I canceled my subscription as I do not remember ordering it. Nikka was great. After getting some information she needed, it was done! A few minutes is all it took. I was so impressed I told her she... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The support is very good and they resolved my situation quickly. Underneath that, I don't think there should have been a situation to begin with. I was automatically charged for a new year. I have ema... Vis mer
I resubscribed to Curiosity Stream. I had become very busy and didn't have time to watch documentaries so I paused my subscription. I got an email about $.99 for three months if I came back but the... Vis mer
Franz was just the best! I had tried a few times yesterday and today to reach your office to no avail. That made me apprehensive but all is well especially when Franz answered and responded to my requ... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
CuriosityStream is a global nonfiction subscription video-on-demand streaming service.
Kontaktopplysninger
Georgia Avenue 8484, 20910, Silver Spring, USA
- curiositystream.com
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience and customer service
Great experience and customer service! Resolved my issue immediately and I was very pleased with the experience I had.
5 Stars for CuriosityStream!
I initially purchased CuriosityStream for my Dad as a birthday gift and he really enjoyed it. Lots of great programming. And when it was time to cancel their Customer Service department was a huge help and took care of things quickly and easily. Big shout out to Franz! :)
10/10 Customer Service
Couldn’t really rate the streaming service itself because I never really used it.
But the customer support department is a 10/10! Had a really strange issue with a hacked account and strange charges on my bank account. They fixed it and refunded the charges!
Great selection of interesting content…
Great selection of interesting content for all age levels that spans many interest. Customer service team is fantastic too!
Customer Service is amazing
Customer Service is amazing. My Subscription renewed automatically, I wanted to cancel because I will not able to watch due to my school. KD Riviera is phenomenal, she gave me the options and promptly cancelled my subscription. I will definitely recommend Curiosity Stream and will get back on it after school. Thanks again Riviera!
Customer Service
The Customer Service received after subscribed unintentionally was professional, friendly and efficient.
A refreshing change!
How refreshing it is to be valued as a customer by s company whose customer service is truly as great as their product/content.
Thank you for giving us all the opportunity to stay curious!
Bernadett was very professional and…
Bernadett was very professional and took care of my concern in a very timely manner.
Great service from Nikka at Curiosity…
Great service from Nikka at Curiosity stream. Thank you very much for your assistance.
This review is for Curiosity Streams KD Rivera
This review is for KD Rivera who got me up and running with CuriosityStream. KD was very polite and knowledgeable. I appreciate that.
Excellent customer service!
I’m very grateful for the help with the…
I’m very grateful for the help with the pricing and the discount offered by the agents — much appreciated. 🙏🏻
See you next year for the annual renewal:)
BEWARE BILLING PRACTICES!
Will not give refunds after cancellation. They billed me for an entire year that I didn't want and when I canceled they won't refund. I am forced to pay for an entire year that I didn't want and will not use. BEWARE!
An excellent customer service
An excellent customer service! Congrats! Comprehension, quickness of resolving.
Great costumer service
Had great costumer service from them. I was charged for the subscription I thought I had cancelled since I was not using the App they were able to send me a refund and ensure my subscription was cancelled did all the communication through email. Had a very positive experience with this platform.
Cancellation of Subscription assistance
I recently reached out to Curiosity Stream about several unauthorized recurring bank charges that I've been getting, even though I don't have an active subscription and my email isn't linked to an account on their site. While I was first met with an automated response, very promptly and professionally the support team, specifically Aira responded, asked for more details to locate the account. Aira was incredibly diligent. She couldn't find my account under the email I contacted them with, but she proactively asked for more details, which allowed her to locate my subscription under a different email address. She immediately confirmed that my auto-renewing account was closed and, as a one-time courtesy, processed a full refund. I'm very grateful for her quick action, clear communication, and the successful resolution of this issue.
Great Service
Had trouble accessing one of my services provided by Curiosity Stream. Had fast and efficient customer service to solve the issue
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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