Custom Sock Shop Anmeldelser 

432
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... Vis mer

Vurdert til 5 av 5 stjerner

Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... Vis mer

Vurdert til 1 av 5 stjerner

Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... Vis mer

Selskapet har svart

Informasjon om virksomheten

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  4. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

We are your number one source for all things socks.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

432 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(432)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent products and customer service!

Excellent company! Communicative, friendly, fairly priced and capable of doing high quality small orders, They also offer multiple styles and are patient and helpful in discussing the right solution for your needs and budget.

Ive been a customer with Custom Sock Shop for several years now and I highly recommend their services. Thank you!

13. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have been using this shop for a very…

I have been using this shop for a very long time, and has had nothing but positive experience. The socks/stockings are really great I wear one or the other to work all the time. The staff are the best experts in their field. I strongly recommend this store and most importantly the socks/stockings

25. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Gift arrived very late

Gift arrived very late. Terrible customer service.
I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12.
I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping.
I will not be ordering from this company again. Very disappointed and frustrated.

14. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible. Dont waste your money

The socks that arrived came quite late, from China, and the item looked awful. Like surgical socks. The photo has been printed is squashed and cropped, the colour of the socks has come away from the seams. I can promise you that they are going in the bin. Complete waste of money

26. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company And customer service!

I was worried about ordering from this company. But the customer service was great and I received my pillow very quickly less than 2 weeks. It’s a great quality and even has a zipper so I can remove the inner pillow for cleaning. I will certainly use this company again without any hesitation!

15. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello Laura,

Thank you but however this is not our company as we only make custom socks, not pillow cases.

Vurdert til 1 av 5 stjerner

Same order experience with other people who order puzzle

I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?

19. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello,

Once again this is not us. We do not sell puzzles. Only custom socks. We are a US based company. The other company is from overseas is clearly a scam. We have no affiliation or connection with them. They have a similar domain name as us. Please contact your credit card company for a chargeback.

Vurdert til 1 av 5 stjerner

I ordered a puzzle on April 4th and was…

I ordered a puzzle on April 4th and was told delivery would be 10-12 days! Today is May 15th and I have still not received my puzzle. They sent me a tracking method which does not work and when I email them they apologize and say it is in transit. I have given up and will have the charges reversed. Don’t order from this company - scam!

15. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello,

Sorry but we are not the puzzle company. We only make socks. Please read the other reviews that are similar to yours. It appears the other company, custom sock gift is an overseas vendor and most likely a scam. We are an American company and only sell custom socks.

Vurdert til 1 av 5 stjerner

I am so glad I checked on this company

I am so glad I checked on this company. I was about to upload pictures of my family for personalized puzzles.
I just read in one of their responses that they don't make puzzles.
I don't know what is really going on, but I am not ordering anything from them.

7. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello,

We are not associated with www.customsockgift.com. We are Custom Sock Shop, we make socks only, not puzzles or anything else. We are having multiple customers think we are them and we are not and it appears they do not have a way to communicate with them. I would assume they are a non domestic company.

Thank you,

Custom Sock Shop

Vurdert til 1 av 5 stjerner

Terrible shipping

Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days.
Shipping sucks!!! And now no response from them.

28. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello Dawn,

Sorry but you have the wrong company. We do not make or sell puzzles but socks.

Thank you,

Custom Sock Shop

Vurdert til 5 av 5 stjerner

Great one!

Great one! Very comfy and looks nice.

28. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello Lou,

Sorry not sure what exactly you are referring to? We cannot find your name in our database.

Please advise.

Thank you,

Custom Sock Shop

Vurdert til 1 av 5 stjerner

Shipping and Customer Service

I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.

21. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Custom Sock Shop

Svar fra Custom Sock Shop

Hello Becky,

Sorry, but I do believe you have the wrong company. We have no records of your name via an order/email and we are currently shutdown due to Covid19 so we wouldn't have shipped out anything ordered in April. Whichever company you are trying to leave a review for, I would cut them some slack as these are precarious times for all of us and most shipping companies such as FedEx and UPS are having delays to their normal delivery times.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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