I canceled my subscription as I do not remember ordering it. Nikka was great. After getting some information she needed, it was done! A few minutes is all it took. I was so impressed I told her she... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The support is very good and they resolved my situation quickly. Underneath that, I don't think there should have been a situation to begin with. I was automatically charged for a new year. I have ema... Vis mer
I resubscribed to Curiosity Stream. I had become very busy and didn't have time to watch documentaries so I paused my subscription. I got an email about $.99 for three months if I came back but the... Vis mer
Franz was just the best! I had tried a few times yesterday and today to reach your office to no avail. That made me apprehensive but all is well especially when Franz answered and responded to my requ... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
CuriosityStream is a global nonfiction subscription video-on-demand streaming service.
Kontaktopplysninger
Georgia Avenue 8484, 20910, Silver Spring, USA
- curiositystream.com
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly cutomer service for a…
Very friendly cutomer service for a great channel. After watching this 'high quality" production, I will not subscribe to any other VIDEO channel. The cutomer service is great, they are generous too.
Amazing service and product
Amazing service and product. Glad I can help support getting good content out in the world. When I had an issue, support was great. They went above and beyond to resolve my issue.
Email update
I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!
The agent was totally understanding of…
The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.
Very helpful and quick
I accidently paid for a year…
I accidently paid for a year subscription thinking it was a bundle with another service. I contacted customer support on there live chat and was greeted with Nikka who was supper helpful, understanding, and was clear in communicating the problem. I was issued a full refund within minutes of the mistake. Top notch customer service. Thankyou Nikka!
Jessa helped me change my email…
Jessa helped me change my email address. She was wonderful and encouraging.
Customer service = superb
I needed assistance with something that wasn't working as expected on the website and Jessa M. was brilliant in assisting -- most helpful and pleasant and clear. Appreciated!
Great support staff
Great support staff! I needed to cancel due to lifestyle change on my part. CS continues to be a great service, but I can't take advantage of it anymore. I asked for clarification and Jessa M. was my guide. She was prompt, courteous, and professional. I braced myself for the usual nightmare of double-talk and delays, but none of that. She cut to the chase and provided fabulous support throughout the process. She's a great example of how customer service should be!
Bernadette was awesome!
Bernadette, who was the customer service person who helped me was awesome. I had a string of several questions and she was right on target every time!
Curiosity Stream is a awesome service with loads of great content favorable for family and children.
Curiosity Stream is an incredible…
Curiosity Stream is an incredible platform filled with high-quality documentaries that make learning truly exciting. The content is informative, beautifully produced, and covers a wide range of fascinating topics. It’s the perfect destination for anyone who loves exploring science, history, and the wonders of our world — definitely a five-star experience! 🌟🌟🌟🌟🌟
Tip top customer service
Tip top customer service, it feels like they do value your custom unlike a lot of other companies.
I didn't mean to download this1
I didn't mean to download this app but I got in touch with them and were so helpful and understanding and sorted it out straight away very good service
One of a Kind Service
I'm so happy to have had the help from Curiosity's quick and friendly service. My questions were answered, problems solved, and I've come away with enough respect for the customer service that I might actually stay with the service in the future. I believe this kind of customer service help is deserves business, and as much as I'm able, I'll bring mine here. I sincerely appreciate the help!
Great programs
Great programs, fantastic customer service!
Their email response was timely
Their email response was timely. I was able to fix the problem I was encountering by myself but I appreciate their support.
Amazing app
Amazing app! Underrated app for very less money. Excellent customer service as well. If someone wants to see only science and documentaries , this is the best. Way better than Netflix and Amazon prime etc
set up my account years ago
set up my account years ago , not using it for while but find out they taking money from my account !! was trying to cancel service , delete button not working, any and I'm not able cancel subscription even with app on my phone. I did set up account on their web page and they sending me to google for cancelation, don't give them your debit card details because you will be sorry
Gute Inhalte, aber Einstiegshürde zu hoch
⭐⭐☆☆☆
Curiosity Stream bietet hochwertige Dokumentationen mit Fokus auf Wissenschaft und Geschichte — genau mein Stil.
Leider ist der Einstieg für neue Nutzer wenig einladend:
Keine Vorschau-Clips oder Trailer ohne Anmeldung
Sofortige Paywall, ohne Möglichkeit zum Reinschnuppern
Keine frei zugängliche „Entdecker-Kollektion“
Im Vergleich zu Plattformen wie arte.tv, YouTube oder Netflix, die zumindest Trailer oder ausgewählte Inhalte ohne Registrierung anbieten, wirkt Curiosity Stream unnötig verschlossen.
Vorschläge zur Verbesserung:
Gastmodus mit begrenztem Zugriff
„Pay What You Want“-Modell für den ersten Monat
Modulare Abo-Optionen nach Themen
Wer Neugier fördern will, sollte den ersten Schritt nicht vom Nutzer verlangen — sondern selbst einen machen.
I had a positive experience with KD…
I had a positive experience with KD Rivera!
100% great customer service!
Very polite and helpful
Dette er Trustpilot
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