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Custom Sock Shop Anmeldelser 

432
•
TrustScore 3 av 5

3,0

Butikk med treningstøy
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... Vis mer

Vurdert til 5 av 5 stjerner

Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... Vis mer

Vurdert til 1 av 5 stjerner

Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med treningstøy
  2. også i
  3. Danseutstyrsbutikk
  4. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

We are your number one source for all things socks.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

432 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(432)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Good

it was a good experience

27. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service!

Such an easy process, service was great and our custom team socks were amazing. I’ll definitely be using Custom Sock Shop again!

20. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely fantastic vendor!

Absolutely fantastic vendor!

Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Vanessa and Jason reached out to me with wonderful design suggestions. In three business days, I got mock ups to present to our planning committee. Their support and excellent customer service was the best! Thank you Custom Sock Shop! I will be ordering from you again!

8. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Sizing is not what promised

Everyone from this shop were great to work with an communication was wonderful, however when I placed the order I expressed this was for a YOUTH non profit organization and was assured the sizing of the socks would fit. After spending our small budget on socks they were received and even after washing do not fit my 6 year old who the organization backs. I let them know they were not what I was promised when it comes to sizing and was offered other types, which there again do not meet sizing I need. The quality was thick and good, but sizing is terrible. You should not be able to sell as youth sizing or should refund if you can not meet ones accommodations.

1. januar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good socks, bad sizing

Very high quality socks with almost the exact intended color and design. Only thing is the sizing- way too big! The sizing chart was misleading, making it seem as though size small was a youth size, so we ordered mediums for a high school girls’ sport team and they are much too large.

22. desember 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Custom Sock Shop

Hi Eliza,

Thank you very much for your feedback. Please note our socks are not prewashed and dried and will shrink to the appropriate size once that is done. Medium is the appropriate size for high school girls.

Let me know what happens after that.

Thank you,

Jason

Vurdert til 3 av 5 stjerner

I was charged 20 for shipping and it…

I was charged 20 for shipping and it didn't show the shipping cost or the fact that if I would have added to my order to go over $200, I would have saved that cost. I'm not happy about that at all as it raises the average cost per item.
The logos and mock up process with this site are really poor and the response time for logo/customization has been poor. What I'm hoping for is that the product will actually be high quality and someone that knows what they are doing assists us with customization in the future.

18. desember 2018
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello OK,

Thank you for your feedback. Just a note, the shipping is not free over $200.00 and is only free for orders over $500.00. What you saw on your receipt was just a code for the website to charge based on total cart amount. If it were say $300.00 the shipping would be $30.00 etc. As for the mock-up process, not sure when you received your proof, but we do provide one within 48 business hours of the order, weekends and holidays not included. Please feel free to let us know any concerns you have with the mock-up/proof, hopefully we can try to fix it if within our capabilities to do so. If you have any other issues please feel free to call and ask for Jason or L.J.

Thank you,

Jason
888-557-9185

Vurdert til 5 av 5 stjerner

You guys nailed it!

Jason,

Just wanted to say thank you!
You guys nailed it! Hands down your customer service is amazing, communication impeccable, and your product speaks for itself. Our team is stoked on the custom socks!

Sincerely,

Marvin Kimble

11. desember 2018
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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