Micah is very kind and helpful. I have not yet received a sample of our house globe lights for our wall posts. But given all the reviews I imagine it will be great. I will update my post once our c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Vis mer
Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Vis mer
Great Customer Service! I ordered a new lantern for our mailbox post and didn’t initially add the discount code. I called customer service and they promptly gave me a partial refund reflecting that... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online store for Lighting
Kontaktopplysninger
44 rue beaurepaire, 49100, Angers, Frankrike
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4,4
Enestående
555 anmeldelser
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Only interaction thus far is the…
Only interaction thus far is the website. Easy to order from and information was easy to follow. Looking forward to this light. If it’s the quality I hope for we will be buying more for all of our closest’s.
Thank you,
Terry
26. januar 2025
Anmeldelse skrevet uten oppfordring
After three years of searching for a…
After three years of searching for a ceiling fan, you definitely delivered what I was looking for…..
21. januar 2025
Anmeldelse skrevet uten oppfordring
Many items to choose from
Many items to choose from, many different styles. Easy to purchase the items.
19. januar 2025
Anmeldelse skrevet uten oppfordring
These reviews are nonsense
These reviews are nonsense. Go to Yelp and search Dazuma.
19. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dazuma
Dear customer,
Thank you for shopping at DAZUMA. We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication. To assist you better, could you please provide your email address? You could also contact us, we will definitely give you a satisfactory solution, please believe that we are definitely a responsible company. thank you very much. 978-678-4855 (9am-6pm EST)
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Dazuma Team
Good customer service
I had to contact the company for a delivery issue and the customer service was excellent in trying to find a solution.
1. januar 2025
Anmeldelse skrevet uten oppfordring
I have never ordered anything so I…
I have never ordered anything so I won't be able to tell you exactly how I feel until I get and install the products. I was a little upset about not getting the 10% off because I did not see the email until I ordered. It would be nice to receive the discount.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dazuma
Dear customer,
Thank you for shopping at DAZUMA. We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication. To assist you better, could you please provide your email address? You could also contact us, we will definitely give you a satisfactory solution, please believe that we are definitely a responsible company. thank you very much. 978-678-4855 (9am-6pm EST)
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Dazuma Team
Cool product
Great customer service. The wooden lights are a very cool/unique product.
10. januar 2025
Anmeldelse skrevet uten oppfordring
Awesome in every way!
Great selection of products and impeccable customer service. Will buy from again!
9. januar 2025
Anmeldelse skrevet uten oppfordring
At first I was skeptical as it seemed…
At first I was skeptical as it seemed this was coming from Hong Kong. It did arrive damaged. However the customer service was GREAT and they offered to replace it.
5. desember 2024
Anmeldelse skrevet uten oppfordring
Was easy to decide and purchase
6. januar 2025
Anmeldelse skrevet uten oppfordring
Beautiful lighting
Beautiful lighting, easy installation.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Easy
Easy, straightforward order system, no glitches.
4. januar 2025
Anmeldelse skrevet uten oppfordring
Awesome company to work with and deal…
Awesome company to work with and deal with great customer service and the response for any returns or any issues problems or questions was phenomenal. Great company.
2. januar 2025
Anmeldelse skrevet uten oppfordring
Multiple lighting options
The web site provided a variety of light options to choose from. It was helpful to see the actual measurement details of the lights we were interested in.
2. januar 2025
Anmeldelse skrevet uten oppfordring
I wish I had found your company sooner
I wish I had found your company sooner. The lighting options were fantastic. I will definitely recommend this company.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Great accent lighting
Very easy to deal with. The strip light really accents the peak of our roof. Easy to install as well.
1. desember 2024
Anmeldelse skrevet uten oppfordring
Delivery was not clear upon order over…
Delivery was not clear upon order over a month was a surprise and frustrating
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dazuma
Dear John,
We're truly sorry to hear about your experience. We understand your frustration regarding the product condition and the lack of communication.
Due to logistics delays, your package finally arrived on December 8, 2024 after a few days of delay. Thank you very much for your feedback. We have negotiated with the logistics company to improve this logistics problem.
Thank you for your patience, and we appreciate your feedback as we strive to improve our service.
Best regards,
Dazuma Service Team
Great customer service
Great customer service, the only problem is that since it’s coming from China, it takes a longer time.
11. desember 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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