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Curtain Pole Store Anmeldelser 

409
•
TrustScore 4.5 av 5

4,5

Forhandler av vindusbehandlingsprodukter
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Vis mer

Vurdert til 5 av 5 stjerner

We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Vis mer

Vurdert til 5 av 5 stjerner

In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av vindusbehandlingsprodukter
  2. også i
  3. Persiennebutikk

Skrevet av virksomheten

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

409 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(409)

90 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Absolutely 5 star

Absolutely 5 star for 1) great communication of the order process from start to finish 2) quality of pole is outstanding 3) delivery was prompt and arrived in great condition. 4) great value - l would certainly purchase from this company again without any hesitation.

9. mai 2025
Vurdert til 1 av 5 stjerner

I placed an order on 18/03/25 still waiting!!!

I placed an order on 17/03/25. I am still waiting for the order, initially lots of email exchanges about sorry item was not in stock, due xx date. Then we can’t get is there another style, then sorry your email went to junk, then some helpful discussion on best alternative, then awaiting stock. Was advised would be despatched on 2/05/25. Nothing has arrived, no communication & now no response to emails. I appreciate this is a family business and I have tried to be accommodating and supportive but all communication stopped and I have no clue what is happening.

Update 12/05
Since posting this review I did receive a response - an immediate refund was issued, no explanation why. For me it wasn’t the waiting it was the radio silence when the curtain was clearly not despatched. It is disappointing I had to post a review to obtain a response. I was happy to wait now I feel 2 months have been wasted and I need to start all over again.

11. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Curtain Pole Store

Dear Bev,

Thank you for taking the time to leave a review.

We were very sorry to learn of the significant issue concerning the bay pole you ordered. As we explained via email, we have encountered considerable difficulties with our supplier regarding this particular product.

The delivery dates provided to us have been subject to frequent changes, which has regrettably led us to suspend accepting new orders for this item.

As you may recall, we offered you an alternative, superior bay pole kit at no additional cost, but understand that this option was not suitable for your needs.

As a family-run company, we are committed to ensuring customer satisfaction, and we can assure you that we have not intentionally ignored your emails. It is possible that some correspondence may have been sent over a weekend, resulting in a response on the next working day.

Given the ongoing unreliability of our supplier's delivery schedule, which we appreciate is unacceptable for you and also for ourselves, your order has now been cancelled and a full refund processed.

We sincerely apologise for the inconvenience this situation has caused.

Kind regards,

Manny
Curtain Pole Store

Update 12/05
Dear Bev,

Please accept our sincere apologies for any oversight that led you to feel ignored. We were actively working to obtain a delivery timeframe from our supplier. However, it has now been determined that the specific pole you require will not be available in the near future, which is why your order was refunded.

While we understand your decision to leave a review, we do feel it may have been made prematurely. We had been diligently working to provide you with detailed information tailored to your window specifications. Furthermore, we offered an alternative product, which was unfortunately declined.

Curtain Pole Store

Vurdert til 5 av 5 stjerner

Clear, efficient and courteous

I needed new curtain pole(s) for a bay window and with heavy curtains. Curtain Pole Store were fantastic throughout: Their clear website and general specifications made choices easy to manage. Very prompt delivery of the ideal product. Due to a slightly unusual wall layout, I needed some extra items in the following days and all arrived promptly. My queries were handled efficiently and courteously. Overall this company and its products are exemplary in all regards and I shall use them whenever I need curtain poles.

17. april 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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