278
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The quality of the fabric is fantastic. The stitching is perfect. The curtains wash up beautifully. They're heavy and thick, even without lining. My only disappointment is the black strip of fabric al... Vis mer

Vurdert til 1 av 5 stjerner

I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Vis mer

Vurdert til 5 av 5 stjerner

I’m very happy with this product. The quality exceeded my expectations, and it looks beautiful in my home. The material feels durable, and the design fits perfectly with my décor. It was easy to use a... Vis mer

Informasjon om virksomheten

  1. Gardinbutikk
  2. Gardinprodusent og -leverandør
  3. Oppussingsforretning

Skrevet av virksomheten

Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

278 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(278)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Deconovo doesn’t stand behind their…

Deconovo doesn’t stand behind their product. I already own 8 panels that hang in my living room. I decided to order two more exact sets, and the color doesn’t match the ones I have. Since I bought them from Amazon, Deconovo refused to help me. Amazon is no help. The simply want you return and reorder, which I’ve done, and I keep receiving the wrong color. Amazon cant fix the problem, but deconovo still refuses to help me with finding panels to match the ones I bought 4 months ago. Buyer beware.

10. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til deconovo

Svar fra deconovo

Greetings,

Thank you very much for your feedback. We are sorry to hear that you experienced some inconvenience during the purchase process.

The incorrect color may be caused by different product models or different batches of blank fabric dyeing. We suggest you browse our official website, where we provide a free sample booklet. You can get the sample booklet before you buy the curtains and then decide which curtains to purchase.

If you need any other help or have any other questions, please feel free to contact us. We are always committed to providing high-quality products and services and want to ensure every customer has a great shopping experience.

Thank you for your understanding and support.

Vurdert til 1 av 5 stjerner

Not for Canadian buyers

Curtains arrived from Amazon (Canada) with imperfections. I tried to return to Amazon who directed me to the Deconovo. They in turn re- directed me to Amazon and there you have it! Back and forth several times with no refund.
Do not buy these if you live in Canada!

26. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til deconovo

Svar fra deconovo

Hi Mia,

Thank you very much for your feedback on our product. We are sorry to hear that you have encountered some inconvenience during your purchase process.

Please note that our products are custom-made and sold directly through our official website. If you purchased through Amazon Canada, we recommend that you contact Amazon Canada's customer service for further assistance. They have a dedicated team to handle returns and refunds.

At the same time, we suggest that you provide your purchase receipt and product details to Amazon's customer service so that they can resolve your issue more quickly. We also hope that Amazon can provide you with a satisfactory solution.

If you need any additional help or have other questions, please feel free to contact us at any time. We are always committed to providing high-quality products and services and want to ensure that every customer has a good shopping experience.

Thank you for your understanding and support.

Vurdert til 5 av 5 stjerner

Gorgeous, quality drapery!!!

These custom drapes were so gorgeous. The quality is unmatched! I love how the fit in my home and would highly recommend them to anyone interested in quality drapery. They get ⭐️⭐️⭐️⭐️⭐️ from me. Would give them 10 if I could!

24. april 2024
Vurdert til 5 av 5 stjerner

Give them a try!

These are, by far, the best quality fabrics. It is better than we could have expected and I don't even know how we will narrow down the selections. The quality is a 10 out of 10. It's like Christmas looking at fabrics.

28. mai 2024
Vurdert til 5 av 5 stjerner

This curtain is perfect!

This curtain is beautiful and the quality is excellent! My room looks super sophisticated with it. The color is also perfect, the cut is a little heavy, which for me already demonstrates its high quality and super easy to install.

24. april 2024
Vurdert til 1 av 5 stjerner

Retour d'aerticle impossible le vendeur me ballade depuis 3 mois

J'ai commandé (sur manomano) deux rideaux chez DECONOVO le 29 janvier, le 10 février j'ai envoyé un premier mail au vendeur en lui disant que je souhaitais renvoyer l'article (dimensions non adéquates) avec remboursement (renvoi dans le délai de rétractation).
Le vendeur m'a d'abord répondu qu'il était en vacances et qu'il allait s'en occuper à son retour, puis m'a envoyé un bon de retour en me disant ensuite qu'il ne fallait pas l'utiliser puis finalement un autre le 26 février.
J'ai renvoyé l'article le 10 mars avec suivi qui indique que le vendeur l'a reçu le 13 mars
N'ayant toujours pas eu le remboursement le 4 avril j'ai relancé le vendeur qui m'a répondu le lendemain qu'ils étaient à nouveau en vacances (!) et qu'ils allaient s'en occuper dimanche (donc le 7 avril).
Aujourd'hui 17/04 je n'ai toujours pas reçu le remboursement et le vendeur ne répond plus ...

17. april 2024
Anmeldelse skrevet uten oppfordring

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